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Artlist is a leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, Artlist enables creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, Artlist provides a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently. For more information, visit artlist.io As a Customer Experience Specialist at Artlist, you will be at the frontline of empowering creators to fully harness the potential of our AI-driven creative ecosystem. You’ll support users from their very first interactions with our AI tools through full-scale production workflows—ensuring they gain the knowledge, confidence, and inspiration needed to grow with Artlist. We’re looking for someone with a rare blend of technical savvy, creativity, and exceptional communication skills. This isn’t your average support role: you’ll engage with content creators around the world, master our products inside and out, and use your own creative instincts to solve problems, advise customers, and directly influence the product. What You'll Do
* Deliver timely, empathetic, and effective support across current and emerging communication channels to resolve product issues proactively
* Guide Creative AI Workflows: Develop deep expertise in Artlist’s platform and generative AI tools to help users navigate AI capabilities, prompting, and features that best fit their creative vision.
* Proactively communicate user behavior, AI tool performance, technical issues, emerging creative trends, and potential improvements to the team, raising flags as needed.
* Work cross-functionally within a cohesive team environment to drive user satisfaction and product success.

We're seeking an exceptional experimental Physicist who combines deep quantum physics expertise with strong software engineering capabilities and interpersonal skills. In this role, you'll focus on developing and implementing automated calibration solutions for several quantum computing partners while also serving as a quantum solutions expert for our European customer base. You'll work at the intersection of quantum physics and software engineering, translating complex calibration requirements into robust automation frameworks. This position offers unprecedented exposure to diverse qubit types and quantum architectures, enabling you to create groundbreaking calibration solutions while helping customers implement quantum computing experiments. Prior hands on experience on calibrating Superconducting qubits and good understanding of the underlying physics is strongly encouraged.



Responsibilities

Design and implement automated calibration frameworks for quantum computing systems
Collaborate with the strategic partner's team to optimize calibration workflows
Lead technical implementation and integration of QM solutions for customers
Provide technical guidance on best practices for quantum control systems
Translate complex customer requirements into actionable technical solutions
Manage technical relationships with accounts throughout Europe
Contribute to customer education and training materials

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.

Responsibilities:
Ensure customer success and value of Varonis solution during the post-sales customer lifecycle.
Lead onboarding, adoption, enablement, and operationalization of Varonis solutions.
Serve as the primary point of contact and technical advisor for assigned customers.
Drive measurable customer outcomes from Varonis solutions.
Conduct regular customer success reviews, Quarterly Business Reviews (QBRs), and risk assessments.
Build strong relationships with customers stakeholders, security teams, platform owners, and executive leadership.
Work in strong cooperation with Varonis Sales, Professional Services, Support, and Product teams to ensure customer success.
Proactively identify adoption gaps, technical risks, and customer health issues, and drive remediation plans.
Maintain deep expertise in Varonis technologies, security trends, cloud platforms, and AI-related security challenges.

We are looking for a VP of Customer Success & Delivery to lead our global customer-facing organization, wearing two complementary hats: Customer Success and Service Delivery. Serving as a member of the Leadership Team, you will own the entire customer journey - driving customer value, satisfaction, retention, and growth, while ensuring flawless delivery of our Professional Services and Customer Success management.

On the Customer Success side, you will shape and execute the companys customer success vision, aligning business outcomes with our cutting-edge cybersecurity products and building long-term relationships that deliver measurable business impact for enterprise and Fortune 500 customers. On the Delivery side, you will lead global product installations and deployments, oversee professional services and technical account activities, and ensure excellent, timely service delivery across the team.

This role is both strategic and hands-on. It is ideal for a proven leader with strong cybersecurity domain expertise, experience building and managing global technical and customer-facing teams, and a passion for execution, quality, and customer value. The ability to work independently in a fast-paced environment is vitally important. You will be accountable for excellent service delivery, customer success, and professional service activities, and for managing the day-to-day operations of the team including driving customer goals, product engagement, research, and ongoing projects.

What Youll Do
Own the end-to-end customer journey across Customer Success and Professional Services, partnering with Sales on pre-sales technical activities, ensuring customers achieve maximum value from our company solutions.
Lead, recruit, and manage a world-class, global customer-facing team with strong technical capabilities.
Design and implement a Customer Success culture focused on execution, quality, mentorship, and open feedback.
Drive customer satisfaction, retention, and growth by aligning business outcomes with our products.
Lead global design, installation, and deployment of the product across customer environments.
Share best subject matter practice methodology with customers and partners to drive their success and ours.
Define and lead research assignments, complex technical projects, and team KPIs.
Oversee support case management to ensure tickets are completed successfully, accurately, in a timely manner, and to the customers satisfaction.
Ensure excellent product understanding and subject-matter knowledge throughout the team.
Partner closely with the Sales team on expansion, renewals, and technical wins, and collaborate with cross-functional teams as a leader.