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Our CX department is seeking an Application Developer to join the Internal Professional Services team in our Customer Experience department, focusing on creating high-quality applications to improve experience for our customers and agents.
The ideal candidate will have a strong background in web development, experience with CRM systems, and proficiency in using GTM, AWS, DataGrip, Postman, and GitHub.
In this role, youll lead development projects from conception to deployment, ensuring the delivery of optimal customer experience solutions.
Responsibilities:
Lead the development of applications using React, HTML, CSS, JS, and PHP for WordPress.
Customize and integrate CRM systems to meet business requirements
Implement assets using Google Tag Manager (GTM)
Manage AWS services for application data storage and retrieval and database management and manipulation.
Ensure code quality and maintainability by using version control with GitHub.
Collaborate with cross-functional teams to design, develop, and implement technical solutions inside and outside the CX department.
Provide technical mentorship to junior developers.
Stay updated with the latest technologies and best practices in web development.

We are looking for a Product Manager.
In this role, you will be working on a new and innovative AI-based offering that will change the way companies test the user experience of their products worldwide!
Responsibilities:
Own the product lifecycle from requirements gathering through production and release
Collect use cases from customers to develop a unique understanding of their needs
Become an expert of your domain and well familiar with the competitive landscape
Identify opportunities for product innovation and product enhancements
Translate product strategy into successful solutions and their detailed requirements
Study and measure feature usage across different customer segments to prioritize development efforts
Aim to create the best possible user experience
Initiate and drive effective cross-team collaboration

We are looking for a backend engineer, specializing in data stream processing, to help us grow and scale our data analysis platform. We have been growing rapidly over the last year, and were looking for someone to help us create the next generation of our platform that will allow us to handle a growing customer-base and workload. You will have a key part in designing and implementing core elements of our data pipeline.



What you will be dealing with:

Build real-time data processing pipelines to discover medical devices, risks and anomalies.
Optimize and scale our data pipelines to help us handle a growing customer base.
Design our data models for optimal storage and processing.
End-to-end ownership of features, from inception to deployment.

We are looking for a Senior Data Engineer specializing in data stream processing, to help us grow and scale our data analysis platform. We have been growing rapidly over the last year, and were looking for someone to help us create the next generation of our platform that will allow us to handle a growing customer base and workload. You will have a key part in designing and implementing core elements of our data pipeline.



What you will be dealing with:

Build real-time data processing pipelines to discover medical devices, risks, and anomalies
Optimize and scale our data pipelines to help us handle a growing customer base
Design our data models for optimal storage and processing
Architect, design, and implement scalable and robust data solutions
Evaluate and recommend appropriate tools and technologies to support data infrastructure
Collaborate with data scientists, analysts, and other stakeholders to understand data requirements
End-to-end ownership of features, from inception to deployment

Data Integrity group is at the forefront of real-time analytics, using machine learning and artificial intelligence to balance low latency and impeccable data accuracy.

Responsibilities

Lead the design and implementation of advanced machine learning algorithms to solve complex problems in various domains.
Collaborate closely with data scientists and domain experts to operationalize machine learning models into production.
Mentor junior engineers and provide technical guidance in machine learning best practices.
Conduct research to keep abreast of the latest advancements in machine learning and artificial intelligence.
Evaluate the effectiveness of machine learning models through comprehensive validation metrics and make iterative improvements.
**It is possible to work from the offices in Ramat Gan and Ashkelon**

HRD222257
We have an opportunity for a Sales Engineer to join us at Honeywell in ISRAEL, Petah Tikva.In this role, you will partner with our Account Executives to understand and align with our customers needs, develop the technical success criteria to win deals, and consult prospective users on product capability.
You will help our teams develop and maintain the right product messaging, customer support, and training.
You will participate in pursuit strategy planning, and customer negotiations. This is a hybrid role, 3 + 2 days model.
Key Requirements:
Engage in customer-facing activities
Align customer needs to our value proposition
Present technical sales briefings and demos to customers
Lead customer proof activities such as POCs and RFPs
Position our solution against competing offerings
Analyze product development needs
Develop and champion best-in-class sales training
Coordinate engineering support of pursuits
Provide data for sales collateral
The position includes ~40% travel time, and a working week from Monday to Fridays.

As a Solution Engineer
, you will play a pivotal role in partnering with our sales team and customers to provide innovative technical solutions. Your expertise in areas such as Rabbit MQ, scripting languages, cloud and Kubernetes platforms, and database querying will be instrumental in driving successful customer integrations and enhancing our product offerings.

Sales Collaboration: Join sales calls globally to address technical queries and design tailored technical solutions.

Customer Testing Support: Guide customers through testing phases, tackling complex technical challenges to improve conversion rates and reduce testing duration.

Integration Leadership: Partner with Customer Success Managers (CSMs) during customer integration phases, leading technical processes for a seamless and efficient experience.

Process Enhancement: Document customer interactions, reflecting insights to the product team, and collaborating on technical documentation, SDKs, and best practices.

Responsibilities:

Pre-Production Testing: Conduct necessary tests with customers pre-production, and drive product and R&D teams to develop tools enhancing this process.
Technical Account Management: Act as a technical account manager, participating in regular calls with the CSM team.
Proactive Monitoring: Monitor customer behaviors such as usage patterns and API interactions, proactively addressing potential issues with the CSM team and customers.
Support Team Escalation Point: Serve as the escalation point for the support team for connectivity and API-related issues.

We are looking for a talented Automation engineer to join our team.
As an Automation Engineer, you will be responsible for performance, system, and correctness tests for all products in the company with rich technology stuck.
You will work closely with other automation and QA engineers, developers, product managers, and support to design and implement automation tests. You will also participate in code reviews and provide feedback on performance-related issues.
What youll do:
Enhance and maintain automation tests and infrastructure
Constantly increase automation test scenario coverage
Execute test automation scenarios and analyze the results
Collaborate closely with colleagues across all company departments
Participate in code reviews and provide feedback on performance-related issues
Stay up-to-date with industry trends and best practices in automation testing.

We are looking for a FP&A Business Partner.
Our FP&A team provides value-added services to company management through financial modeling, budgeting, forecasting, and control.
You will have an opportunity to participate in the corporate FP&A, including reporting to our shareholders through periodic reporting to be discussed by our board of directors. You will also have an opportunity to impact how we build our financial systems and processes infrastructure, to be ready for future growth.
What you'll do:
Build and develop financial budgeting, forecasting, reporting, and operational metrics tracking for Companys corporate units.
Maintain and improve company financial and operational models and run ad hoc analyses in various areas.
Deliver insight regarding business metrics, including a comparison to prior periods, highlighting key variances/trends, and providing high-level commentary for use by management.
Enable data-driven decisions by working closely as an "analytical arm" to department heads, building business cases that shape key strategies.
Proactively identify and analyze opportunities to drive business improvements and share actionable insights with management.

We are looking for a self-starting Customer Success Engineer to join our growing team of CS supporting customers in EMEA. This is a hands-on technical role that requires excellent customer facing skills. You will be developing and leading the ongoing technical relationship with the customer including strategic guidance, understanding the customer business and challenges, providing solutions, processes and best practices for a successful implementation and use of the platform.
Responsibilities:
Deliver a smooth and successful onboarding experience to our new customers
Provide thought leadership and support for the best customer experience
Accelerate adoption and expansion of the platform within our install base
Provide customer support at times outside of normal business hours
Learn our customers business and challenges and develop best of breed solutions to address them
Create added value for the customer as a trusted advisor.

We are looking for a Scrum Master to join our team!
As a scrum master,
youll be responsible for a full-stack scrum team within one of our main R&D groups .
Responsibilities:
Manage multiple projects simultaneously, working closely with product managers, developers, and QA engineers
Lead an agile team, coordinate and facilitate agile ceremonies such as daily standup, pre-planning/planning, retrospect, etc.
Conduct constant project monitoring, risk management, and mitigation to ensure delivery on time while not compromising on quality
Anticipate and spot impediments, prevent or remove them in order to maintain consequent work-flow and optimized performance
Bridge the gap between strategic and tactical goals, helping create work plans that support a high-performing team
Facilitate and bridge dependencies with external teams and stakeholders.