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Job Overview: We are seeking an experienced and security-oriented system Administrator with 3-5 years of hands-on experience to join our IT team. Responsible for maintaining, configuring, and securing our organizations infrastructure, with a strong focus on networking, virtualization, and firewall administration. Strong communication and customer service skills are essential, as this role involves frequent interaction with internal users and cross-functional teams.
Key Responsibilities: Manage and monitor internal infrastructure, including servers, networks, virtualization platforms, and firewalls. Administer and maintain systems such as VMware /Hyper-V and backup solutions. Configure and maintain network devices (switches, routers, firewalls) with a focus on security best practices. Apply security patches, hardening procedures, and proactively monitor for threats and vulnerabilities. Respond to technical system support tickets and incidents in a timely and customer-focused manner. Document system configurations, processes, and procedures clearly and accurately. Collaborate with other IT staff to plan and execute infrastructure upgrades and improvements. Ensure compliance with security policies and industry standards.

We are looking for a System Administrator to join our expanding IT team. In this role, you will lead maintenance and troubleshooting of company systems, networks, and hardware to ensure smooth daily operations. It's a full-time job in a dynamic global company with an upbeat pace and great people. Responsibilities:
* Provide technical support to employees (hardware, software, and network issues).
* Assist in setting up and maintaining servers, workstations, and IT infrastructure.
* Monitor system performance and security.
* Install and update software, patches, and security updates.
* Manage user accounts and permissions.
* Help maintain backups and disaster recovery plans.
* Document IT procedures and troubleshoot issues as needed.

We're seeking a technically curious and proactive IT Support & System Administrator to play a key role in supporting and enhancing Fiverr's IT ecosystem. This is an excellent opportunity for an early-career IT professional who wants to grow their skills in a dynamic, global tech company. You'll work hands-on with modern IT systems, contribute to automation initiatives, and be part of a team that values innovation and continuous improvement. As our IT Support & System Administrator, you’ll play a key role in maintaining system reliability and supporting our global workforce, and helping to build solutions that make everyone's work easier. This role offers significant growth potential and the chance to make a real impact on how we operate.

What am I going to do?:
System Administration & Support
* Administer and operate SaaS platforms in an enterprise environment.
* Manage user lifecycle, permissions, and access controls across systems.
* Support endpoint management (MDM), including device setup, configuration, and troubleshooting
* Ensure operational stability of IT systems and provide structured support to a global workforce.
* Maintain asset inventory and track hardware/software lifecycle management IT Infrastructure & Operations
* Support office and remote IT infrastructure, including network connectivity, Wi-Fi, and secure access solutions.
*  Assist with SSO/MFA enforcement according to defined security standards
* Conduct routine system checks, updates, and preventive maintenance
* Document IT processes, create SOPs, and maintain knowledge base articles
* Participate in IT security audits and access reviews Automation & Improvement
* Assist in building and maintaining internal IT tools, scripts, and workflow automations
* Take ownership of existing automation projects, ensuring they remain functional and up-to-date
* Identify opportunities to streamline repetitive tasks through automation
* Collaborate with the Cloud Engineering team on technical projects and system improvements User Support & Training
* Provide technical guidance and support to employees on IT systems, tools, and best practices
* Troubleshoot issues with a service-oriented and professional approach.
* Create and deliver training materials for new tools and system updates
* Collaborate with teams to understand operational needs and improve IT support experience.

Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or special needs.