דרושים » מחשבים ורשתות » IT Support Specialist - Part Time

Responsibility for the operation and proper functionality of computer server rooms, required to be available 24/7, in terms of hardware infrastructure, passive and active communication systems, and electro-mechanical systems
Responsible for the specification, installation, and maintenance of server room infrastructure
Leading and managing activities with service providers, performing quality control for projects in the field, serving as a knowledge center and professional mentor for various hardware technologies, including equipment cabling
Responsible for hardware updates and configurations of servers
Configuring server hardware settings
Monitoring server health and proactively addressing potential hardware Failures
Requires a strong understanding of server hardware architecture
עוד על התפקיד
High level of service orientation and willingness to perform physical work
Teamwork skills and ability to maintain good working relationships with internal and external stakeholders
Willingness to work under pressure, outside regular hours, weekends, and on-call during weekdays/weekends/holidays
Technical orientation and ability
Mobility - valid drivers license
Professional experience in passive infrastructure and server hardware - an advantage
General familiarity with communication equipment and Data Center infrastructure - an advantage
Commitment: A two-year commitment to the role is required.

We are looking for IT Service Specialist for a student position/ part - time to join our wonderful team!

What Youll Be Doing
Provide direct, hands-on IT support for hardware assembly, peripheral setup, cabling, imaging, OS, and email/connectivity issues across local and remote teams.
Manage user identities, permissions, and licensing in Microsoft 365, Active Directory, and Azure AD.
Perform hardware setup and physical maintenance, including workstation assembly, cabling, peripheral installation, and direct technical troubleshooting.
Handleticketing, SLA tracking, vendor operations, and IT documentation.
Understanding and experience with AI tools
Assist with initial Tier 1 response, including basic technical support, password resets, and handling routine user inquiries.

This is a part-time position 2-3 times a week with flexible hours suited for university schedules.

As an IT helpdesk Specialist, you'll join our global IT team providing first-line Technical Support for our Israel office, as part of our follow-the-sun (166) coverage model, working in rotation alongside our IT Manager and system administrators. Your primary objective is to keep computer systems, software, and hardware running smoothly - resolving issues promptly and delivering strong service that keeps our teams productive. What you'll do: Provide helpdesk support for our Israel office as part of the follow-the-sun rotation. Support and troubleshoot hardware and software issues (Windows and Mac). Install and configure hardware, software, and networks. Execute onboarding/offboarding processes for employees per established procedures. Manage and maintain IT inventory. Monitor on-premises systems and troubleshoot issues. Maintain and support A/V conference systems (Zoom, Teams) for company meetings. Perform first-line administration of Entra ID, Intune/Kandji MDM, and our corporate Azure/O365 environment via scoped helpdesk -tier roles, with time-boxed, approval-gated elevation for anything beyond that scope, per team runbook. No standing privileged admin access.