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A fast-growing global medical device company, developing and manufacturing innovative drug delivery and infusion solutions across the continuum of care- from the hospital to the home. We are looking for an excellent Complaints Analyst to join our team. If you have highly writing abilities in English and you're a tech savvy you belong with us!
Job Description
As a complaints Coordinator you will generate, investigate, document, and summarize Customer Complaints events following the strictest regulatory demands and companys procedures
You will provide feedback and background information of returned product investigation
You will Identify potential risks, customer dissatisfaction and escalate when relevant
You will be asked to summarize properly Complaints investigations and author sensitive closure letters to answer the Customer
You will perform analysis of complaints and trends.
Direct manager: Complaints Manager

You will manage the front desk of the company,
Handling all employees flights
Order of all office supply
Managing suppliers such as car leasing and mobile phone

Required Business Administrator - Azure Core
Responsibilities
Serve as the primary point of contact and subject matter expert for all administrative needs of Azure Core at site location.
Collaborate with team admins to effectively manage new hire onboarding and employee departures, ensuring consistent employee experiences.
Support individual and group seating requests and manage seating maps, procure equipment, office supplies and coordinate facilities requests as needed.
Arrange catering, select venues, and manage logistics for internal events, off-sites, morale-building activities, team all-hands meetings, and celebrations.
Ensure adherence to administrative operations policies and procedures, emphasizing attention to detail and prompt follow-through for successful outcomes.
Cultivate and sustain positive business relationships with internal and external partners and staff.
Uphold a leadership and professionalism standard that reflects our values of Respect, Integrity, and accountability and demonstrates a consistently proactive and customer service-oriented attitude.

We are looking for a Monetization & Operations Manager .
Our Monetization and operations manager is responsible for the planning and execution of our daily engagement and monetization campaigns.
In this role, you will manage the Monetization, Operations, Art, and Community tasks.
Your main responsibility is maximizing monetization opportunities within the game. Managing all the players that have ever joined our games across different segments according to their motivation and behaviors.
Develop quarterly, monthly, and daily promotional plans according to the monetization strategy
In charge of the implementation of promotions through the campaign design and creative creation in all communication channels
Responsible for the operational launch of campaigns, QA, monitoring results, reacting accordingly, analyzing the campaigns, and bringing insights for optimization
Leverage product features and marketing tools for driving revenue growth and providing a good game experience to our players
Constantly coming up with exciting new innovative ideas
Constantly improving and optimizing in a data-driven manner the game experience and performance to hit the company KPIs
Collaborate with the creative team, operations team, economy team, BA, and product managers in order to execute in-game events & promotions.