דרושים אתוסיה חברת השמה לתחום ההיי טק וביוטק

Optimize manufacturing processes to improve yield, throughput, and cost efficiency

Monitor and control process stability using Statistical Process Control (SPC) methodologies

Design and execute experiments (DOE) to understand process behavior and drive improvements

Lead root-cause investigations for process deviations, yield loss, and product failures

Collaborate with R D, quality, and production teams to transfer new processes into manufacturing

Develop, implement, and maintain process control strategies and best practices

Troubleshoot equipment and process issues in real time to minimize downtime

Create and maintain detailed SOPs, technical documentation, and engineering reports

Analyze complex datasets to identify trends, shifts, and optimization opportunities

Support global manufacturing sites, vendors, and partners up to 30% travl

We are a global, AI-driven data company that transforms massive, multi-channel digital data into leverages scalable ML and LLM pipelines to provide robust measurement frameworks that help organizations benchmark performance and optimize their global strategies.

The Role
We are seeking a proactive and customer-focused Technical Customer Success Manager to own and grow relationships with our enterprise clients. In this role, you will act as a strategic partner, ensuring successful integration and adoption of our data products while helping customers optimize their data usage, resolve technical issues, and derive ongoing value.

Responsibilities

Customer Onboarding Integration: Lead onboarding for new customers, ensuring smooth implementation and time-to-value. Coordinate technical setup, int

Record day-to-day accounts payable, credit cards, and bank reconciliations.
Process and record local and international vendor invoices and oversee payment controls.
Financial Closing: Perform monthly (Month-end closing) - Fixed Asset, Accrued Expenses, Prepaid.
Multi-Currency Global Operations: Manage bookkeeping in a multi-currency environment and collaboration with international subsidiaries.
Manage expense reimbursement, subscription payment, and travel reports.

Own, manage and monitor the managers calendar, including on-going tasks and meeting coordination

General administrative support to the team (traveling, logistics, purchase requests, expense reports, IT issues, procurement, meetings coordination).

Assist with the onboarding experience for new employees.

Leading and organizing team building events and working processes improvement initiative

Assist with project management, action items, deadlines and budget.

Carrying out specific projects and tasks according to management request.

Preparing presentation materials for meetings, if needed

Coordinate activities within the organization and with external entities

SAP procurement activities - requisitions, POs and payments/budget control

Ad-Hoc support as required

Key Responsibilities:
Lead Technical Support : Manage, prioritize, and resolve complex IT support requests (hardware, software, network, SaaS) via the ticketing system.
Proactive Issue Resolution: Diagnose and resolve complex issues for internal/remote staff, identifying and addressing recurring problems to enhance system reliability.
Documentation Knowledge: Maintain accurate troubleshooting records and create/update documentation for the IT team.