לוח משרות דרושים הייטק מחשבים ורשתות

we are looking for a sharp, motivated Quality Infrastructure Engineer to join our team! Youll be joining a squad focused on building features for our large-scale multi-tenant system, enabling our customers to better manage their business, infrastructure, and security.
Responsibilities:
As a Quality infrastructure Engineer you will be empowered to drive innovation by coming up with new and exciting ideas to creatively solve issues and proactively look for opportunities to ensure the quality by:
Develop and maintain automated test suites to ensure product reliability and performance.
Set up monitoring systems and alert mechanisms to track product stability and detect anomalies.
Configure and manage complex testing environments, including domain controllers and various operating systems, to reproduce and analyze customer issues accurately.
Plan and execute stress and scalability testing to evaluate system performance under heavy load.
Perform manual reviews and validations of AI interactions to ensure quality and expected behavior.
Participate in DevOps-related activities, such as managing log transitions and supporting continuous integration processes.

As a Help Desk Administrator , you will have the opportunity to learn a variety of technologies, security systems, and methodologies.



Main Responsibilities:

Lead help desk support efforts, ensuring that all desktop applications, workstations, and related equipment work flawlessly, and that problems are resolved in a timely manner
Promote implementation of best practices and standards
Install and test computer-related equipment
Troubleshoot computer-related issues
Maintain an inventory of IT hardware and software licenses

seeking an experienced and highly skilled Global IT Manager to oversee and actively drive the technology infrastructure for our global operations. This is a senior, hands-on leadership role that will manage and guide a cross-functional IT team while maintaining and optimizing critical IT systems across all global offices. The position requires deep technical expertise and the ability to manage complex IT projects, infrastructure, and provide technical leadership across a geographically dispersed team.

Key Responsibilities:

Lead and manage a global IT team, ensuring effective support, maintenance, and optimization of the company's IT infrastructure across all global offices, including Israel, Ukraine, the Philippines, New York, London, and Tokyo.
Manage the procurement of Data Center equipment, such as servers and network equipment.
Develop the IT budget in conjunction with the finance department, and ensure adherence to the approved budget.
Provide hands-on management of critical IT infrastructure, including servers, workstations, and network devices, ensuring high availability and performance.
Oversee day-to-day operations, including the implementation and management of Linux environments, networks (LAN/WAN), and communication systems (VoIP).
Take a proactive approach in maintaining and upgrading existing infrastructure, ensuring it remains aligned with the companys technology needs.
Collaborate with key stakeholders to assess and implement new technology solutions, contributing to company-wide technology strategy.
Provide leadership in IT security, including managing firewalls, VPNs, data encryption, and other security measures to safeguard company data.
Ensure compliance with global data privacy and security regulations.
Troubleshoot and resolve complex software, hardware, and network issues across multiple global locations.
Develop and execute disaster planning and maintain data backups.
Lead and mentor the IT team, promoting continuous learning and professional development.
Stay current on industry trends and emerging technologies to bring innovative solutions to the organization.

We are seeking a hands-on Head of DevOps to lead and scale our global DevOps team. In this strategic role, you will transform our very complex setup and configuration process, which is currently text-based and manual, into a semi-automated and scalable. . You will be responsible for shaping our DevOps culture, driving automation, and managing the allocation of DevOps resources..

This is a high-impact leadership role requiring deep technical expertise, operational excellence, and strong collaboration with engineering, QA, and client delivery teams.

Revolution / transformation



Key Responsibilities

Lead, mentor, and grow a distributed team of DevOps engineers.
Oversee environment versioning, configuration management, and infrastructure automation.
revolutionize our text-based configuration into a generator-based process, supporting a quick span to multiple servers and flexibility to development expansions.
Drive DevOps knowledge collection and team training - the DevOps team should be the Gold standard as to how to configure and deploy any component or module.
Manage the team - recruit, train, allocate tasks, supervise delivery. (Note that you are not expected to be the technical leader).
Drive adoption of DevOps best practices, including monitoring, incident response, and security hardening.
Continuously evaluate and integrate new technologies to enhance reliability, scalability, and speed of delivery.

As a Tier 2 Support Engineer, you will be responsible for managing global customer technical issues, overseeing internal escalations, maintaining the knowledge base, providing product feedback, and leading support-related projects.

Responsibilities:

Take ownership of technical issues and provide tier 2 support for major financial clients.
Handle complex troubleshooting, investigations and debugging, particularly in Fluent code.
Implement configuration modifications and thoroughly document troubleshooting and resolution steps.

We are looking for a highly skilled and experienced Principal Software Engineer to join our innovative team.
This role is critical for developing the software components that drive our state-of-the-art satellite communication and processing systems.
The ideal candidate will have a strong background in software development for embedded systems and experience in digital communication and IP routing.
As a Principal Software Engineer, you will lead the design, development, and implementation of advanced software solutions, collaborating with our multidisciplinary team to ensure the deployment of cutting-edge, reliable, and efficient spaceflight systems.
What you will be doing​
Lead the design, development, and optimization of software for satellite communication and signal processing systems.
Define software architecture and system design to meet project requirements and performance standards.
Collaborate with system engineers and other team members to integrate software components with hardware and communication systems.
Perform code reviews, provide technical guidance, and mentor junior software engineers.
Conduct comprehensive testing, validation, and verification of software to ensure high reliability and performance in space environments.
Troubleshoot and resolve complex software issues in development and deployed systems.
Maintain thorough documentation of software design, development processes, and test results.
Stay up-to-date with the latest industry trends, technologies, and best practices in software development for space applications.

We are looking for a NOC Engineer to join our growing TechOPS team.
The position consists of 4 shifts a week on nights and weekends in our R&D Center in Petach Tikva.
This position provides a great opportunity to enter the high-tech world and relevant for for students and graduates of technical degree or equivalent experience.
Responsibilities include debugging complex technical issues, investigating logs, writing SQL queries and monitoring our services.

we are now searching for a Technical Support Engineer to join our Customer Support team.
The Technical Support Engineer manages customer issues to ensure that they are resolved quickly and satisfactorily. He or she also works to mentor and lead others on the support team, to improve customer support processes, to maintain strong customer satisfaction, and to influence the product roadmap.
As a member of a small and dynamic company, he or she also gets involved in other activities such as technical assistance to the Sales team, helping customers integrate OSPWAT products, helping to test and assess new products and product releases, and other special projects.
We are looking for an energetic and motivated person who likes interacting with customers, tinkering with software, learning about new technologies, and doing what it takes, to contribute to quick growth.
What You Will Be Doing:
Customer Issue Management:
Review and prioritize the queue of open tickets, ensuring timely resolution of each issue.
Track customer status for each ticket, including support level, previous interactions, and satisfaction level.
Investigate and research customer-reported issues, striving to recreate and resolve them promptly.
Collaborate with internal departments, such as Product Development, Finance, Legal, etc., as needed to address customer requests in a coordinated and efficient manner.
Provide responsive phone and chat support to address customer queries and concerns.
Documentation and Reporting:
Ensure comprehensive documentation of all customer interactions, updates, and resolutions in the ticketing system.
Maintain proper attributes and tags for tickets, facilitating efficient tracking and reporting.
Create and update customer-facing knowledge base articles to aid in issue resolution and self-help for customers.
Continuous Improvement.
Proactively enhance technical knowledge and proficiency in products.
Collaborate with cross-functional teams to contribute insights and feedback for product improvement.

We are looking for a Senior DevOps Engineer to join our DevOps team. In this role, you will take ownership of the production environment, lead strategic operational processes, and partner closely with R&D teams to drive reliability, scalability, and automation across the organization. You will be responsible for designing, building, and evolving our infrastructure and automation solutions, with a strong emphasis on modern DevOps best practices.
Responsibilities
Own and maintain a mature, stable, and secure production environment
Collaborate with cross-functional engineering teams to support development and delivery processes
Design and implement best-practice CI/CD solutions, especially for microservices architectures
Maintain, upgrade, and take end-to-end ownership of Kubernetes clusters (EKS)
Build, manage, and optimize the companys cloud infrastructure.