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We're looking for a talented and motivated Support Engineer to join our team!
You will be responsible for troubleshooting, identifying issues, and delivering professional service to our customers.
Responsibilities:
Providing remote Tier 3 support for our Embedded information security solutions to ensure exceptional service delivery to our valued customers. Identifying and efficiently resolving technical issues with a high level of professionalism, ensuring optimal client satisfaction.
Collaborating closely with the IT and information security teams of our clients, fostering strong working relationships, and meeting their specific needs.
Acquiring an in-depth understanding of security solutions from various manufacturers, enabling you to offer specialized expertise and guidance to customers.

Head of DevOps.
About us:
We are a global fintech software company providing ultra-low latency trading and market data solutions to the worlds largest banks and hedge funds. We specialize in cutting-edge technology that powers mission-critical financial systems. With a major R&D center in Jerusalem and development hubs across Europe and Asia, Fluent offers a dynamic, fast-paced, and collaborative environment driven by innovation and excellence. Company Website: www.fluenttech.net
Position Overview We are seeking a hands-on Head of DevOps to lead and scale our global DevOps team. In this strategic role, you will transform our very complex setup and configuration process, which is currently text-based and manual, into a semi-automated and scalable.. You will be responsible for shaping our DevOps culture, driving automation, and managing the allocation of DevOps resources.. This is a high-impact leadership role requiring deep technical expertise, operational excellence, and strong collaboration with engineering, QA, and client delivery teams. Revolution / transformation
Key Responsibilities
* Lead, mentor, and grow a distributed team of DevOps engineers.
* Oversee environment versioning, configuration management, and infrastructure automation.
* revolutionize our text-based configuration into a generator-based process, supporting a quick span to multiple servers and flexibility to development expansions.
* Drive DevOps knowledge collection and team training - the DevOps team should be the Gold standard as to how to configure and deploy any component or module.
* Manage the team - recruit, train, allocate tasks, supervise delivery. (Note that you are not expected to be the technical leader).
* Drive adoption of DevOps best practices, including monitoring, incident response, and security hardening.
* Continuously evaluate and integrate new technologies to enhance reliability, scalability, and speed of delivery. Location:
* This is a full-time, on-site position in Jerusalem

We are seeking IT Specialist to join the IT group, reporting to the Head of IT. We are looking for a team player, independent and responsible person, quick learner who is hungry to grow and develop, and is capable of adapting to changes.

You will:
Provide day-to-day IT support for employees across Windows and macOS environments, including company laptops, IT equipment and corporate systems.
Manage user identities, access, and permissions using Microsoft Entra ID
Administer and maintain endpoint devices using Microsoft Intune (MDM/MAM), including device enrollment, compliance policies, and application deployment.
Troubleshoot hardware, software, network, and access issues, ensuring timely resolution and minimal disruption.
Support onboarding and offboarding processes (account provisioning, device setup, access control, deprovisioning).
Maintain and enforce security best practices, including MFA, device compliance, and endpoint protection.
Install, configure, and update operating systems, applications, and company tools.
Collaborate with R&D, IT and security teams to improve system reliability, performance, and security posture.
Document processes, configurations, and troubleshooting steps in internal knowledge base.
Assist with IT asset management, inventory tracking, and lifecycle management.
Provide guidance and training to employees on IT tools, security practices, and usage policies.

Were looking for an IoT Embedded Linux engineer to design, build, and own the software stack that powers our edge devices in the field. Youll craft resilient Linux-based systems (from bootloader to application), ensure secure and reliable connectivity to the cloud, and work closely with hardware, manufacturing, and backend teams to deliver production-ready devices at scale.
A Day In Your Life :
Own the embedded Linux platform: BSP, kernel configuration, device tree, bootloaders (e.g., U-Boot), systemd services, and startup/upgrade flows.
Develop user-space applications using object-oriented principles (C++/Go/Rust/Similar) to implement core device logic and features, leveraging available libraries and frameworks.
Build production images using Yocto or Buildroot, manage layers/recipes, and maintain reproducible builds for multiple hardware variants.
Implement secure OTA updates (e.g., Mender, RAUC, SWUpdate), with A/B partitions, rollback, and signing-targeting zero‑touch fleet upgrades.
Harden devices for security: filesystem permissions, sandboxing (e.g., AppArmor/SELinux), secure boot/TPM, key management, CVE tracking, and update policies.
Deliver robust connectivity: Ethernet/Wi‑Fi/Cellular (LTE), BLE gateway roles, MQTT/HTTPS, VPN/WireGuard; optimize reliability, roaming, and reconnection logic.
Instrument and debug in the field: journald, core dumps, remote shell, metrics/health checks; trace with strace/perf/tcpdump and diagnose with Wireshark.
Collaborate across disciplines: work with HW, manufacturing, QA, backend, and product to define requirements, provisioning flows, and factory test automation.
Raise the bar on quality: CI/CD for cross‑compilation, unit/integration tests, static analysis, reproducible builds, and fleet-safe release practices.

You are a highly motivated IT Support Technician with strong learning agility and a genuine desire to grow in the IT field to join our global IT team.
You will serve as the first point of contact for IT support in our Haifa office while also supporting remote employees across the US, Europe, and India. This is a hands-on position focused on user support, troubleshooting, hardware logistics, and ensuring seamless day-to-day IT operations.
You will report directly to the IT Team Lead and gain exposure to modern SaaS environments, global IT operations, and enterprise support practices while building a strong technical foundation.
A Day in Your Life:
User Support & Troubleshooting- Provide first-line technical support for employees in the Haifa office and globally. Troubleshoot issues across Windows, macOS, and Linux environments, as well as common business applications and SaaS tools.
Onboarding & Offboarding- Manage the full IT lifecycle for employees, including account provisioning, hardware setup for new hires, and secure offboarding with access revocation and asset collection.
SaaS Administration Support- Assist in managing and provisioning access to core platforms such as Google Workspace, Slack, Zoom, and Monday.com.
IT Asset Management- Oversee IT inventory at the Haifa site, including receiving equipment from vendors, preparing laptops and workstations, and ensuring employees are fully equipped for success.
Office & Infrastructure Support- Support daily IT operations in the office, including workstation setup, Wi-Fi and network troubleshooting, and basic audio/visual (A/V) support for meeting rooms.
Global Remote Support- Provide responsive remote IT support to employees across multiple regions using remote support tools, ensuring a smooth and reliable experience for distributed teams.
On-Site Presence- This role is 100% on-site in our Haifa office, with occasional travel to our Ramat Gan hub (near Savidor Central station) as needed.

We are looking for an experienced Senior Technical Services Engineer to join our dynamic team based in Israel. You will play a critical role in ensuring the smooth operation of our technical infrastructure and product flows. Your responsibilities will include providing tier 3 technical support for escalated issues, taking charge of building monitors, maintaining continuous vigilance over the production environment, and taking the lead in coordinating incident response efforts across different departments.
A day in the life and how youll make an impact:
Lead cross-functional efforts to identify, analyze, and address intricate technical challenges, fostering seamless collaboration between various support teams and engineering units. Additionally, assume responsibility for addressing complex support tickets and ensuring adherence to stringent SLAs, all while maintaining a commitment to meeting service level objectives.
Lead cross-functional efforts to tackle complex technical challenges, ensure smooth collaboration between support and engineering teams, handle complex support tickets, and meet SLAs.
Continuously monitor diverse processes across our systems, proactively identifying potential issues before they escalate. Additionally, engage in thorough research of issues arising from these monitoring activities and collaborate closely with the R&D team to develop effective resolutions. Simultaneously, contribute to ongoing improvements to our monitoring systems to elevate their efficacy and reliability.
Monitor system processes to spot potential issues early, research problems, collaborate with R&D for solutions, and enhance our monitoring systems.
Take an active role in incident management efforts while also contributing to continuous improvements in R&D processes. Diligently track key metrics and maintain proactive oversight to ensure sustained optimization.
Develop monitoring tools and drive process improvement initiatives to ensure smooth system operations and enhanced operational efficiency.

we are looking for a talented Developer Support Engineer (suitable for a Student Position) to join our team to help us support our growing global customer-base.
we turn logistics from a bottleneck into a strategic advantage. Our unified platform transforms fragmented operations into seamless, scalable execution empowering businesses to meet demand with speed and precision.
RESPONSIBILITIES:
Investigate & Resolve technical issues escalated from support agents.
Identify the root cause for issues.
Analyze system logs and dashboards to streamline troubleshooting.
Develop scripts for debugging and automating.
Reproduce customer scenarios for resolving relevant bugs/features.
Maintain and improve a knowledge base of known issues and solutions.
The position includes liaising with CS, QA, Delivery and Sales teams.