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Required Principal DevOps Engineer (Prisma Access Browser)
Your Career
The Enterprise Browser Platform, developed by Talon Cyber Security, plays a critical role in today's digital landscape by enabling secure and efficient remote work. Its capability to protect unmanaged devices lets users work from anywhere confidently, meeting the growing need for flexibility and security in the modern workplace.
As a DevOps Engineer within the Enterprise Browser Platform Group, a division born from the acquisition of Talon Cyber Security, you will contribute significantly to a cutting-edge environment. Your expertise will be pivotal in developing and operating our modern technology stack, which includes:
AWS & GCP as cloud providers
Terraform & Terragrunt for Infrastructure as Code
Microservices architecture over Kubernetes
ArgoCD and GitOps practices
Datadog as the observability platform
You will ensure the continuous delivery, quality, performance, and reliability of our enterprise browser platform.
Your Impact
Implement and optimize CI/CD pipelines and cloud infrastructure using our technology stack, ensuring efficient and reliable deployment to production
Participate in the deployment of monitoring and alerting systems to maintain high system performance and reliability
Collaborate with software development and other cross-functional teams to streamline and enhance processes, aiming for efficiency and alignment with business goals
Contribute to the management of the cloud infrastructure, utilizing Infrastructure as Code principles.

We are looking for a Sr DevOps Automation Engineer for our Tel Aviv R&D center.
Join our world-class team of researchers and engineers in Tel Aviv, Israel, and play a pivotal role in architecting a more secure foundation for the enterprise browser landscape. This is not just a job; it's a chance to leave your mark on the future of security. Become a pioneer in shaping the core of our Chromium-based enterprise browser and push the boundaries of what's possible.
We are looking for a Sr DevOps Automation Engineer for our browser development team, responsible for ensuring the continuous delivery, quality, performance and reliability of our enterprise browser platform. You will collaborate closely with our developers to automate build, test, deployment, and update processes, driving continuous improvement and innovation in our development lifecycle.
Your Impact
Design, develop, and maintain CI/CD pipelines to automate build, test, deployment, and update processes for our enterprise browser.
Drive continuous improvement in our build, test, and deployment strategies, identifying bottlenecks and introducing innovative automation solutions to enhance efficiency, reliability and developer experience.
Scale, optimize and maintain infrastructure supporting the browser development and deployment lifecycle
Proactively monitor CI/CD system performance and troubleshoot issues, providing timely resolution to minimize disruptions and maintain smooth development workflows.
Implement and enforce security best practices within our CI/CD workflows, ensuring compliance with enterprise standards and safeguarding our software supply chain.

Required Security Engineer- Focused Services (GCS)
Your Career
You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. Youre a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. Youll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.
You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure which means youll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).
Your Impact
Provide customers on-site support, deployment and implementation, knowledge transfer, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web.
Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues.
Provide post sales technical support, while handling support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner.
Work to reproduce customer issues and qualify critical issues.
Publish Technical Support Bulletins and other user documentation in the Knowledge Base.
Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing
Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc.
Provide on-call support 24x7 on an as-needed basis, including travel to customer sites for critical situations to expedite resolution.
Work shoulder to shoulder with the Sales and Sales Engineering Teams.

we are seeking a promising and talented DevOps Cloud Engineer to join our DevOps group. If you thrive in a fast-paced, dynamic environment, can handle multiple requests simultaneously, and enjoy working independently as part of a cutting-edge DevOps team, this is your opportunity to help make the world a safer place!
Key Responsibilities
Act as a DevOps Engineer within a highly skilled team, responsible for large-scale operations from development to production.
Design, develop, and maintain Avanans CI/CD solutions, including operating systems, containers, cloud orchestration, and full end-to-end automation.
Implement tools and procedures for monitoring, deployment, and alerting across our SaaS multi-tenant product family.
Participate in the large-scale migration of a highly complex system into a secured, regulation-compliant environment.
Continuously improve our cloud infrastructure to ensure fault tolerance, scalability, and security.
Plan capacity, stabilize, and enhance the performance of application infrastructure with cost efficiency and scaling in mind.
Design and shape our monitoring and logging solutions.
Execute all tasks with top-notch cloud infrastructure security as a guiding principle.

Were looking for an experienced IT Manager to lead our IT department and ensure the reliability, security, and performance of our global technology infrastructure.
This role combines strategic leadership with hands-on technical work, managing a team of IT professionals while remaining deeply involved in daily operations and projects. Youll oversee all aspects of IT, cloud, and R&D lab infrastructure, ensuring 24/7 availability and alignment with organizational goals.
Responsibilities:
Lead global IT, Cloud, and R&D Lab infrastructure operations, maintaining continuous system availability.
Collaborate with key stakeholders to understand business needs and develop effective IT solutions.
Develop and enforce SOPs and policies for backup, disaster recovery, security, change control, operations, and networking.
Manage user identity and access control across the organization.
Oversee global MDM and EDR solutions. Maintain and track IT software, hardware, and equipment inventory.
Provide end-user support, including troubleshooting, training, and technical guidance.
Evaluate IT requirements, select technologies and vendors, and drive cost-effective best practices.
Implement and maintain security strategies and compliance standards (e.g., ISO27001, SOC2).
Lead IT projects from design to implementation, ensuring delivery on time and within scope.
Monitor and analyze IT system performance to optimize cost and efficiency.

Power the Future with us! At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 34 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. We are looking for a strategic and experienced Director of Service Training and Tools to lead our global training programs for technical service teams, sales colleagues, and partners, utilizing advanced training methods, knowledge base modifications, and Service AI tools implementation. In this key role, you will be responsible for developing, implementing, and managing world-class training initiatives that ensure consistent, high-quality service and support across all regions. Key Responsibilities:
* Lead the global Service and Sales Training team, including regional trainers and content developers.
* Service AI company program manager - define and develop in-house and third-party Service AI tools and implementations.
* Design and implement training strategies for field service engineers, technical support, and service partners.
* Build and maintain a comprehensive curriculum for products, troubleshooting, repair procedures, and safety standards.
* Lead and maintain the company knowledge centers and databases for internal use and customer information gathering.
* Map needs, develop, and execute digital and in-person training programs, including e-learning, webinars, workshops, and certifications.
* Collaborate closely with Product teams to develop and implement training materials and enablement programs.
* Drive onboarding and upskilling initiatives for service and customer-facing teams.
* Measure and report on training effectiveness and knowledge retention.
* Ensure consistent global standards while adapting training to local market requirements.
* Manage vendor relationships, training platforms, and tools (e.g., LMS).
* Support digital transformation, automation, and process optimization efforts.
* Ensure timely delivery, budget adherence, and stakeholder engagement.
* Oversee and coordinate all support-related activities across HQ and global regions.
* Identify operational gaps and lead continuous improvement initiatives.

Country:
Israel

City:
Herzliya

We are searching for an outstanding software Linux engineer to expand the Linux driver and user space design force. As a Software Linux engineer, you will design and implement of our state of the art Linux driver Software for the leading distributions. This position offers the opportunity to have real impact in a dynamic, technology-focused company impacting product lines that empower most advanced data centers in the world. We have crafted a team of outstanding people stretching around the globe, whose mission is to push the frontiers of what is possible today and define the platform for the future of computing.

Would you like to take part in the world's fastest networking solution? Are you passionate about low level programing? Are you excited to learn how Linux drivers' technology help building Data centers, Cloud and HPC? Are you ready to challenge yourself and can't wait to contribute as part of a world-class company? We are building the next generation of network cards technologies to reach the highest network speeds. We are looking for an engineer to work on Linux driver verification.

What youll be doing:
In this role you will involve designing and developing new features within the Linux driver and user space for the leading distributions and performing kernel back-ports to support emerging features. The ideal candidate will be technically proficient, customer-focused, and capable of collaborating effectively across teams and with external clients.

Are you ready to power the future? We're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery Storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. We offer amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. Location: Hybrid, Melbourne Office Job Description:
* Customer support interface; admin, logistical and general support
* Interface and manage with Tier1-2 support resolving (escalated) issues and drive the proactive support cases
* Reports and manage designated accounts
* Owns customer satisfaction with SEDG technology
* Act as lead on all service matters with strategic account(s). Proactively develop customer service strategy to manage customer business objectives.
* Host service calls with customers as needed
* Perform account service level analytics to help maintain service levels and align priorities and strategies.
* Resolve service escalations in the shortest amount of time and most efficiently and effectively
* Directly escalate and act as focal point to, Support, teams.
* Ensure company resources can deliver to customer requirements and follow-through on commitments.
* Act as a customer service advocate to deliver required results.
* Ensure that all service levels within the customer account are trained on us. (regardless of who trains them) including, installers, designers, tier-1 phone support, tier-2 field service engineers, customer data analytic performance team, etc.
* Responsible for building service relationship at the customer site
Country:
Australia
City:
Melbourne

we are seeking a motivated and customer-focused IT Help Desk Specialist to support our rapidly growing team in Tel Aviv. As the first point of contact for IT-related issues, you will play a critical role in ensuring smooth day-to-day technical operations across the organization. This role requires strong technical troubleshooting skills, a service-oriented attitude, and the ability to support a global team.


Responsibilities:

Serve as the first point of contact for employees seeking IT support via ticketing system, email, or in-person.
Troubleshoot and resolve issues related to hardware, software, networking, and mobile devices.
Support Windows, macOS, Microsoft Office, Google Workspace, and other standard tools.
Set up and configure new user accounts, laptops, peripherals, and mobile devices.
Manage user onboarding and off-boarding, including hardware and account provisioning.
Escalate complex issues to senior IT staff when necessary.
Document support activities and maintain internal IT documentation.
Track and manage IT inventory, software licenses, and asset lifecycle.
Support office IT infrastructure including video conferencing systems, printers, and networking equipment.

Were looking for a highly skilled Technical Support Engineer to lead the charge in troubleshooting complex technical issues, ensuring exceptional customer satisfaction, and providing strategic solutions. Youll play a key role in documenting solutions, escalating critical cases, and leveraging your cloud expertise to deliver unparalleled support and build strong, lasting relationships with our customers.



Responsibilities

Provide accurate and timely support via Slack, chat, or email to troubleshoot and resolve customer issues.
Diagnose and resolve technical problems, escalating complex issues to R&D or Product when needed.
Build strong relationships, educate customers on product features, and maintain a professional, supportive tone.
Create and update support documentation while logging all interactions in the support system.
Enhance skills through ongoing training to maintain technical excellence and deliver top-tier support.

We are looking for a hardworking Practical Engineer for the Firmware and Cloud Lab team. As a part of the team, you will deploy new servers, install new OS's, perform maintenance and implement automation system scripts for tests for cutting edge networking technologies with the quality requirements of industry-leading customers. You will work closely with our networking NIC's Firmware team and gain an understanding of our products and technologies.

What you will be doing:

Own servers maintenance, regression stability, monitoring and reporting.

Perform necessary pre-operation activities in a lab environment to ensure proper equipment startup and operation on multiple pieces of equipment.

Communicate with team members to ensure continuous integration at high-quality levels with minimal wasted time and materials.

Develop automated processes to achieve flawless and efficient environment for complex regression and development setups.