לוח משרות דרושים הייטק מחשבים ורשתות

In this role, you will be responsible for ensuring the availability, reliability, and scalability of our production environments, proactively monitoring systems in real time and troubleshooting complex technical challenges. Youll work with modern cloud-native technologies, help improve operational efficiency, and play a key role in maintaining and evolving our infrastructure.

This is an opportunity to work on a fascinating and challenging product, gain exposure to innovative and diverse technologies, and join a fast-growing company that is leading its field., we invest in our people and support both personal and professional growth.

Were looking for someone with strong technical skills, a positive mindset and a constant drive for excellence.

This is a full-time, hybrid role based in Herzliya, Israel.

Responsibilities
Implement and operate large-scale Kubernetes and cloud solutions
Build and maintain infrastructure across AWS / Azure / GCP
Monitor customer infrastructure and production environments
Roll out processes for new services and applications
Enforce and maintain cloud and product security standards
Troubleshoot and resolve technical issues in customer environments
Develop and maintain infrastructure automation tools and workflows
Implement automation processes and AI-driven tools to improve operational efficiency

As a Backend Engineer within our OAM (Operations, Administration, and Maintenance) Infrastructure group, you will dive into a multi-threaded, complex environment. Youll gain a unique, end-to-end perspective of our products by exposing core SBC features through diverse management interfaces, with a primary focus on our robust WEB infrastructure.

Key Responsibilities

Feature Development: End-to-end ownership of new features based on system engineering specifications.
Infrastructure Evolution: Develop and maintain high-performance WEB infrastructure across both Server and Client sides.
Problem Solving: Address and adapt to customer-facing incidents, ensuring high-tier reliability.

We're seeking an experienced DevOps Engineer to design, automate, and maintain cloud-native infrastructure for scalable microservices deployments while working closely with the SRE team. This role requires 3+ years of hands-on cloud experience with strong Kubernetes expertise and GitOps practices to support development and QA teams across production and development environments.



Responsibilities

Provision and manage infrastructure using Terraform IaC across cloud platforms.
Orchestrate advanced Kubernetes deployments with ArgoCD, Helm charts, and GitOps workflows.
Build and maintain CI/CD pipelines using Azure DevOps, GitHub Actions, or equivalents.
Implement full observability stack with Grafana (Prometheus, Loki, Tempo), Azure Monitor, or equivalent tools for comprehensive metrics, logs, and tracing.
Containerize microservices with Docker and deploy across multi-environment setups.
Automate operations with Bash scripting; develop custom tools in Python/Go as needed.
Manage databases including MongoDB; handle basic L3/L4 networking, protocols, and DNS.
Collaborate closely with SRE team on reliability, incident response, and on-call rotations.

We are looking for a hands-on, service-oriented Help Desk Technician to provide fast, effective, and friendly technical support across the organization.

In this role, youll be the first point of contact for IT support, helping employees resolve day-to-day technical issues while delivering a great user experience.

An excellent Help Desk Technician combines strong technical knowledge with clear communication, patience, and a genuine desire to help. Were looking for someone who takes ownership, thinks proactively, and isnt afraid to go the extra mile to solve problems.

Your mission

Provide first-line technical support for end users (on-site, phone, and remote).
Diagnose and resolve basic hardware, software, and system issues.
Support laptops, workstations, peripherals, and office equipment.
Manage user accounts, permissions, and access using Active Directory.
Support and troubleshoot Microsoft Office 365 applications.
Install, configure, repair, replace, and reinstall hardware components as needed.
Identify and address both software and hardware issues, including antivirus-related topics.
Document issues, solutions, and procedures clearly.
Deliver service with a customer-first mindset, suggesting alternative solutions when appropriate and taking ownership.

We are looking for an IT Support Specialist to provide day-to-day technical support and help ensure smooth IT operations across the organization. This role involves assisting end users, troubleshooting technical issues, and delivering reliable support in a fast-paced environment
Key Responsibilities
Provide front-line technical support for end users, both on-site and through phone and remote support
Manage user accounts, permissions, and access rights through Active Directory
Troubleshoot and resolve hardware and software problems
Provide technical support for Microsoft 365 applications and resolve related issues
Ability to prioritize urgent requests
High human relations awareness
Strive to achieve the highest SLA.

We are looking for a Service Reliability Engineer to support our enterprise-grade SaaS Meeting Intelligence solution, working closely with enterprise customers, partners, and internal teams to deliver measurable value.

You will join a dynamic R&D group developing AI-powered UC recording SaaS solutions, and provide expert support for complex production issues in collaboration with field engineers, R&D, and customers.

This is a hands-on role requiring strong troubleshooting skills, a passion for learning new technologies, and ownership of service reliability and quality.

The position is based in Israel, as part of a global SRE team with members in the USA and Israel.

Your mission

Investigate, troubleshoot, and resolve complex production issues and escalations

Monitor production systems and proactively identify potential reliability risks

Participate in a 24/7 on-call rotation to support critical incidents

Work closely with R&D, QA, PM, CSM, and other teams to resolve issues and improve system reliability

Collaborate directly with customers on technical escalations on a regular basis

Analyze incidents, perform root cause analysis, and contribute to post-incident reviews

Follow and contribute to troubleshooting protocols and best practices

Maintain and improve monitoring, alerting, and observability tools

Create and maintain internal environments for testing and troubleshooting

Document solutions and contribute to internal and customer-facing knowledge bases

Support training activities for service teams when required

As the Team Lead, Technical Account Manager (TAM), you will lead a team responsible for delivering excellent technical account management, with a focus on guiding the seamless onboarding of new customers. You will ensure your teams success in building strong customer relationships, addressing technical issues related to observability, and maintaining data-driven operational excellence. This role requires technical depth in logging, monitoring, and observability tools as well as strong leadership skills.



Key Responsibilities:

Leadership & Team Development:

Lead, mentor, and manage a team of TAMs to ensure successful customer onboarding and long-term success.
Develop KPIs for the team and track performance related to the onboarding experience, ensuring customer satisfaction.
Provide technical guidance and foster team collaboration on observability tools and log analytics.
Technical Expertise & Customer Engagement:

Oversee the implementation of observability tools, guiding customers through Logs, Metric and Traces monitoring, and real-time analysis.
Ensure that your team delivers expert-level onboarding and ongoing, for our observability and logging solutions.
Provide deep technical insights on cloud observability and integration of into customer infrastructures.
Customer Relationship Management:

Be the primary escalation point for customer technical challenges.
Proactively work with customers to enhance their logging and observability practices, integrating them seamlessly with platform.
Engage with stakeholders to provide tailored technical solutions that align with customer business goals.
Data-Driven Leadership:

Leverage customer feedback and usage data to enhance the onboarding process and overall TAM team performance.
Analyze patterns in customer data, ensuring that your team applies data insights to improve observability outcomes and preempt issues.
Collaborate with internal teams on product enhancements, informed by your team's customer data analysis.

we are hiring a DevOps engineer to be part of the next-generation stream-based observability platform, providing real-time data analytics for major tech companies.

In This Role, You Will:

Works in high scale environments - Coralogix data pipeline processes 55Tb of data each day
Adopt cutting edge technologies with end-to-end responsibility
Building internal tools to expand our platform capabilities
Collaborate with R&D to improve stability & reliability of the system
Lead the product roadmap - our product is designed for engineers. Therefore, our engineers promote, enhance, and take a crucial part in influencing the product roadmap.

We are seeking a skilled and motivated DevSecOps Engineer to integrate security practices into our DevOps pipeline, ensuring secure software development, deployment, and infrastructure.

You will automate and own security tooling, Integrate SAST, DAST, container/IaC scans, and secret detection into our CI/CD, continuously improving the stack. Harden application security, embed secure-coding best practices, OWASP Top-10 defenses, and threat modeling throughout the SDLC. Raise cloud security standards, keep our cloud environments aligned with best practice to mitigate any risk.



Key Responsibilities:

Secure CI/CD Pipelines: Integrate security into continuous integration and delivery workflows (CI/CD).
Automation & Tooling: Implement and manage tools for static and dynamic code analysis (SAST, DAST), software composition analysis (SCA), and secrets management.
Cloud Security: Ensure infrastructure-as-code (IaC) and cloud deployments (e.g., AWS, Azure, GCP) are secure and compliant.
Monitoring & Incident Response: Set up security monitoring and logging; support incident response and forensic analysis.
Policy & Compliance: Work with compliance teams to enforce standards such as ISO 27001, SOC 2, NIST, or HIPAA, depending on your environment.
Collaboration: Serve as a bridge between development, operations, and security to ensure alignment and shared responsibility for security.

Requied IT Service Desk Specialist
As an IT Service Desk Specialist, you'll support our employees in our Ramat Gan office by resolving day-to-day IT issues across hardware, software, and SaaS tools. Youll help keep people productive, informed, and equipped with the systems they need to do their best work.
This role requires full on-site work.
Youll own:
Providing hands-on support for laptops, peripherals, and everyday software issues across Windows and macOS environments
Managing service requests and incidents from first response through resolution, while keeping employees updated throughout the process
Supporting onboarding and employee lifecycle processes, including hardware setup, access management, and user guidance
Youll solve:
Technical issues that interrupt employee productivity, from login and application problems to device performance and basic connectivity
Office IT issues such as printers, meeting room A/V, and network-related escalations
Access and support needs across employee lifecycle moments, including pre-hire setup, onboarding, and separation
Youll impact:
Helping employees stay productive by resolving issues quickly and clearly
Creating a smoother day-to-day technology experience across the office and for remote employees
Strengthening IT operations through solid documentation, knowledge sharing, and reliable support processes.

Were looking for a DevOps Architect to help shape the infrastructure strategy behind our Revenue AI platform. This role sits at the center of our engineering ecosystem, driving architectural direction, improving operational excellence, and enabling teams to scale with confidence. Youll work across engineering groups to identify systemic gaps, define scalable standards, and accelerate execution without becoming a delivery bottleneck.
Youll Own:
Infrastructure Strategy & Standards: Define and evolve our cloud and infrastructure architecture across Kubernetes, networking, observability, security, and data platforms. Establish clear standards and scalable best practices that enable teams to move faster with consistency and reliability.
Technical Debt & System Health Visibility: Continuously identify, prioritize, and drive resolution of cross-team technical debt, architectural gaps, and operational inefficiencies. Create organizational visibility around the most critical infrastructure challenges and opportunities.
Cross-Org Technical Leadership: Partner closely with engineering leaders and teams to influence architectural decisions, challenge assumptions, and ensure solutions are scalable, maintainable, and secure. Lead through expertise and influence, not direct ownership.
Developer Enablement & Engineering Velocity: Provide frameworks, tooling direction, and lightweight prototypes or POCs that empower teams to execute independently with higher quality and efficiency.
Critical Infrastructure Initiatives: Drive major cross-functional initiatives around reliability, scalability, security, observability, and cost optimization from identification through execution and measurable impact.
Youll Solve:
Scaling Complexity: How do we maintain simplicity, reliability, and operational clarity while supporting rapid growth and increasingly complex distributed systems.
Cross-Team Alignment: How do we create architectural consistency across independent engineering groups without slowing down innovation and execution?
Operational Excellence at Scale: How do we proactively surface and resolve systemic weaknesses before they become production issues?
Balancing Speed & Sustainability: How do we enable fast delivery today while protecting the long-term health and scalability of the platform?
AI Infrastructure Evolution: How do we build infrastructure that supports modern AI/ML workloads, GPUs, large-scale data pipelines, and future platform requirements
Youll Impact:
Platform Reliability & Scalability: Your work will directly improve the resilience, scalability, and operational maturity of our infrastructure platform.
Engineering Efficiency: By creating better standards, tooling, and architectural guidance, youll act as a force multiplier for engineering teams across the company.
Long-Term System Health: Youll help reduce operational friction, minimize technical debt, and ensure our infrastructure can support long-term business growth.
Execution Quality Across Teams: Your influence will elevate engineering quality, decision-making, and operational discipline throughout the organization.

we are looking for a Junior Tech CSM.
Responsibilities:
Receive and process customer orders for SIM cards through various channels (phone, email, online, etc.)
Pack, and prepare SIM card orders for shipment
Activate SIM cards using the companys activation platform or software
Ensure all orders are fulfilled in a timely and efficient manner
Maintain inventory levels of SIM cards and notify management of any stock discrepancies
Package orders securely using appropriate materials to prevent damage during shipping
Collaborate with shipping/logistics team to ensure smooth delivery of orders
Provide excellent customer service and handle any order-related inquiries or issues
Adhere to all company policies, procedures, and quality standards
Guide customers through troubleshooting steps, including configuration checks, module diagnostics, and network testing.
Assist customers in configuring and setting up IoT devices, cellular modules, and gateways for seamless integration with cellular networks.
Assisting with other tasks provided by other team members
Identify needs for training and schedule appropriately to conduct
Working together with other team members in order to improve customer Service procedures

Required NOC Engineer
As a NOC Engineer, you will:
Troubleshoot and debug technical incidents
Monitor and troubleshoot various systems
Monitor and investigate OPSEC incidents
Provide clients with a professional first point of contact
Handle day-to-day production issues
Continuously develop and improve the teams service and processes
Work in shifts 247, including weekends and holidays
Perform preventive maintenance.

we are seeking a hands-on IT Team Lead to lead and scale our local IT operations. This role combines technical expertise with strong leadership, ensuring the companys infrastructure, systems, and support processes run securely, efficiently, and reliably.
The IT Manager will own all aspects of day to day IT operations from help desk and endpoint management to systems administration, security implementation, and IT strategy execution. This is a leadership position for someone who thrives on solving complex problems, driving operational excellence, and mentoring a growing technical team.
Key Responsibilities:
Management and Leadership-
Lead and mentor the IT team, including full time and student members.
Build and maintain a service oriented culture focused on reliability, security, and continuous improvement.
Define and track IT operational KPIs, SLAs, and process documentation.
Writing documentation and maintaining the teams knowledge base.
Collaborate with other departments to ensure smooth technology operations and compliance alignment.
Deal with Technical and managerial escalations.
Hands-On Technical Operations-
Serve as the senior escalation point for technical incidents, outages, and escalations.
Manage and maintain company IT infrastructure, endpoints, and network environment.
Oversee user lifecycle management onboarding, offboarding, permissions, and access control.
Administer SaaS platforms such as Google Workspace, Atlassian, Slack and HubSpot.
Deploy and manage MDM systems (Jamf, Intune) for endpoint compliance and security.
Lead automation initiatives using scripting tools .
Ensure system reliability, patch management, and IT asset tracking.
Maintain and enforce IT security standards and best practices.
Preferred Qualities-
A player-coach mindset equally comfortable managing people and solving technical issues.
Strategic thinker who builds scalable, secure IT processes.
Empathetic leader who develops and motivates team members.
Strong ownership mentality and accountability for service quality.
Ability to thrive in a high growth, fast-paced environment.