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Required Machine learning operations engineer
Your Mission:
As an MLOps Engineer, your mission is to design, build, and operate the platforms that power our machine learning and generative AI products spanning real-time use cases such as large-scale fraud scoring, MCP & agentic workflows support. Youll create reliable CI/CD for models and Agents, robust data/feature pipelines, secure model serving, and comprehensive observability. You will also support our agentic AI ecosystem and Model Context Protocol (MCP) services so that models can safely use tools, data, and actions across.
You will partner closely with Data Scientists, Data/Platform Engineers, Product, and SRE to ensure every model from classic ML to LLM/RAG agents moves from prototype to production with strong reliability, governance, cost efficiency, and measurable business impact.
Responsibilities:
Operate & Develop ML/LLM platforms on Kubernetes + cloud (Azure; AWS/GCP ok) with Docker, Terraform, and other relevant tools
Manage object storage, GPUs, and autoscaling for training & low-latency model serving
Manage cloud environment, networking, service mesh, secrets, and policies to meet PCI-DSS and data-residency requirements
Build end-to-end CI/CD for models/agents/MCP tooling (versioning, tests, approvals)
Deliver real-time fraud/risk scoring & agent signals under strict latency SLOs.
Maintain MCP servers/clients: tool/resource definitions, versioning, quotas, isolation, access controls
Integrate agents with microservices, event streams, and rule engines; provide SLAs, tracing, and on-call runbooks
Measure operational metrics of ML/LLM (latency, throughput, cost, tokens, tool success, safety events)
Enforce governance: RBAC/ABAC, row-level security, encryption, PII/secrets management, audit trails.
Partner with DS on packaging (wheels/conda/containers), feature contracts, and reproducible experiments.
lead incident response and post-mortems.
Drive FinOps: right-sizing, GPU utilization, batching/caching, budget alerts.

Alice is seeking a driven and compassionate leader to serve as Research Team Lead - Online Child Safety. In this vital role, you'll oversee a skilled team tackling online child exploitation, including CSAM, grooming, sextortion, trafficking and more. You’ll manage workflows, ensure exceptional delivery, and foster a culture of innovation. If you’re a motivated leader passionate about creating safer digital spaces, we encourage you to apply. Responsibilities:
* Oversee research initiatives to deliver impactful insights and address risks.
* Develop data feeds and maintain databases to track harmful trends.
* Mentor team members, fostering professional growth and collaboration.
* Streamline workflows and implement automation for greater efficiency.
* Ensure timely, accurate, and high-quality client deliverables.
* Expand knowledge resources and monitor emerging threats like GenAI.

About Alice:
Alice is a trust, safety, and security company built for the AI era. We safeguard the communicative technologies people use to create, collaborate, and interact—whether with each other or with machines. In a world where AI has fundamentally changed the nature of risk, Alice provides end-to-end coverage across the entire AI lifecycle. We support frontier model labs, enterprises, and UGC platforms with a comprehensive suite of solutions: from model hardening evaluations and pre-deployment red-teaming to runtime guardrails and ongoing drift detection.


Hybrid:
Yes