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we are looking for a Customer Support Manager.
As a Customer Support Manager you will play a key role in ensuring exceptional customer experience related to purchasing and collection, service coordination, and solution identification. You will develop the physical and digital infrastructure, including process development, through cross functional collaboration with other operational and customer facing teams. Your leadership will be crucial in maintaining high levels of customer satisfaction, resolving complex issues, and contributing to the success of our customer support operations. This role offers the opportunity to drive customer satisfaction and loyalty while building leadership capability in a dynamic, science-driven organization.
Key Responsibilities:
Design, build, and scale the customer support infrastructure and processes, including policies, workflows, tools, and KPIs.
Operate and continuously improve customer support performance, monitoring metrics, identifying trends, and driving service quality, efficiency, and compliance
Own customer escalations and cross-functional resolution, working closely with Sales, Product, and Technical teams to ensure a seamless customer experience
Provide regular performance and customer satisfaction reporting to leadership to enable data-driven decisions
Establish internal training frameworks and knowledge standards to support consistent, high-quality issue resolution
Build, lead, and develop a small customer support team, ensuring capability, accountability, and scalability as the organization grows

Were looking for a technical professional, with proven experience for building secure, scalable artificial intelligence systems as well as data-for-AI solutions. In this role you will develop our cutting-edge AI Data platforms used by world-leading brands.
Responsibilities:
Data Pipelines: Clean, preprocess, and analyze large datasets to ensure high-quality inputs and results.
Deployment & Integration: Help deploy AI agents into production environments and integrate them into existing workflows.
Monitoring & Optimization: Evaluate model performance, test for accuracy, and tweak algorithms for continuous improvement.
Documentation: Maintain clear documentation for AI model architectures, data pipelines, and deployment processes
Scale: Build highly scalable solutions that can leverage large data sets effectively

We're looking for a proactive Compliance Officer to join our Global Compliance Department. This key role focuses on product compliance, through the enforcement of our internal standards, prevention of misuse, and the promotion of ethical practices across the organization. You'll implement business principles, ethics procedures including KYC procedures, and manage projects while supporting overall Compliance and Ethics initiatives.
Responsibilities:
Develop and maintain compliance policies, ensuring alignment with values.
Oversee ethical compliance in service usage.
Detect and prevent fraud and create prevention tools.
Conduct audits to ensure policy adherence and recommend improvements.
Communicate directly with, and evaluate customers and partners, for policy alignment and to provide guidance.
Report findings and update policies to address new risks.

Were hiring a tech-oriented, hands-on Controller, with a natural approach to AI to join our growing Finance team.
In this role you will take ownership of core accounting and reporting processes, while leveraging automation and AI to improve how work gets done.
Responsibilities:
Lead monthly and quarterly close processes, including consolidation and reporting
Work closely with external auditors for annual audits across the parent company and subsidiaries
Prepare statutory reports and support tax filings for subsidiaries
Oversee day-to-day AP/AR and bookkeeping activities
Improve finance workflows, controls, and systems through automation and smart tools
Support cross-functional and ad hoc finance projects as needed

We are looking for highly skilled Cyber Security Engineers to join our unified Cyber Defense team. As our organization scales, we are expanding our security engineering team to take definitive ownership across our corporate architecture, global workforce, and cloud infrastructure.
You will have the opportunity to take ownership of specific security pillars based on your expertise.
If you are an action-oriented builder who wants to deploy modern security platforms, ensure our employees can work securely from anywhere, and maintain our fast-paced culture without friction, this role is for you.
Responsibilities:
Based on your specific expertise, you will lead or partner on the following initiatives:
Network & Endpoint Security: Lead and optimize network architectures, including modern SASE platform, VPN configurations, and routing to ensure a seamless and highly secure Zero Trust Network Access (ZTNA).
Take ownership of our Endpoint Security (EDR) platform, driving continuous tuning, policy hardening, and advanced Email Security suite management (including SPF/DKIM/DMARC).
Identity & Access Management (IAM): Act as a technical authority for our IAM architecture. Define strict security policies (MFA, Conditional Access, RBAC) and work closely with IT to continuously improve our identity-first security posture.
Cloud & SaaS Security: Monitor and maintain our cloud security posture across major CSP environments (including K8s & Containers) using CSPM tools.
Perform rapid, pragmatic security assessments for new SaaS applications and manage SSPM configurations.
Vulnerability Management: Own the vulnerability lifecycle for infrastructure, endpoints, and corporate software. Drive prioritization and remediation tracking in close collaboration with DevOps and IT.
Incident Response: Support security incident response, assist in containment, contribute to post-mortem analysis, and maintain IR runbooks relevant to your domains.
GenAI Security: Help define and enforce secure usage policies for GenAI tools (e.g., Copilot, Claude, ChatGPT) to prevent data leakage.

the industry leader in the web data domain, is looking for students for a part-time Deploy position!
The position is part-time, in shifts that include nights and weekends.
Responsibilities:
Monitor and support company servers in Linux
Release new features and updates on the server
QA (manual)