לוח משרות דרושים הייטק

We're seeking an experienced DevOps Engineer to design, automate, and maintain cloud-native infrastructure for scalable microservices deployments while working closely with the SRE team.
This role requires 3+ years of hands-on cloud experience with strong Kubernetes expertise and GitOps practices to support development and QA teams across production and development environments.
Key Responsibilities:
Provision and manage infrastructure using Terraform IaC across cloud platforms.
Orchestrate advanced Kubernetes deployments with ArgoCD, Helm charts, and GitOps workflows.
Build and maintain CI/CD pipelines using Azure DevOps, GitHub Actions, or equivalents.
Implement full observability stack with Grafana (Prometheus, Loki, Tempo), Azure Monitor, or equivalent tools for comprehensive metrics, logs, and tracing.
Containerize microservices with Docker and deploy across multi-environment stups.
Automate operations with Bash scripting; develop custom tools in Python/Go as needed.
Manage databases including MongoDB; handle basic L3/L4 networking, protocols, and DNS.
Collaborate closely with SRE team on reliability, incident response, and on-call rotations.

We are seeking an experienced Sales Manager to join the Israeli Sales Team, with a focused responsibility for selling Meeting Insights solution.
This role is dedicated to driving adoption of an AI-powered analytics product that enhances enterprise meetings and collaboration.
The position focuses on expanding Meeting Insights sales with enterprise customers and selected partners in the Israeli market.
Responsibilities:
Develop, manage, and execute the sales strategy and revenue objectives for Meeting Insights product in the Israeli market.
Drive new business and expansion opportunities for Meeting Insights with enterprise customers, working closely with decision-makers and stakeholders.
Build and maintain relationships with relevant partners (System Integrators, Distributors, and technology partners) to support Meeting Insights go-to-market activities.
Own and develop a dedicated pipeline for Meeting Insights through direct sales activities and partner-led opportunities.
Work closely with Sales Engineers, Product, and Marketing teams to position Meeting Insights effectively and support successful deal closure.
Lead product-focused customer engagements, demos, and presentations related to Meeting Insights.
Represent and the Meeting Insights solution at customer meetings, events, and relevant industry forums.
Provide regular sales reporting, forecasting, and pipeline visibility specific to Meeting Insights.

We are looking for an Employer Branding & Social Media Lead to execute and implement social media activities focused on employer branding. The position is based at our company offices in Neeman Park, Mesubim Junction, in an outsourcing/freelancer capacity, at 60% scope or higher.
Responsibilities:
Execute a monthly content plan in alignment with a defined strategy
Build a monthly content calendar and propose creative ideas for implementation
Ongoing management of Facebook and Instagram channels
High-quality marketing copywriting in Hebrew and English, aligned with brand voice
On-site content creation, including basic photography and editing (Mobile-First approach)
Work closely with graphic designers to produce visual materials
Upload content, manage social media pages on an ongoing basis, and track performance

We are looking for a hands-on, service-oriented Help Desk Technician to provide fast, effective, and friendly technical support across the organization.
In this role, youll be the first point of contact for IT support, helping employees resolve day-to-day technical issues while delivering a great user experience.
An excellent Help Desk Technician combines strong technical knowledge with clear communication, patience, and a genuine desire to help. Were looking for someone who takes ownership, thinks proactively, and isnt afraid to go the extra mile to solve problems.
Your mission:
Provide first-line technical support for end users (on-site, phone, and remote).
Diagnose and resolve basic hardware, software, and system issues.
Support laptops, workstations, peripherals, and office equipment.
Manage user accounts, permissions, and access using Active Directory.
Support and troubleshoot Microsoft Office 365 applications.
Install, configure, repair, replace, and reinstall hardware components as needed.
Identify and address both software and hardware issues, including antivirus-related topics.
Document issues, solutions, and procedures clearly.
Deliver service with a customer-first mindset, suggesting alternative solutions when appropriate and taking ownership.

Were looking for a hands-on Infrastructure Security Engineer to own and secure our hybrid infrastructure and help us stay ahead of evolving threats.
Your mission:
Secure and operate hybrid infrastructure across Azure, AWS, and on-prem data centers
Identify, assess, and mitigate vulnerabilities in Windows, Linux, and network layers
Configure and manage security controls: Defender for Cloud, Defender for Endpoint, WAFs, Firewalls, Switches
Investigate and respond to SOC alerts, perform root cause analysis, and mitigate advanced threats
Enforce security policies, patching, and compliance (GDPR, SOC2)
Partner closely with Infra, IT, and Security teams to design and improve secure architectures
Evaluate and introduce next-gen security platforms aligned with business needs.

Were looking for a Power BI Developer to design, build, and maintain business-critical dashboards and analytics solutions across our SaaS products and internal operations.
This role is focused on Power BI, DAX, and business-facing analytics.
Youll work closely with Product, Finance, Sales, and Operations teams to translate business questions into clear metrics, dashboards, and insights that drive decision-making.
Your mission:
Design, build, and maintain Power BI dashboards and reports
Develop advanced DAX measures and calculations
Build optimized data models and reusable datasets
Ensure performance, accuracy, and scalability of reports
Partner with stakeholders to understand reporting and analytics needs
Translate business requirements into KPIs and actionable insights
Analyze customer and product data to identify trends and opportunities
Create tailored dashboard views for different personas (executives, product, sales)
Work with SQL-based data sources and collaborate with data engineers
Validate data accuracy and consistency across sources
Present insights in a clear, concise, and compelling way

We are seeking a QA Automation Engineer with strong Python skills to join our dynamic QA team. In this role, you will design and implement automated test frameworks, execute manual and automated testing, and ensure the quality of our AI-driven SaaS product.
Youll work closely with developers and product teams, gaining exposure to cloud technologies, AI workflows, machine learning pipelines, and enterprise-grade software testing.
We follow Agile methodology, working in time-boxed sprints and managing tasks with clear timelines to ensure iterative delivery and continuous improvement.
What Youll Do:
Develop and maintain Python-based test automation scripts and frameworks.
Perform manual testing for new features and regression cycles.
Validate integrations with Azure services, APIs, and microservices.
Collaborate with developers and product teams to ensure high-quality releases.
Analyze test results, report defects, and contribute to continuous improvement.
Participate in test planning, risk analysis, and quality metrics reporting.
Drive test coverage improvements and advocate for automation best practices.
Work on AI model validation, prompt testing, and data-driven quality checks.

We are looking for an experienced and talented Software Architect to join our Voca product team.
Voca product provides extensive Contact Center and Conversational IVR capabilities running on
both on prem and SAAS environments.
Job Description:
- Define the system requirements for Voca Product.
- Defining the architecture for next generation products.
- Write system design documents

We are looking for a hands-on System Administrator to join our IT team and take ownership of our day-to-day systems operations. This role is ideal for someone who enjoys working across Microsoft 365 and Azure environments, thrives in hybrid infrastructures, and wants to grow deeper into cloud and automation technologies.
You will be responsible for maintaining reliable, secure, and scalable systems while supporting users in a global environment.
Your mission:
Administer and maintain Microsoft 365 and Entra ID (Azure AD) environments
Manage identity, access, and security configurations across cloud and hybrid systems
Support and maintain Azure environments, including virtual machines and networking
Troubleshoot and resolve complex system, identity, and access-related issues
Automate repetitive administrative tasks using PowerShell where applicable
Collaborate with IT, Security, and other teams to ensure system stability and compliance
Take ownership of daily IT operations and continuously improve reliability and efficiency

We are a dynamic R&D department that designs and develops Call Recording solutions, looking for a long-term relationship with Developer to be a part of a team developing cutting edge, SaaS enterprise solution enabling to capture, organize, and share meeting content.
We are looking for a professional who is passionate to investigate, learn and implement new technologies, as well as happy to go beyond the immediate job description.
Responsibilities:
Design and architect scalable backend services using cloud-native technologies
Lead integration strategies for complex 3rd party services and APIs
Analyze and translate business requirements into technical solutions
Drive architectural decisions through research, POCs, and technical leadership
Champion Test Driven Development and code quality best practices across the team
Optimize system performance and identify bottlenecks proactively
Mentor junior developers and conduct code reviews

we are looking for a Technical Support Engineer.
This combined position delivers end-to-end post-sales customer success by blending Professional Services (remote and on-site implementations, upgrades, and customer enablement) with Technical Support (Level 2/3 troubleshooting, incident ownership). The engineer owns the implementation delivery cycle and issue resolution cycle from initial report through reproduction and debugging, escalation to R&D/backline support when needed, and follow-up until solution delivery while maintaining high customer satisfaction.
Key Responsibilities:
Deliver Professional Services for AudioCodes solutions, including remote and on-site implementations, upgrades, and customer enablement activities.
Provide Level 2/3 technical support for AudioCodes customers and partners according to SLA across AudioCodes products (e.g., SIP/VoIP gateways, data networking, UC applications/appliances).
Own the problem resolution lifecycle: respond to trouble reports, perform remote sessions, troubleshoot and debug, reproduce issues in the lab, and drive resolution to closure.
Interface with backend support and R&D (L4) for advanced investigation and escalation; provide clear technical context, logs, and reproduction steps.
Document findings and actions clearly in tickets and produce customer-facing updates and status reports.
Ensure high Customer Satisfaction (CSAT) through effective communication, expectation management, and timely follow-up.
Administer external customer support accounts as required.
Participate in on-call rotations and support off-hours activities and installations when needed.
Contribute to technical documentation such as application notes, knowledge articles, and project documents.
May support pre-sales engineering activities, Proof of Concepts (POCs), and customer training when required.

Were looking for a talented IT Support Specialist to join our growing IT team and support IT activities, provide services to employees and be involved in planning and implementing IT projects.
Responsibilities
Act as the primary contact for IT-related inquiries and resolve technical support requests through in-person interactions, email, and ticketing systems.
Diagnose and resolve complex hardware, software, multimedia, network, and security issues with advanced troubleshooting.
Fully support, configure, maintain, and optimize end-user equipment and IT infrastructure, including systems and networks.
Oversee IT aspects of employee onboarding/offboarding, utilize automation to streamline processes, and manage devices across sites using MDM for synchronization and security.
Identify urgent technical issues, escalate as necessary, and collaborate with technical teams to ensure effective IT operations.
Provide clear guidance, training, and support, acting as an internal tech consultant to enhance user experience.
Implement and maintain IT best practices by evaluating and adopting new technologies to enhance process improvements and IT capabilities.

Were looking for an experienced & talented IT Infrastructure Team Leader to join our growing IT department and lead our IT and Cloud Corporate Infrastructure.
Youll be suggesting, implementing and deploying new IT solutions together with maintaining our existing IT infrastructure, assuring that all of our systems are in optimal condition, providing the best service to our clients.
Responsibilities
Lead a team of IT Infrastructure & Cloud engineers, managing their day-to-day operational work including prioritizing tasks and meeting team goals.
Be a focal point for escalations requests from the field, related to our global corporate on-premise and cloud infrastructure. This includes servers, storage appliances, active network equipment, firewalls and cloud services.
Support a variety of IT cloud-related SaaS services and platforms such as AWS, Okta, Google Workspace, MDM, Cloud Backups, Zero Trust Network Access (ZTNA), Secure Web Gateway, Cloud-based EDR and other cutting-edge technologies.
Define network policies and procedures, including design and planning network communication systems.
Assure and monitor high network performance (availability, utilization, throughput, QoS, latency, etc.)
Suggest, implement and deploy new solutions together while maintaining the existing infrastructure, assure that all our systems are in optimal condition, and provide the best service to our clients.
Identify IT related business requirements and propose innovative solutions to enhance efficiency and productivity.
Set roadmap objectives, goals, and KPIs for the IT infrastructure team.
Design and implement the IT Infrastructure in new offices worldwide contributing to our global expansion.
Collaborating with our security team to implement technology and security policies, safeguarding our systems and data from potential threats.
Lead IT purchasing decisions and processes as needed.

We are looking for a highly experienced, versatile, and passionate Animation Artist to join the team. You will be creating animation of game interfaces for one of our games. You will be contributing to the quality of our products, look for points for growth, show initiative and take responsibility.
Responsibilities
Creating 2D animations for game characters and UI using Unity.
Creating game special effects using Unity.
Preparing textures in Photoshop, including arranging textures and creating additional sequences for building elements and effects in After Effects.
Creating high-quality promotional animations that effectively showcase characters, visual effects, and UI elements to drive audience engagement.
Creating and editing animation textures, such as particles and atlases.
Preparing animation materials for software implementation and taking ownership of the animation language in the game.
Completing animation tables for developers, specifying timings, easing, and parameter changes.
Collaborating closely with UI artists, Tech Artists and developers throughout the animation implementation process.

Were looking for an experienced Tier 2 Technical Support with a creative mind and extraordinary investigation skills to join our team.
The team aims at providing immediate, high-quality analysis and technical solutions to any issues raised by our players.
Responsibilities
Investigate & Resolve technical issues escalated from Tier 1 agents
Identify the root cause for issues in the game
Analyze system logs and dashboards to streamline troubleshooting
Be the point of escalation between Customer Support and R&D
Work closely with the technical support (Tier 3) to solve technical issues
Provide comprehensive information regarding technical issues with our products.