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abra R&D is seeking for a Senior DevOps Engineer. We are looking for a skilled Senior DevOps Engineer to take ownership of designing, building, and maintaining CI/CD pipelines, orchestrating deployments, and ensuring system reliability across cloud and on-prem environments. A full time on site position, based in central Israel. ?Key Responsibilities:
* Own and optimize CI/CD pipelines (Jenkins, Azure DevOps)
* Design, build, and maintain scalable infrastructure using Terraform/Ansible
* Manage container-based deployments with Docker and Kubernetes
* Support cloud infrastructure (preferably Azure ) and on-prem systems ( VMware, Nutanix
* Automate and improve development workflows and release processes
* Collaborate closely with development, QA, and product teams

A global pioneer of RADAR systems for active military protection, counter-drone applications, critical infrastructure protection, and border surveillance. Join Our Team as a IT system Administrator!
* Manage the companys IT infrastructure resources
* Install, configure, and maintain physical and virtual servers and networks (locally and remotely)
* Manage the company AD, GPO, DNS, DHCP etc.
* Provide hands-on local & remote support and higher-level troubleshooting
* Assist with management of infrastructure licensing and purchases
* Manage an extensive VMware virtual environment
* Do routine maintenance and update procedures on various environments
* Manage data backups for the organization including recovery, security and administration
* Manage on-premises and cloud-based resources
* Maintain backups, replications, and the safeguarding of company data
* Assist with Disaster Recovery and Incident Response activities
* Document policies and procedures
* Execute infrastructure-related ongoing tasks and projects
* Sustain network integrity and performance, server deployments and data security
* Troubleshoot compute, Storage and network problems
* Proactively monitor and search for metric anomalies to improve performance and resiliency

We're looking for an experienced Technical Support Team Lead to grow our support team responsible for one of most critical platforms. This platform powers secure financial features used daily by millions of customers. Your team will handle escalations, investigate production issues, and work closely with engineering and product to keep systems running smoothly. You'll define support workflows, lead incident response, and dive deep into infrastructure to solve complex problems. This is a hands-on technical leadership role for someone who excels in high-ownership environments and knows how to balance immediate response with long-term improvements. What will you do?

Lead a team providing Tier 24 technical support for internal and platform-facing services.
Define support processes and escalation paths that allow the team to operate quickly and efficiently.
Collaborate with product, engineering, and support teams to troubleshoot and resolve incidents.
Act as the first point of contact during outagesevaluate impact, coordinate the response, and ensure fixes are completed.
Develop tools and dashboards to enhance visibility into system health and performance.
Review incoming issues, prioritize them, and ensure prompt responses.
Guide escalations to the right teams and provide support where needed.
Use automation and monitoring tools to detect and address issues before they affect customers.
Run post-incident reviews to improve incident detection and handling.
Help prepare systems and teams for new feature launches by setting the right monitoring and alerting.

Were seeking ambitious students, with 3 semesters (not including summer semesters) left in their studies, who want to hit the ground running. This is a unique opportunity to jumpstart your career in high-tech at one of the most successful and thriving companies in Israel.
As a student, you are part of a team that is dedicated to effectively communicating with our clients. You are responsible for ensuring that they are utilizing the app in the best way possible and helping them solve day-to-day problems while enhancing customer satisfaction. During your day-to-day, you will take on client's calls, review incoming tickets and prioritize effectively to ensure clients get the very best service.
Moreover, you will be in touch with our product teams, R&D department, customer success department, and sales teams as we believe you can help us better understand our clients needs and improve the product as a result.

Responsibilities
You are the face of the company so you will need to quickly and effectively assess customers needs
You are a customer consultant regardless of industry or location and you should know their business inside and out
Deliver a fast response while maintaining high customer satisfaction
Provide live feedback to the customer success team
Gather data and information from our clients to improve the product

seeking a skilled and experienced DevOps Engineer to design, plan and implement scalable, reliable and robust system infrastructure to support the companys rapid business and traffic growth.

You will join an innovative, high-performance team and work with cutting-edge technologies in a dynamic and agile environment.

What you'll be doing:

You will take an active part in the challenge of managing a highly available and fault tolerant production environment.
You will assist in identifying and resolving performance concerns and operational bottlenecks, debug complex pitfalls and advise on system architecture solutions.
You will build, design and maintain self-serve devex tools to increase development velocity and satisfaction.
You will push and impact our systems to be more cost effective, performant and simple to use and extend.

Were looking for an experienced, strategic, and hands-on Head of Support to lead our global customer support organization . You will own all post-sale customer support operations, ensuring every interaction reflects our commitment to excellence, speed, and customer success. Youll be the key link between our customers, the CS organization, product, and development teams ensuring the Voice of the Customer (VOC) is heard and acted upon.

Youll manage a global support team (including team leaders), set the vision, drive the agenda forward, and make sure our support function is a true competitive advantage.

Key Responsibilities

Strategic Leadership

Define and execute the global support strategy aligned with customer experience goals.

Own and improve CSAT, response times, resolution times, and other core support KPIs.

Represent customer needs in product and engineering discussions (VOC).


Operational Excellence

Lead, mentor, and develop the global support team leaders and their teams.

Set clear performance standards and hold the team accountable for results.

Own hiring, onboarding, and performance management for the support function.

Implement scalable processes, tools, and automations to improve efficiency and quality.

Cross-Functional Collaboration

Work closely with Customer Success to ensure seamless handoffs and a unified customer journey.

Partner with Product and Development to escalate, track, and resolve complex customer issues.

Provide structured customer feedback to influence product roadmap and feature prioritization.

Culture & Team Development

Foster a culture of customer obsession, problem-solving, and continuous improvement.

Develop career growth paths for support team members.

Promote collaboration across geographies and time zones.

We are looking for a highly motivated Security Operations (SecOps) Engineer to join our growing security team. The ideal candidate will bring 34 years of hands-on experience in cybersecurity operations and incident response, with strong expertise in cloud environments. You will play a key role in designing, implementing, and managing security monitoring, detection, and response capabilities that safeguard our organizations assets, data, and customers.


Key Responsibilities
Design and maintain monitoring flows and detection use-cases across SIEM and related systems.
Develop, optimize, and tune security rules, alerts, and dashboards.
Integrate threat intelligence feeds into monitoring tools.
Lead and support security investigations, from triage to remediation.
Coordinate with internal teams and external partners to contain and resolve incidents.
Create and maintain playbooks, runbooks, and IR documentation.
Build and maintain security automation and orchestration workflows to accelerate response.
Ensure compliance with security policies, frameworks, and regulatory requirements (SOC 2, ISO 27001, GDPR, etc.).
Maintain clear documentation of procedures, incidents, and improvements.

We're looking for an experienced DevOps Engineer to join our DLP+ SSPM team. Reporting to the Director, Engineering you'll be responsible for:

Developing and maintaining CI/CD pipelines
Automating infrastructure and deployment processes
Driving operational excellence by implementing best practices for workflows, processes, and organizational efficiency
Optimizing costs and promoting the sustainability of multiple production workloads
Collaborating across teams to streamline development and operational workflows

We are looking for a Linux Internals Software Engineer for our Tel Aviv R&D center. You will be part of a team that designs and develops the Linux internals components of our revolutionary endpoint security product for the Linux platform.
Your Impact:
Design and implement innovative capabilities for a market leading product, deployed on a range of platforms from bare-metal to the cloud
Develop critical components in the Linux internals parts of the product, incl. user and kernel-mode OS-related infrastructures in both C and C++
Utilize cutting-edge Linux technologies for real-time event collection, anti-malware, anti-exploitation, network filtering and more
Lead features in coordination with other development and QA teams
Be part a team that values SW development best practices and high standards.