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we are looking for a Customer Experience Specialist to join our fast-growing team as we take over the travel industry. This key role will ensure we are delivering a customer-first, best-in-class service to our valued users and will be pivotal in setting the bar for standard and excellence in the travel space.
We work in a fun, collaborative and entrepreneurial environment and are looking for a proactive, accountable person focused on continuous learning and growth to push themselves and our team forward. If youre process-driven, passionate about the travel space and keen to make an impact, then this is the role for you.
Responsibilities:
Assist customers via phone, chat, and email, delivering fast, friendly, and effective support.
Handle travel-related inquiries, from policy questions to real-time trip assistance and claims guidance.
Resolve issues efficiently, ensuring a seamless and positive customer experience.
Maintain high performance metrics, including response time, resolution speed, and customer satisfaction.
Work collaboratively across teams and departments to help solve any matter at hand.

If youre looking to grow your career in a dynamic, global, and impact-driven environment, wed love to hear from you.
The Director of CX Operations - AI, Automation, Billing & Payments is a unique opportunity to join a highly motivated, customer-centric team striving for operational excellence.
we are shifting gears toward an AI-first approach in a super-fast-paced environment. Our goal is to make the customer experience a competitive advantage in the hospitality industry by ensuring our processes are not only well-defined, but supercharged by intelligent automation, data, and AI.
You will be a hands-on operational leader, designing and optimizing workflows using n8n, Make, and Claude; leading critical Billing and Payment, and owning a significant portion of CXs day-to-day operations.

Are you an energetic self-starter who wants to make a difference in peoples lives? Sell a product youre proud of, and make great money along the way.
We are looking for phone sales reps to market our life-changing products all over the world.

Are you an energetic self-starter who wants to make a difference in peoples lives? Sell a product youre proud of, and make great money along the way.
We are looking for phone sales reps to market our life-changing products all over the world.

We're seeking an exceptional experimental Physicist who combines deep physics expertise with strong software engineering capabilities and interpersonal skills. In this role, you'll focus on developing and implementing automated calibration solutions for several computing partners while also serving as a solutions expert for our European customer base. You'll work at the intersection of physics and software engineering, translating complex calibration requirements into robust automation frameworks. This position offers unprecedented exposure to diverse qubit types and architectures, enabling you to create groundbreaking calibration solutions while helping customers implement computing experiments. Prior hands on experience on calibrating Superconducting qubits and good understanding of the underlying physics is strongly encouraged.
Responsibilities:
Design and implement automated calibration frameworks for computing systems
Collaborate with the strategic partner's team to optimize calibration workflows
Lead technical implementation and integration of QM solutions for customers
Provide technical guidance on best practices for control systems
Translate complex customer requirements into actionable technical solutions
Manage technical relationships with accounts throughout Europe
Contribute to customer education and training materials

We are looking for a Hebrew Speaking Outbound Support & Compliance Specialist to join our team. This role is focused purely on customer service and operations, with a strong emphasis on proactive phone support and compliance/KYC processes.
The ideal candidate must be comfortable handling a high volume of outbound calls, working closely with credit card companies, and driving issues to resolution. To support your workflow, you will be equipped with advanced AI tools (such as automated dialers), but the core of the role relies on your human touch, communication skills, and personal initiative.
You will:
Manage heavy phone support, focusing on proactive outbound calls to customers and partners regarding compliance, KYC, and operational needs.
Work closely and daily with credit card companies to handle operational, onboarding, and service inquiries.
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Identify and assess customer needs, troubleshoot issues, and provide appropriate solutions.
Maintain a high level of product knowledge to effectively address customer questions and concerns.
Document all customer interactions and resolutions accurately and thoroughly in the companys CRM system.

We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us!
The Customer & Account Specialists job is to promote our company's products. Communicate with professional HCPs (physicians, nurses, pharmacists). The Customer & Account Specialist will increase product awareness, answer queries, provide updated and reliable information, and introduce new products.
Responsibilities:
Territory and customer management: MCCP update, Call plan adherence (CPA) and identifying customer needs, use of digital tools.
Organizing and conducting meetings with HCPs in the designated work territory, ensuring compliance with specified requirements and the assigned action plan.
Providing support to HCPs in optimizing patient outcomes
Delivering lectures to HCPs (according to the MC terms).
Professionally promoting the company's products and providing scientific updates based on evidence-based medicine (EBM).
Developing new initiatives.
Establishing collaborations and fostering professional relationships with HCPs.
Actively participating in team meetings, including sharing information and best practices, reviewing relevant materials, and preparing presentations and marketing materials as per the team's requirements.
Taking an active role in team/unit projects.
Maintaining open communication with other functions within the company regarding the team's products.
Attending conferences in Israel and overseas.

we are looking for a Global Support & Customer Success Representative.
Responsibilities:
Responding to customer inquiries across various channels
Handling, tracking, and documenting customer cases in internal systems
Coordinating with relevant company teams as needed
Meeting defined targets and service-level agreements (SLA)
Combining customer-facing communication with back-office operational tasks
Suitable for students, including part-time positions
Hybrid work model based in Herzliya

We're looking for a Junior Client Success Manager to join our Client Success team in Tel Aviv.
What Youll Do:
Build and maintain a strong relationship with the advertisers on a day-to-day aspect as well as providing strategic planning for their growth
Manage campaigns, analyze, and optimize performance to meet ROI goals
Analyze data from multiple platforms for decision making
Build and maintain strong relationships with cross-functional teams, collaborating closely with Publisher Relations, Sales, Business Development, Technical Operations, Finance, and Product to drive shared goals.
Build tailored strategies for each client in order to maximize their monthly budgets
Identify and drive new business opportunities, expanding and deepening both new and existing advertising relationships - bringing a sales-oriented mindset to every client interaction