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Join us at our compny, a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 12 offices worldwide. At our compny, youll be part of a diverse and innovative community where your work makes a real impact and helps shape the future of payments. our compny Retail is a dynamic division of our compny- leading retail and hospitality POS solution company, offering a wide range of products- from smart cash registers to CRM an ERP software- all the way through to payments and customer loyalty. Our platform serves businesses of all sizes, from independent retailers to global Tier 1 brands, helping them streamline operations and scale with confidence. We are looking for an experienced and driven Telemarketing Representative to join our team. In this role, you will engage with potential customers, promote our innovative solutions, and drive sales growth in the Israeli market. Your key responsibilities will include:
* Conduct outbound telemarketing calls to potential clients
* Present and sell our compny Retails products and services
* Manage the full sales conversation and close deals
* Coordinate meetings for field sales representatives
* Provide guidance and support to new customers
* Maintain relationships with existing clients and ensure high customer satisfaction
* Work with CRM systems to manage leads and track activity

Learn More about us:
Founded in 2005, we are a global fintech leader providing endtoend payment, consumer engagement, and business management solutions. Our technology helps businesses increase revenue, reduce operational costs, and deliver seamless commerce experiences across unattended, selfservice, and retail environments. our compny supports 80+ payment methods in 50+ currencies, holds a European payment institution license, and works closely with leading global financial institutions. We operate in 120+ countries, with 1,200+ employees across 13 offices worldwide. Our global headquarters are located in Herzliya Hills, Israel, near the train station, and serve as our largest hub for innovation, product development, and global operations. At our compny, we foster a collaborative, impactdriven culture where ownership, learning, and longterm growth are part of everyday work.

Were looking for a Director of Customer Success Operations to own and scale our post-sales operating engine. This is a pure CS Operations role-focused on process, systems, data, and execution.

You will not manage customer accounts and this is not a Revenue Operations position.

Youll partner closely with CS leadership to translate strategy into scalable workflows, tooling, metrics, and automation for our Customer Success and Support teams.

Key Responsibilities
Own the end-to-end post-sales operating model (onboarding, adoption, support, renewals).
Build, standardize, and enforce CS playbooks, processes, and SLAs.
Own customer health scoring, churn risk signals, renewal forecasting, and CS dashboards.
Work hands-on with the CS tech stack (Salesforce + CS tools such as Totango / Gainsight / Gong).
Implement automation and AI-driven workflows to improve efficiency and scale.
Ensure process compliance, data quality, and consistent execution across CS and Support.
Drive continuous improvements in retention, CSAT, productivity, and cost-to-serve.

We are seeking for a Customer Support Specialist, to join the Support team and provide world-class support to our customers.

As a Customer Support Specialist, you will:
Provide fast, professional, and personal support to our customers worldwide.
Work on a ticket system and communicate with the customers via emails, phone calls, and video calls.
Provide application support our platform, mainly on configurations and integrations with other CRM platforms.
Do troubleshooting and ensure each ticket has been solved.
Make the customer satisfied with the solution and support provided.

We are looking for students for a part-time Technical support Representative position.

The position is part-time, in shifts that include nights, weekends and holidays.

Location: Poleg, Netanya.

Responsibilities
Providing Bright Data's customers with timely and accurate technical support
Independently understanding and solving technical problems using internal documentation.
Clarifying problem solutions to customers and providing them with the best workflows.
Interacting with other departments to clarify issues and escalate them when required.