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We are seeking a Head of Operations to optimize business workflows, enhance efficiency, and oversee customer experience management. This role requires a strategic thinker with strong execution skills who can streamline processes, drive cross-functional collaboration, and monitor key performance indicators.

The Head of Operations will lead process improvements, ensure seamless coordination across departments, and oversee customer experience operations, with the Customer Support & Experience Manager handling day-to-day execution. This position Reports directly to CEO and plays a key role in shaping the companys operational success.

Key Responsibilities:
Oversee and improve operational processes across all companys departments and teams.
Monitor and analyze business workflows, identifying inefficiencies and driving process improvements.
Implement and oversee cross-functional control and monitoring systems to ensure operational alignment.
Analyze key operational KPIs to drive informed decision-making and continuous improvements.
Support digital transformation efforts, optimizing automation and process efficiency.
Ensure cross-functional collaboration within the company for smooth business execution and customer service operations with overall business strategy.
Develop and enforce best practices for operational workflows, ensuring consistency and scalability.
Lead ongoing optimization projects to enhance productivity, resource allocation, and business performance.
Supervise and provide strategic direction for the Customer Support & Experience Manager, ensuring best practices and continuous improvements.
Oversee high-level customer experience initiatives, ensuring alignment with business objectives, ensure customer feedback is incorporated into process improvements and business strategies.
Monitor key support metrics and work with the direct managers to improve performance.
Identify areas for automation and self-service support, providing guidance on efficiency improvements.
Ensure major service escalations and operational challenges are effectively addressed with long-term solutions.
Centralization of employees' procurement and logistics requests.

The position presents an exciting opportunity to join a successful start-up. You will join a growing team excited with the challenge of growing both the finance department and the company into one of the largest FinTech companies in the world.

Responsibilities

Preparation of financial and tax reports
Managing the accounting department
Preparing and submitting monthly financial reports and accounting closings
Analytical analysis of the financial statements
Management of audits in Israel and abroad
Managing and prepare the transfer prices studies with related companies
Financial support to all the departments in the organization
Controlling and providing professional support to the accounting and interaction departments
Take part in NetSuite implementation
Work on a variety of finance-related projects

The Head of FP&A will manage a small team and work closely with the CFO and CEO, delivering clear financial insights, protecting revenue, and preventing leakage.

This is a highly strategic and operational role in a fast-scaling fintech infrastructure company.

1. Financial Control & Monitoring

Build and operate a control system across all financial transactions both company-side and client-side
Monitor the flow of client funds, FX deals, commissions, and treasury activity
Identify discrepancies, risks, errors, and inefficiencies in financial flows
2. Client Funds Oversight

Establish rigorous controls to track, reconcile, and protect customer money
Ensure daily visibility on client balances across internal systems and external accounts
3. Operational Cost Controls

Build an auditing framework to monitor fees charged by banks, processors, and liquidity providers
Identify supplier overcharges, hidden fees, and cost inefficiencies
4. Revenue Integrity & Billing Assurance

Validate that all client-side billing mechanisms (product, platform, manual) are working as expected
Ensure no client is undercharged, overcharged, or missed entirely
Partner with product and tech teams to audit pricing engines and automate alerts
5. Strategic FP&A & Investor Reporting

Build and maintain budgeting models, cash forecasts, and P&L analyses
Own internal dashboards for executive decision-making
Maintain the companys financial data room and investor-ready materials
Generate clear, sharp monthly/quarterly reporting packages for management and board

We are looking for a bookkeeper specializing in bank and customer reconciliations.

This position is within a dynamic and innovative fintech company seeking team members with a proactive mindset, initiative, creativity, and a strong drive for shared success. The role is part of the Finance Department, reporting directly to the CFO.

Responsibilities:

Multi-currency bank reconciliations
Customer account reconciliations
Creating invoices in the system
Improving and streamlining company processes, including automation of reconciliation procedures
Managing and monitoring multi-currency cash flow
Oversight of journal entries
Assisting with annual audit preparations
Identifying transaction errors and resolving issues
Working as part of the bookkeeping team

We're now hiring a hands-on, highly technical Product Manager to lead the development of our core FX risk management products the most strategic layer of our platform.

This is not a spec-writing role. This is a builders role. You will translate complex financial models and market behaviors into real product logic, APIs, workflows, and tools. You will own the product end-to-end from ideation to user story, from data model to delivery.



What Youll Do

Own the FX Risk domain: define, design, and deliver tools to monitor, quantify, simulate and manage currency exposures for global businesses.
Work closely with our CEO, Head of Platform (C-level), and financial domain experts to turn business logic into product reality.
Write detailed product specs, user flows, and system diagrams and review API designs with engineers.
Partner with the engineering and data teams to model risk exposure, margin impact, hedging strategies, and more.
Break complex ideas into usable UX, back-end logic, and data flows.
Run fast iterations: prototype, validate, ship, and measure

We are seeking a highly analytical and finance-savvy individual to join our product organization and serve as the critical link between our domain expertise and product execution. You will work directly with our CEO and Head of Platform to convert financial insight into structured product logic, risk models, and embedded decision-making tools.

This is not a content role or a data operations job. Its a strategic research & structuring position for someone who thrives on complex thinking, clear documentation, and cross-functional product development.

Youll sit at the intersection of finance, product, and data helping us build smarter, AI-enhanced infrastructure for currency risk and treasury workflows.



What Youll Be Doing

Lead the analysis and structuring of financial knowledge across FX risk domains: exposure types, hedging logic, policy triggers, thresholds.
Build structured documentation that feeds product design, data architecture, and internal logic libraries.
Work with internal experts to distill high-level knowledge into usable product and decision-making flows.
Support the development of real-time logic engines for client segmentation, exposure identification, and policy recommendations.
Contribute to simulation and modeling frameworks around exposure risk, hedging efficiency, and decision impact.
Use AI tools (e.g., ChatGPT) to accelerate research, extract patterns, summarize frameworks, and validate approaches.
Collaborate closely with product managers, analysts, and developers to ensure logic is implemented correctly.

We are looking for a highly intelligent, disciplined, and methodical FX Trader to join our core execution team. This is not a proprietary trading or Nostro desk role. The FX Trader will be responsible for executing client trades and company positions with precision, optimal pricing, and adherence to predefined risk methodologies. Youll be working directly with our liquidity providers, banks, and internal dealing desk, ensuring accuracy and control in every execution.



Key Responsibilities

Execute FX transactions for clients across multiple instruments: Spot, Forward, Swaps, Vanilla Options, and Structured Strategies.
Perform company-side FX trades with Tier-1 banks and liquidity providers.
Optimize pricing, manage slippage, and ensure best execution under time pressure.
Communicate in real time with banks and LPs via Bloomberg, chat, and phone.
Ensure full compliance with company methodology and pricing models.
Maintain clear records and trade logs with high attention to detail.
Collaborate with the internal dealing room and support audit requirements.