לוח משרות דרושים הייטק מחשבים ורשתות בפתח תקווה

we are looking for a Support Account Manager
1. Personalized Service (Approximately 33% of time)
-Provide informed strategic planning, storage support best practices and upgrade advice.
-Understands the customers' environment and apply knowledge to improve the overall support experience.
-Conduct regular operational service reviews and provide customer-tailored best practice recommendations

2. Centralized Support Management (Approximately 33% of time)
-The SAM is strategically positioned to review and oversee all of assigned customers' support activities, enabling maximum efficiency while minimizing risk
-During any critical events, the SAM facilitates issue resolution and ensures effective communication, from customer storage administrators to high level management
3. Customized Proactive Care (Approximately 33% of time)
-Through a combination of expertise, analytics, tools and a deep understanding of customers' operating environment, the SAM consults and provides deliverables aimed at mitigating risks and ensuring stability of the Solution.

Job ID: 127226-en_US

Company Overview: (Nasdaq: CLBT) mission is to enable its customers to protect and save lives, accelerate justice, and preserve privacy in communities around the world. Cellebrite is a global leader in Digital Intelligence solutions for the public and private sectors, empowering organizations to master the complexities of legally sanctioned digital investigations by streamlining intelligence processes. Trusted by thousands of leading agencies and companies globally , Cellebrite’s Digital Intelligence platform and solutions transform how customers collect, review, analyze, and manage investigative digital data in legally sanctioned investigations.


Position Overview: As a DevOps you will lead engineering duties such as Cloud readiness assessments, AWS architecture design, system evaluation, system analysis, AWS Infrastructure Operations, Optimization and Maintenance, Change and Configuration Management, Support, Release, Control and Validation of Cloud Infrastructure Deployment and Migration.


Responsibilities: Engineering AWS Environments : Design and implement automated, fault-tolerant, and scalable AWS environments. Infrastructure Maintenance : Ensure optimal configuration of AWS Cloud Infrastructure from both technical and budget perspectives. Incident Management : Provide escalation support and expertise for AWS infrastructure-related issues. Terraform Templates : Develop and manage Terraform templates for sustainable AWS infrastructure. Issue Investigation : Investigate outages and issues, document resolutions, and maintain a knowledge base. Documentation : Produce and maintain architecture diagrams and system designs. System Assessment : Identify potential weaknesses in cloud systems and upgrade software and hardware for optimal performance. Resource Monitoring : Monitor cloud resource consumption, set financial controls, generate reports, and apply cloud governance methodologies.

Office Location:
Petah Tikva

mPrest is looking for an experienced intermediate Security Integrator and Network Engineer, to join our Infrastructure team in the HQ offices in Petach Tikva.


Responsibilities:
Full project life cycle for network and network security: Implementation, Operation, and improvement Management and maintenance of enterprise network infrastructure Maintaining security inventories and performing audits of the infrastructure Defining, implementing, assessing, and maintaining the controls necessary to protect the network and Internet perimeters in accordance with security requirements

Why Join Us:
About mPrest: Leveraging its unparalleled experience and expertise in real-time mission-critical command and control software, mPrest has developed the world-leading distributed asset orchestration and optimization software. mPrest's micro-services based, real-time orchestration and optimization platform brings the power of AI and IoT to the digital transformation of the energy markets. mPrest's applications suite, including Distributed Energy Resources Management Systems (DERMS) and Asset Performance Management (APM) are deployed on premise or in the cloud in record time in the most forward-looking and efficient organizations worldwide, including some of the world's largest energy companies. mPrest's vendor-agnostic product suite interfaces with millions of sensors, devices, machines, assets, subsystems, IT and OT applications, creating a system of systems that provides end-to-end visibility and control over complex and distributed operations.

We seek a true leader with excellent communication skills to help us expand our engineering team while maintaining a high technical standard and performance. Our main product is a financial planning and analysis platform that automates financial reporting and planning while enabling finance teams to continue using Excel's familiar spreadsheets and financial models. Our applications run thousands of custom data pipelines daily and serve thousands of organizations worldwide. Our Tech Teams Our technology teams are the driving force of our business. Our tech teams maintain a dynamic, start-up atmosphere that fosters innovation and critical thinking. you'll collaborate with a diverse, global team of engineers, developers, architects, customer success, and Product Manager leaders, collectively shaping the future of our premier product suite and transforming financial planning and analysis for the future.
What You'll Do:
You will oversee an engineering division of 3-4 teams responsible for developing our core product. You will define the group strategy and methodologies to optimize the work process and efficiency of the entire tech cycle. You will collaborate with stakeholders, possess strong technical skills, initiate and drive processes, manage projects within time constraints, and keep our team members motivated and engaged. You will be responsible for the performance of the group, including planning, execution, quality, and setting the group goals, objectives, and KPIs You will be responsible for the professional growth of the group members You will recruit new group members and mentor them.

We are looking for a System I expert to join our team.
Systems Engineers ensure the stability, integrity, and efficient operation of information systems that support core organizational functions and customers.
This is achieved by monitoring, maintaining, supporting, and optimizing all operating systems assigned.
The Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of IT systems.
Responsible for the remediation of server incidents including timely responses, thorough analysis, and all proper follow-up actions.
What will you do?
Our engineers support enterprise-critical systems that support various social infrastructures in critical positions inside and outside the company.
Work with IBM power system (p8 p9 p10) IBMi OS, infrastructure, and hardware.
The platforms support hybrid cloud and AI, a fascinating area of technology.

You will be responsible for:
Responding to service restoration calls.
Overseeing incident queues to ensure service level agreements are met.
Overseeing of ticket queues and taking ownership of completing the requested work detail.
Reducing repeating incidents by performing deep analyses of tickets, adjusting thresholds, and/o performing root cause analysis to prevent future occurrences.
Technical infrastructure projects
Responds to client/stakeholder problems promptly and prioritizes multiple issues based on the severity of the case. Update tickets with clear, concise, and detailed documentation, including all communications regarding work, emails, phone calls, and service attempts
Determines the need for and is responsible for installing Operating Systems patches including pre and post-level reporting.
Follows documented procedures for installing, maintaining, and administering server hardware and software environments.
Collaborates with various groups to select appropriate designs, processes, and tests and ensures the compatibility of system components.
Follows documented procedures for installing, maintaining, and administering server hardware and software environments. Possess an understanding of server hardware components, network design, components, and computer systems interactions.

We are interested in welcoming a Solution Engineer to join our diligent team accepting full ownership of technical customer-facing activities such as product deployment, training, and customer support.
The right candidate should have various technical capabilities and customer-centric approach.

As an Embedded Linux & Security Engineer at our company, your daily mission involves crafting custom Linux images tailored for our embedded platform, which plays a crucial role in unlocking phones and extracting forensic evidence for law enforcement agencies.
Your expertise will also be pivotal in developing and enhancing the Board Support Package (BSP) layer, ensuring the highest level of security for our platform.
This position, nested within our security research department, requires close collaboration with research teams to tackle and anticipate the security challenges of tomorrow to bypass security mechanisms of modern phones.
You'll thrive in a role that blends technical challenges with a profound impact on society.
You'll contribute to product that play a vital role in law enforcement and public safety.
Our collaborative environment offers endless opportunities for professional growth, letting you work side by side with some of the brightest minds in security research and embedded systems development.
This position is not just a job, it's a mission to make the world a safer place, with innovative challenges and the chance to solve complex problems daily.
Key responsibilities:
Develop and maintain custom Linux images for our embedded platform, optimizing performance and security.
Design and implement the BSP layer, ensuring compatibility and efficiency across different hardware configurations.
Identify, analyze, and mitigate potential security vulnerabilities.
Engage in innovative problem-solving activities, contributing to the development of new technologies and methodologies.
Maintain up-to-date knowledge of the latest security threats, trends, and technologies.