לוח משרות דרושים מנהל הפצה במרכז, לחיפוש זה נמצאו 115 משרות

Responsibilities
Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.
Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.
Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.
Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.
Maintains and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories).
Ensures detailed physical inventory tracking and staging.
Help to reconcile and report inventory discrepancies.
Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and our policies as necessary.
Notifies management about ordering stock shortages. Escalates any issues to management.
Comply with security and data management policies.
Embody our culture and values.

We are looking for an enthusiastic RMA Specialist to join our team!

The essence of the role: responsible for the Return Material Authorization (RMA) process, commercial logistics return of products/exchange to the customer in accordance with company policy, while coordinating and communicating with the customer and the various departments.

Responsible the entire RMA lifecycle- from customer request to product delivery and return/exchange handling
Prepare quotations and process purchase orders in the ERP system
Coordinate between customers, logistics, sales, and production departments
Track schedules, monitor risks, and proactively resolve delays
Manage return budgets and monitor returned products in production
Maintain accurate records of customer complaints and RMA cases
Provide ongoing process updates and ensure compliance with company procedures
Generate and analyze regular reports for management
Monitor and follow up on tasks within the Quality department
Assist in the preparation of activity summaries and performance reports
Support ongoing improvement initiatives and ensure adherence to quality standards

Power the Future with us! At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 34 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. Key Responsibilities
* Manage all logistics operations within the Installation Unit, with full ownership of end-to-end supply chain activities.
* Lead and coordinate daily work with carriers, subcontractors, installers, field teams, warehouse staff, and internal stakeholders.
* Serve as the central point of contact between procurement, suppliers, warehouse, installation teams, customer service, and external partners.
* Plan, implement, and continuously optimize logistics and technical processes, identifying bottlenecks and driving efficiency and cost-reduction initiatives.
* Develop and manage structured work procedures, KPIs, and control reports to meet operational and business targets.
* Manage distribution and delivery operations to end customers, including scheduling, prioritization, and issue resolution.
* Ensure compliance with safety standards, regulations, and best practices across all logistics activities.
* Utilize ERP systems (preferably Oracle) for inventory management, order processing, warehouse operations, and reporting.
* Build and maintain strong partnerships with suppliers, contractors, and transportation providers to improve service quality and efficiency.
* Lead and manage the internal installation team.

Country:
Israel

City:
Herzliya