לוח משרות דרושים Help Desk - מחשבים ורשתות בתל אביב יפו

A HIGH-TECH company is looking for a Help Desk technician
Job Requirements:
Experienced help desk technician
Extensive knowledge in Windows operations system servers and workstations, Office 2013/2016, Office 365, DNS, DHCP, Active Directory.Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and resolve problems in real time
Proficiency in English
It is mandatory to specify salary expectations, inquiries without rate expectations will not be of interest

Managing IT specialist responsible for Linux support and environment: Linux administrator, installs configure maintain and support Linux operating systems - multiple flavors, Analyzes and resolve problems associated with operating systems, servers, apps, networking, virtualization.
Managing IT specialist responsible for scripting and git operation Basic scripting ability is required using bash, and any other automation ability such as ansible is a major plus.
Familiarity with git, including day to day management of git.
Managing IT specialist responsible for Networking equipment: Install and support infrastructure networking on lab /setups and on company network, using multiple HW and software vendors: Cisco switches and routers, Juniper devices, FortiGate. "hands on" for connectivity of new devices into racks including initial configuration of each network element.
End users support: Provide ongoing support and install for Windows based clients and users, office 365 users, active directory, printers, laptops (images), anti- virus, VPN etc.
**Please apply your CV in WORD Document

• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
Responsible for the maintenance, configuration, and reliable operation of computer systems and servers Install hardware and software, and participate in research and development to continuously improve and keep up with the IT business needs of Toga organization.
Responsibilities • Previous working experience as a Help Desk / Service desk for 3 years • Ability drive to Toga Haifa office twice a week or as needed. • Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization • Install and upgrade computer components and software, manage virtual servers, and integrate automation processes • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues • Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures • Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions • Good understanding of computer systems, mobile devices and other tech products • Install and configure computer hardware operating systems and applications • Set up new users' accounts and profiles and deal with password issues Qualifications • Proficiency English langue, written and verbal communication • 3-5 years of database, network administration, or system administration experience • System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus • Working knowledge of virtualization, VMWare, or equivalent • Strong knowledge of systems and networking software, hardware, and networking protocols • Excellent communication skills • Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including knowledge of security, storage, data protection, and disaster recovery protocols

We are NeoGames, a global leader of iLottery solutions and services to the national and state-regulated lotteries. We empower our customers to create the most successful iLottery programs with a complete solution that includes industry-leading omnichannel platforms, an innovative portfolio of the best-performing interactive games, and a full suite of business and technology services. We are on the lookout for extraordinary people, who will be eager to learn, to be a part of a team, and share our vision. We are looking for a Help Desk to join our corporate IT team. As a Help Desk team member, you will be a part of the IT Department which engages in all aspects of hardware and software infrastructure. The main Technologies that you will work with are Microsoft-based workstations and servers.

Responsibilities:

* Provide help desk support for all NeoGames's employees.
* Support and troubleshoot hardware and software issues.
* Assist with onboarding setup for new employees.
* Support the company with different systems and applications

"Provide end-user support, resolving technical issues, and provides technical assistance for all Operating systems including Windows OS and MAC OS
* Provide remote support through phone or video.
* Working with SAAS applications (Google Apps & Office 365 - Must)
* Support for large-scale events such as all-hands meetings, meetups, etc.
* Basic troubleshooting of the local office network switches, access points, and printers.
* Set up new workstations including monitors, phones, software, and hardware.
* Monitor and work with the Help desk support ticketing system.
* Follow Help Desk procedures and maintain the IT systems documentation.
* Manage the purchase of IT equipment"