לוח משרות דרושים Help Desk - מחשבים ורשתות בחיפה וסביבתה

We are seeking a skilled and motivated IT Support Specialist to join our team and provide high-quality Technical Support for end-users in a large organizational environment. This role focuses on troubleshooting, resolving technical issues, and maintaining smooth IT operations across multiple systems and platforms. The position is fully on-site. Responsibilities
* Provide phone and remote support to end-users for IT-related issues.
* Troubleshoot and resolve complex issues in Windows 10/11, Office 365, and related applications.
* Manage and maintain Active Directory accounts, permissions, and group policies.
* Support VDI environments and endpoint hardware.
* Assist with network and communication-related issues.
* Document incidents, solutions, and system configurations.
* Collaborate with IT teams to ensure seamless service delivery and system integration.
* Provide user training and guidance on IT tools and processes.

we are looking for a IT Tech Support.
How you will make an impact:
Provide on-site IT support for all issues related End-User Technologies, including Hardware and Software issues on End-User devices, Onboard and Offboard employees, follows procedures and guidelines, and maintains compliance in our environment.
Troubleshoot and repair hardware and/or software for desktops, laptops, peripheral equipment and other IT related hardware (Tier 2/3)
Procure, Configure and manage customer workstation, portable computing devices and peripherals (Following defined procurement, imaging and deployment processes)
Perform daily support (moves, adds, changes, etc.) for desktops, laptops, peripheral equipment and other IT related hardware (ex. A/V support, Lab support and production line support if applicable for your region)
Participate in global projects like Hardware Asset Management, Identification of personas, Lifecycle upgrades and others.
Training users in various situations, educating them regarding use of hardware, its software and related systems. Training would be brief, one-on-one, small group, ad-hoc and hands on "How-to" instructions
Adhere to global HW standards and global processes to ensure consistency
Document problem resolution and contribute to knowledge management, and provides training to other colleagues to distribute the knowledge.
Coordinate activities with third party vendors as needed (Equipment support and Warranty, Project Needs, Vendor relations / feedback, etc

we are looking for a IT Tech Support.
How you will make an impact:
Provide on-site IT support for all issues related End-User Technologies, including Hardware and Software issues on End-User devices, Onboard and Offboard employees, follows procedures and guidelines, and maintains compliance in our environment.
Troubleshoot and repair hardware and/or software for desktops, laptops, peripheral equipment and other IT related hardware (Tier 2/3)
Procure, Configure and manage customer workstation, portable computing devices and peripherals (Following defined procurement, imaging and deployment processes)
Perform daily support (moves, adds, changes, etc.) for desktops, laptops, peripheral equipment and other IT related hardware (ex. A/V support, Lab support and production line support if applicable for your region)
Participate in global projects like Hardware Asset Management, Identification of personas, Lifecycle upgrades and others.
Training users in various situations, educating them regarding use of hardware, its software and related systems. Training would be brief, one-on-one, small group, ad-hoc and hands on "How-to" instructions
Adhere to global HW standards and global processes to ensure consistency
Document problem resolution and contribute to knowledge management, and provides training to other colleagues to distribute the knowledge.
Coordinate activities with third party vendors as needed (Equipment support and Warranty, Project Needs, Vendor relations / feedback, etc

our company Professional Services is seeking an IT Support Specialist (Permissions & Access Control)! Are you an IT professional with a knack for user management and enterprise systems? We are looking for a skilled IT Support Specialist to join our specialized Permissions and Access Control team. If you thrive in large-scale environments and have hands-on experience with SAP and Active Directory, your place is with us! What will you do?
* Provide Technical Support and manage user access rights across various organizational systems.
* Handle complex permission requests in an enterprise environment (500+ users).
* Work extensively with Active Directory and SAP to ensure seamless and secure user operations.
* Participate in IT projects focused on permissions, identity management, and system upgrades.
* Support Microsoft 365, Windows 10/11, and Office applications (2010-365).