לוח משרות דרושים מנהל תיקי לקוחות בתל אביב יפו

We are seeking a talented Technical Account Manager to join our team.
Description:
You will serve as a critical point-of-contact between Continuity and its customers.
Using both technical and business perspectives, help customers to maximize the value from AvailabilityGuard and identify growth opportunities.
Work closely with different teams in the company- sales, customer success, support, product and R&D.

the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming digital world. Through guidance, engagement, insights, and seamless automation, employees are more efficient, executives have better visibility into digital usage, and organisations maximise the full value of their digital assets to empower digital transformation.

We are seeking a seasoned executive to serve as Chief of Staff to the Chief Customer Officer (CCO). This strategic role acts as a force multiplier for the CCO, driving operational excellence, aligning cross-functional teams, and advancing key initiatives across the Customer Success Group (CSG), which includes Customer Success, Professional Services, Support, Customer Education, Customer Experience, and Technical Architecture.
This is not a stepping-stone role - it's a senior position designed for an experienced leader who can serve as an extension of the CCO, translating vision into execution while influencing at all levels of the organization.

Key Responsibilities
Strategic Alignment & Execution
Partner closely with the CCO to define, operationalize, and monitor execution of the CSG strategic plan.
Drive the execution of critical cross-functional initiatives, including AI transformation, customer value delivery, and scalable service models.
Act as a trusted advisor and sounding board to the CCO, helping synthesize input across departments and prioritize focus areas.
Business Operations & Governance
Lead business rhythm for the CCO, including QBRs, operating reviews, and leadership team meetings.
Oversee CSG-wide KPIs, dashboards, and performance tracking; ensure data-driven decision-making.
Collaborate with Finance, Revenue Ops, and HR to manage headcount planning, budget tracking, and resource allocation across the organization.
Team Leadership & Cross-Functional Influence
Act as a liaison between the CCO and other executive leaders, ensuring alignment and removing obstacles and facilitating cross-functional collaboration..
Support communication strategy across the CSG organization crafting executive messaging, All-Hands content, and internal communications.
Facilitate decision-making processes by organizing context, surfacing risks, and clarifying tradeoffs.
Customer-Centric Transformation
Serve as a key contributor to programs aimed at enhancing customer experience, driving adoption, and maximizing ROI for our customers.
Collaborate with Customer Experience and Strategy teams to gather and elevate insights from the field that inform innovation and continuous improvement.

the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming digital world. Through guidance, engagement, insights, and seamless automation, employees are more efficient, executives have better visibility into digital usage, and organisations maximise the full value of their digital assets to empower digital transformation.

We are seeking a seasoned executive to serve as Chief of Staff to the Chief Customer Officer (CCO). This strategic role acts as a force multiplier for the CCO, driving operational excellence, aligning cross-functional teams, and advancing key initiatives across the Customer Success Group (CSG), which includes Customer Success, Professional Services, Support, Customer Education, Customer Experience, and Technical Architecture.
This is not a stepping-stone role - it's a senior position designed for an experienced leader who can serve as an extension of the CCO, translating vision into execution while influencing at all levels of the organization.

Key Responsibilities
Strategic Alignment & Execution
Partner closely with the CCO to define, operationalize, and monitor execution of the CSG strategic plan.
Drive the execution of critical cross-functional initiatives, including AI transformation, customer value delivery, and scalable service models.
Act as a trusted advisor and sounding board to the CCO, helping synthesize input across departments and prioritize focus areas.
Business Operations & Governance
Lead business rhythm for the CCO, including QBRs, operating reviews, and leadership team meetings.
Oversee CSG-wide KPIs, dashboards, and performance tracking; ensure data-driven decision-making.
Collaborate with Finance, Revenue Ops, and HR to manage headcount planning, budget tracking, and resource allocation across the organization.
Team Leadership & Cross-Functional Influence
Act as a liaison between the CCO and other executive leaders, ensuring alignment and removing obstacles and facilitating cross-functional collaboration..
Support communication strategy across the CSG organization crafting executive messaging, All-Hands content, and internal communications.
Facilitate decision-making processes by organizing context, surfacing risks, and clarifying tradeoffs.
Customer-Centric Transformation
Serve as a key contributor to programs aimed at enhancing customer experience, driving adoption, and maximizing ROI for our customers.
Collaborate with Customer Experience and Strategy teams to gather and elevate insights from the field that inform innovation and continuous improvement.

We are making the future of Mobility come to life starting today.
At our company, we support the worlds largest vehicle fleet operators and transportation providers in optimizing existing operations and seamlessly launching new, dynamic business models - driving efficient operations and maximizing utilization.
Were looking for a business operations associate to join our business team and lead diverse strategic processes with our partners worldwide.
In your role, you will manage implementation processes and work with our fleet partners to continuously optimize their daily operations. You will be your accounts main point of contact within our company and support them with any technical or product adoption challenges.
With your excellent analytical and project management skills, you will build and maintain long-lasting relationships with customers and a reputation as a dependable and trustworthy advisor for our clients.
excellent analytical and project management skills
Responsibilities:
Manage a portfolio of customers, drive renewals, and identify expansion opportunities.
Lead implementation processes. Execute plans collaboratively with different stakeholders within the company.
Lead your accounts continued growth within the company by building and executing long-term strategic plans.
Extract, summarize, and analyze operational data to provide insights to customers and partners.
Manage client-facing projects end-to-end: collect client requirements, collaborate with product and development teams, and deliver results.

We are seeking a Technical Account Manager (TAM) to manage the technical journey of our partners (MSPs, MSSPs) in the EMEA region, ensuring seamless onboarding, deployment, technical enablement, and full product adoption As a TAM, you will work closely with partners to ensure they maximize the value of our solutions. You will lead cadence calls, participate in Executive Business Reviews (EBRs), and drive adoption. You will collaborate closely with our sales team, who will own the business relationship, while you focus on the technical success of our partners
What will you do:
Own the technical journey of partners (MSPs, MSSPs), ensuring smooth onboarding, deployment, and enablement
* Provide technical guidance and training to help partners maximize product value.
* Monitor partner health, analyze trends, and ensure feature adoption
* Lead cadence calls and participate in EBRs to align with partners on technical goals.
* Address and resolve technical issues, collaborating with internal teams (Support, R&D, Product).
* Collect partner feedback and provide insights to influence product development
* Ensure best practices are followed to improve overall partner success.

we are looking for a Technology consulting- Financial sector executive.
Responsibilities:
Identify and acquire new business opportunities in the finance sector.
Build and maintain relationships with clients, partners, and stakeholders.
Develop and implement sales strategies to achieve business goals.
Negotiate and close deals, conduct market research, and collaborate with cross-functional teams to maximize profitability and align with company objectives.

We are seeking a skilled Senior Technical Account Manager (TAM) to join the company's Cybersecurity Consulting team. The ideal candidate will be responsible to position our company as a trusted partner with our global enterprise customers portfolio, while bridging the gap between a wide portfolio of cybersecurity services and our customers' business objectives. This role requires a blend of technical affinity, strategic thinking, and exceptional communication and relationship management skills.
The Senior TAM will be responsible to translate client needs into successful projects in variety of cybersecurity defensive domains, including Cloud security, Threat detection and response, DevSecOps, Infrastructure security and more.
Job Description:
Strategic Technical Accounts Management
Translate clients' needs into our company's solutions Collaborate with internal teams to address complex client requirements
Identify upsell and cross-sell opportunities within existing accounts
Conduct regular business reviews, including QBRs, to ensure client satisfaction and identify growth opportunities
Technical Project Management
Join effort with delivery teams to ensure successful projects delivery and high client satisfaction in variety of domains, including Cloud security, Threat detection and response, DevSecOps, Infrastructure security and more.
Monitor project progress and quality and provide regular updates to stakeholders
Ensure timely resolution of technical issues and escalations
Stay current with industry trends and emerging threats to provide proactive recommendations
Develop and maintain relationships with clients to position the company's Cybersecurity team as a trusted partner.

We're looking for a strong and experienced Sales Development Manager to lead our multi-location Pipeline Generation initiative, driving growth and success in the SMB sector. While managing both inbound and outbound pipelines, the future focus of the team is outbound sales; hence, vast experience in outbound sales is a must. We are looking for a proven ability to carry a quota and a willingness to work hands-on to develop and refine new sales processes and grow the team in the next few quarters.
So, what will you be doing all day?
Lead and manage teams of SDRs/ BDRs, both inbound and outbound, focused on generating and closing SMB sales in North America.
Develop, implement, and optimize outbound sales strategies and processes to meet and exceed revenue goals.
Collaborate with Business Development, Marketing, Ops, and Data team to provide high-quality leads to the team and optimize those leads on an ongoing basis.
Take a hands-on approach in establishing and refining new processes, working closely with the team to ensure efficiency and effectiveness.
Foster a quota-carrying culture, ensuring team members are motivated to meet their targets.
Step in to close new business opportunities and assist in high-priority deals when needed.
Mentor and coach the team, driving performance and developing their skills.
Collaborate with leadership to ensure alignment between outbound initiatives and company objectives.
Tracked KPIs and metrics to evaluate performance and identify areas for improvement.
Provided ongoing training, support, and constructive feedback to the team for continuous growth.
This position is part of the Operations & Strategy team and reports to the COO .

We are seeking an entrepreneurial sales professional for our leading sales department, which reflects what a state-of-the-art sales team should look like. As an Enterprise Account Executive , you will play a leading role in accelerating our sales growth and directly impact our success.

What Will You Do?
Understand Customer Needs: Gather key prospect information and navigate the procurement cycle to generate interest and secure successful customer relationships.
Manage Sales Processes: Handle qualification, demos, and closing of both inbound and outbound leads.
Develop Opportunities: Identify key organizational stakeholders and employ a multi-thread approach to cultivate opportunities.
Achieve Sales Goals: Pursue individual and team sales targets, consistently hitting quarterly goals.
Collaborate with Teams: Work closely with our Growth and BDR teams to identify and research relevant sales targets across various verticals and customer segments.