We are seeking a strategic and customer-obsessed Head of Fulfillment to own and elevate the end-to-end customer delivery experience in our digital services marketplace. This leader will be responsible for shaping how users receive, experience, and perceive the value of our servicesfrom the moment they submit a request to the final delivery and beyond.
What am I going to do?:
* Own and optimize the full fulfillment journeyfrom service request, to digital packaging, delivery, and post-delivery touchpoints.
* Design and implement a consistent, delightful, and premium customer experience that is deeply Embedded in our product and service flows.
* Collaborate with Product, UX / UI, Customer Support, Marketing, and Talent Operations teams to ensure cohesive experience design.
* Define best practices and standards for how digital services are framed, presented, and delivered.
* Build mechanisms for quality control, service packaging, and user satisfaction measurement.
* Lead cross-functional initiatives to scale fulfillment operations without compromising experience.
* Leverage data to continuously improve customer satisfaction, reduce friction, and drive repeat usage.
* Serve as the voice of the customer across the organization for fulfillment-related topics.
Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

Required Technical Account Manager, ES - EMEA-Partner
DESCRIPTION
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. Youll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor youll have a direct impact in helping our customers gain the most value from cloud technology. Youll craft and execute strategies to drive our customers adoption and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.
Key job responsibilities
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. Youll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.
Youll build solutions, provide technical guidance and advocate for the customer
Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
Develop trusting relationships with customers, understanding their business needs and technical challenges
Using your technical acumen and customer obsession, youll drive technical discussions regarding incidents, trade-offs, and risk management
Consult with a range of partners from developers through to C-suite executives
Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
Solve a variety of problems across different customers as they migrate their workloads to the cloud
Uplift customer capabilities by running workshops and other enablement sessions.
As we continue to rapidly expand in EMEA, youll have plenty of opportunities to develop your technical, consulting and leadership skills. Youll work with talented cloud technologists whilst expanding your knowledge of AWS products. Youll also have the chance to receive mentor-ship and gain AWS certifications.
Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you.

We are seeking a highly motivated,self-driven and technically skilled Technical Account Manager to join our Delivery team and take on ownership of core, customer-facing product features critical to delivering value and involving mulltiple touchpoints in the company. In parallel, you will be responsible for managing key relationships with several of our strategic US and EU customers. This role blends deep technical skills, direct customer engagement, and cross-functional collaboration ideal for someone who thrives in high-impact, fast-paced environments.​

This role is ideal for someone who thrives in a fast-paced, hands-on environment, enjoys working across disciplines, and wants to see their work go from concept to impact in the real world often, and quickly.

What Youll Do:
Gain a deep understanding of our customers working processes, business goals, key performance indicators, and work to achieve them.
Manage all aspects of Prismas customer accounts, including pre-sale, support, delivery, and post-sale activities.
As part of the role you will take ownership of planning, executing, and monitoring complex internal projects from inception to completion.
Collaborate with the Product, CSM, R&D and Ops departments to provide insights according to our customers needs.
Hands on analysis and dive into details to provide customer insights and improvement actions.
Operate in a dynamic, high-growth environment with evolving priorities and pre-defined timelines.

Required Client Solutions Manager, Gaming, Tel Aviv
Our Gaming teams mission is to build the worlds most dynamic community to discover, play, watch, and share gamespowered by AI, creativity, and connection. The Tel Aviv office plays a pivotal role, representing an advanced and fast-evolving gaming ecosystem home to many of the industrys global market leaders.
The Client Solutions Manager partners with our most strategic clients to make sure they are successful with us. This is an outstanding opportunity to be at the center of the booming Israeli Gaming industry. The Client Solutions Manager is a strategic solution-driver who puts our partners at the core of everything they do. This role is responsible for building strategic partnerships, driving growth, creating scaled ROI-positive marketing strategies, and driving satisfaction in innovative ways. This is done through the combination of good marketing and media understanding and leveraging data-driven insights for our customers.
Success in this position requires good analytical skills, experience working with large data sets to identify performance patterns and translate them into solutions. The role also requires working with internal cross-functional partners, and the experience to thrive in a dynamic, team-focused environment delivering against tight deadlines and aggressive targets. The position also entails creating partnerships through nurturing relationships and becoming the sought out expert for all things growth marketing.
This role will be located in our Tel-Aviv Rothschild office.
Client Solutions Manager, Gaming, Tel Aviv Responsibilities
Identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
Serve as external product consultant educating clients and agencies on product solutions and driving product adoption
Use data and insights to guide strategy and implementation of our solutions
Work and collaborate with broad group of internal cross-functional teams
Guide media and creative strategy, planning, and implementation of campaigns to deliver against KPIs
Identify optimization opportunities for improving performance.

Required Startup Account Manager, AWS Startups - Migration
DESCRIPTION
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
As a Startup Account Manager, you will help support the growth of your startup customers, servicing their unique needs, engaging with Founders, CxOs, Board of Directors and VC influencers, and teaming with business development, marketing, solution architecture and partner teams to help the execution of coordinated go-to-market strategies.
Startups, which are now primarily born-in-the-cloud, represent a critically important and growing subset of customers to AWS. Startups have unique needs, priorities, and growth trajectories that distinguish them from traditional businesses and require different engagement strategies and sales motions from sellers to effectively acquire, grow, and retain them long-term on the AWS platform.
In this role, you will also establish our Web Services as the key cloud technology provider across the companies you manage, promoting the entire AWS products and services portfolio to Startups Customers. You will be at the heart of latest trends like artificial intelligence (AI), machine learning (ML), serverless and IoT, helping your customers to leverage state-of-the-art technologies on AWS to innovate and become the next disrupters, like todays AirBnB, Slack, DoorDash, and Lyft.
Key job responsibilities
Ensure customer satisfaction.
Meet or exceed revenue and goal targets in a defined territory.
Help develop a comprehensive account/territory plan to manage and grow numerous accounts concurrently.
Grow & articulate compelling value propositions around AWS services.
Accelerate customer adoption.
Maintain a robust sales pipeline.
Work with partners to extend reach & drive adoption.
A day in the life:
A typical day involves engaging with developers and the Chief Technology Officer (CTO) to discuss strategies for scaling the business. Conversations with founders are a key aspect, focusing on assisting them in achieving their business goals. The team collaborates internally during daily syncs, where ideas are shared, and discussions revolve around driving new opportunities and mutual learning. Additionally, in the EMEA region, there is an emphasis on dedicating a day each month to focus on individual wellbeing.
About the team
Diverse Experiences
We value diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.

transforming the way families navigate lifes most difficult times from the loss of a loved one to other major life transitions. By combining technology with compassionate human care, we bring clarity, comfort, and peace of mind when it matters most.

We partner with leading employers, insurers, and financial institutions to deliver meaningful, human-centric support at scale. Today, supports over 45 million people across North America.
Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entreé Capital. weve raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide.
We're hiring a Senior Product Manager to lead our enterprise product initiatives, deepening our impact, extending our reach, and creating more value for our partners. This is a strategic, cross-functional role at the core of growth. Youll shape how our product delivers value through partnerships, defining solutions that are impactful, scalable, and grounded in real human needs.

Were looking for a product manager with experience in B2B2C environments, someone who can navigate complexity with confidence, build strong roadmaps, and align internal and external teams around a clear product direction. Youll work closely with Engineering, Design, and Partner Success to translate partner needs into outcomes that serve both the business and the families we support.

In this role you will
Own the product lifecycle for our partner-facing experiences- from discovery and alignment to delivery, measurement, and iteration
Define the product vision and roadmap for enterprise partnerships, ensuring alignment with company and partner goals
Lead cross-functional discovery and delivery efforts across Product, Engineering, Design, and Partner Success
Develop scalable approaches to integrating partner programs and evolving how we serve diverse enterprise needs
Build a deep understanding of partner and end-user journeys and use those insights to inform product priorities
Contribute to product best practices and help raise the bar for clarity and execution across teams

We are making the future of Mobility come to life starting today.
At our company, we support the worlds largest vehicle fleet operators and transportation providers in optimizing existing operations and seamlessly launching new, dynamic business models - driving efficient operations and maximizing utilization.
Were looking for a business operations associate to join our business team and lead diverse strategic processes with our partners worldwide.
In your role, you will manage implementation processes and work with our fleet partners to continuously optimize their daily operations. You will be your accounts main point of contact within our company and support them with any technical or product adoption challenges.
With your excellent analytical and project management skills, you will build and maintain long-lasting relationships with customers and a reputation as a dependable and trustworthy advisor for our clients.
excellent analytical and project management skills
Responsibilities:
Manage a portfolio of customers, drive renewals, and identify expansion opportunities.
Lead implementation processes. Execute plans collaboratively with different stakeholders within the company.
Lead your accounts continued growth within the company by building and executing long-term strategic plans.
Extract, summarize, and analyze operational data to provide insights to customers and partners.
Manage client-facing projects end-to-end: collect client requirements, collaborate with product and development teams, and deliver results.

About the Role
We are hiring an experienced Customer Enablement Manager in EMEA In this role, you will be a key technical partner to the sales team, working directly with prospective and new customers to demonstrate our value and ensure successful adoption.
What you will do:
* Work closely with the sales team to deliver technical presentations, product demonstrations, and proof-of-concept trials of the platform.
* Lead customer evaluations, guiding prospects through the technical aspects of integrating us into their mobile app development and deployment workflows.
* Provide onboarding support for new customers, including running training workshops, webinars, and enablement sessions.
* Support and manage customer go-lives, ensuring smooth adoption of our solutions.
* Act as a technical subject matter expert (SME) for CI/CD integrations, MobileBot Defense, SDKProtect, and new features.
* Develop and update customer-facing technical materials, including kickoff, onboarding, and training content.
* Identify and surface customer needs, provide feedback to product management, and remove technical barriers to adoption.
* Build trusted relationships with both technical teams and business stakeholders, including presenting to and engaging with C -level executives.
* Some travel may be required.

We are looking for a Account Executive.
As an Account Executive (AE), you will play a pivotal role in driving revenue growth by acquiring new customers and expanding our existing client base. You will be responsible for managing the entire sales cycle, from prospecting to deal closure. The ideal candidate is a self-motivated, results-oriented individual with a proven track record in B2B sales and a passion for technology-driven solutions.
Key Responsibilities:
Prospect, identify, and qualify leads through various channels, including cold outreach, referrals, networking, and inbound inquiries.
Conduct in-depth needs analysis and discovery meetings to understand prospects needs, challenges, and business objectives.
Collaborate with cross-functional teams, including product, marketing, and customer success, to ensure a seamless customer experience and maximize opportunities.
Manage a robust pipeline of opportunities and accurately forecast sales projections.
Build and maintain strong, long-lasting customer relationships by providing exceptional service and support.
Stay up-to-date with industry trends, competitive landscape, and emerging technologies to effectively position offerings.

Required Customer Retention Account Manager - German Speaker
As a Customer Retention Account Manager you will...
Responsible for the renewal of customer subscriptions in their assigned territory; this includes customer notification of upcoming renewal, discussing changes to their contract, and providing quotes directly to customers
Manage cadence for effective renewal forecasts and projections
Drive the renewals process in collaboration with the Strategic Sales team to preserve and improve customer contracts and relationships
In collaboration with Customer Success, Finance, Legal, Deal Desk, Procurement and Sales teams, own, drive and manage the renewal process, including renewal quotes and renewal opportunities to ensure renewals are processed accurately and on-time
Identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
Actively engage with key decision makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
Accountable for maintaining accurate customer renewal records including licenses, software expiration dates and customer contact information
Communicate effectively with customers and internal stakeholders to provide updates, resolve issues, and gather feedback
Identify accounts at risk and work to develop and execute mitigation plans.