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we are seeking a highly skilled Senior Technical Customer Success Manager and Sales Engineer to join our growing team. This strategic role bridges technical expertise with customer engagement, ensuring that our enterprise customers achieve their business objectives through MazeBolts cutting-edge security products. This is a key role in MazeBolts success. You will serve as both a trusted advisor and technical expert, working directly with customers from onboarding through adoption and long-term success. You will also play a key role in supporting the global sales team by delivering technical presentations, guiding proof-of-concepts, and ensuring smooth evaluations that lead to customer wins and renewals. You will be managing our customers and making sure all get the value they deserve and that the value is delivered through excellent service and account management. This position requires someone with strong cybersecurity and networking knowledge, excellent communication skills, and the ability to thrive in a fast-paced, startup environment.
Duties and Responsibilities:
Customer Success & Account Management
* Serve as the primary point of contact for enterprise customers, including Fortune 500 organizations
* Manage the full customer lifecycle including onboarding, adoption, renewal, and expansion
* Understand customer pain points, compelling events, business goals, and success measures and align MazeBolt solutions to meet those objectives
* Conduct regular touchpoints such as QBRs/EBRs and ongoing strategic reviews to demonstrate value
* Drive product adoption and usage while minimizing churn and ensuring timely renewals
* Act as the customer advocate internally by relaying feedback to product, support, and management teams
* Analyze system usage to recommend additional services, training, or solutions to maximize value
* Lead customers through technical project lifecycles: architecture design (HLD, LLD), installation, configuration, documentation, and validation
* Troubleshoot and resolve complex networking/security issues to ensure resilience, compliance, and performance goals
* Map customer network topologies and translate requirements into product solutions
* Partner closely with Professional Services to deliver seamless implementations
* Educate customers on best practices for using MazeBolts products, ensuring security visibility and remediation success
* Respond to functional and technical elements of RFIs/RFPs Sales Engineering & Pre-Sales Support
* Support the global sales team in pre-sales activities, including technical presentations, product demonstrations, and evaluations
* Gather customer requirements and translate them into solution designs
* Create and manage Proof of Concepts (POCs) to ensure successful outcomes
* Assist customers in preparing infrastructure for product deployment
* Work with account teams to identify upsell and cross-sell opportunities by uncovering additional use cases Reports to: VP Services Office Location: Ramat Gan, Israel

If you are a highly experienced and accomplished sales professional with a passion for the defense industry and a background in selling control systems, we encourage you to apply for the position of Director of Sales. In this role, you will be instrumental in driving our defense sales department to new heights and contributing to the success of our innovative control solutions in the defense world. Join us, and be a pivotal force in shaping the future of our company and making a significant impact in the defense industry
Responsibilities:
End-to-End Sales Expertise: As our Defense Sales Executive, you will be responsible for the entire sales cycle, from prospecting and lead generation to closing deals and post-sales support.
* Your ability to navigate through complex sales processes and build strong relationships with key decision-makers will be crucial in achieving success. Command & Control Systems Sales: Your specialization in C2/C4I systems will be a significant advantage in identifying and capitalizing on new business opportunities within the defense industry. You will collaborate with our product development and engineering teams to present cutting-edge C4I solutions that align with the unique needs of our clients. International Sales Experience: With your extensive sales experience abroad, you will have the opportunity to expand our global reach and establish strong partnerships with international defense organizations. Your understanding of different cultures and markets will be instrumental in adapting our sales strategies to various regions. Technological Background: Your technical knowledge will help instill confidence in our customers and demonstrate the superiority of our products. Business Acumen: Capability to strategize, analyze market trends, and develop business plans that foster growth and profitability. Security Organizations Experience: Having worked in defense organizations, you possess a deep understanding of the defense sector's unique challenges and requirements. This insider knowledge will empower you to tailor our sales approach to meet the specific needs of security-conscious clients. Relationship Building: Building strong relationships with defense clients and key stakeholders will be one of your core strengths. Your ability to listen, understand client needs, and provide tailored solutions will differentiate us in the market and foster long-term partnerships. Travel: This role involves frequent travel to attend industry events, meet with clients, and explore new opportunities globally. Your passion for connecting with people and exploring new cultures will make you a successful ambassador for our company.

We are looking for a sales engineer to join our sales and marketing team, being part of a leading provider of forefront technological products.
What will you do?
As a Sales Engineer, you will leverage your engineering background to connect with potential clients, understand their technical needs, and provide tailored product and systems solutions. Your role will be integral to driving sales growth. This is a unique opportunity to blend your technical acumen with sales skills, all while working in a collaborative and innovative environment.
Key Responsibilities:
Sales : support sales in new opportunities and handling them up to the closing stage.
Technical Consultation: Engage with potential clients to understand their engineering challenges and recommend appropriate software solutions.
Product Demonstrations: Conduct detailed demonstrations of our products, showcasing their capabilities and benefits.
Sales Strategy Development: Collaborate with the sales team to develop and implement effective sales strategies that align with company goals.
Market Analysis: Stay updated on industry trends and competitor products to identify new business opportunities.

In this role, you will manage the technical sales process throughout our sales cycles and across offering, at local and global customers.

This job includes conducting consulting engagements with customers to deliver Data Protection solutions including enterprise backup solutions including protection of physical, virtual and cloud data.

This role includes writing technical papers and documentation, Leading the technical discussion during the presale process, conduct demo, PoCs and more.

Beyond the technical expertise, were looking for a people-oriented person whos a team player, with the first-aid mentality to join our truly special family.

Responsibilities:

Plan, design, and architect data protection solutions for physical, virtual, and cloud enterprise environments
Lead the technical discussion during the presales process and understand customer needs
Create high-level design documents and the scope of work
Identify customer business challenges and address them using technical solutions
Preserve technical skills to the level of being self-sufficient for conducting product demonstrations
Understanding our vision and priorities as a company
Being enabled on products and offerings
Grow adoption of our solutions among our customers and partners
Respond to technical objections and create competitive differentiation
Manage your customers together with the account managers and act as the technical trusted team while leveraging subject matter experts required during the sales process

we are looking for highly skilled and experienced Sales Engineer - virtualization specialist to join our team.

In this role, you will play a pivotal part in crafting innovative solutions for our clients, showcasing cutting-edge virtualization technologies, and driving the adoption of true private cloud environments.

Design and deliver tailored virtualization solutions for customers, addressing their unique business needs.
Present and demonstrate innovative virtualization technologies and solutions to customers, highlighting their technological value and business impact.
Conduct technical demonstrations (demos) to illustrate the capabilities and benefits of our offerings.
Act as a technology evangelist, promoting advancements in private cloud solutions, and cloud-native technologies.
Bridge traditional virtualization environments with public cloud technologies, including Kubernetes.
Collaborate with cross-functional teams to ensure seamless integration of solutions and customer satisfaction.

Required Senior Domain Consultant
Your Career:
You will join a new and exciting business unit with us positioning the industrys first combined Enterprise Browser and comprehensive SASE security platform, with the industrys broadest security and compliance coverage for applications used by your hybrid workforce, regardless of whether they are at home, on the go, or in the office.
You will work with sales partners to establish relationships with customers with the goal of helping them detect and prevent advanced cyber attacks and breaches by advising them on the immense value of our Enterprise Browser. Our systems engineers have a deep technical understanding of cybersecurity products, integrations, and critical cyber threats facing our potential customers environments.
We need these technical guides to work with our sales teams, providing training and technical support. You build trust with our clients and teams, establish strong rapport as a trusted advisor, and build an environment where our clients feel (and are) secure. Additionally, you'll be called upon to offer feedback to our product management team on new feature requests and product improvements based on what you learn from your customer base.
Your Impact
Establish yourself as a trusted advisor to prospects and customers working with Sales Specialists and the local partners
Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
Architect and propose validated solutions which address the identified problems in each individual environment
Delivering presentations/demonstrations to prospective and current clients, PoC (Proof of Concept), RFP/RFI response
Ensure ongoing customer satisfaction, support, and adoption
Continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)
Understand and effectively differentiate us against the main competitors
Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved.

We are looking for a hands‑on Solutions Architect who bridges DevOps engineering and software development. You will own technical deployments, lead customer proof‑of‑concepts (PoCs), and build rapid integrations that showcase the power of our data‑security platformall while acting as the trusted technical face for our US customers.Key Responsibilities
Responsibilities:
Deployment Leadership Design and execute customer deployments: networking, IAM/Entra ID, databases, CIFS/NFS/SMB shares, and multi‑cloud micro‑services using Terraform & CloudFormation.
Customer‑Facing PoCs Lead PoC projects end‑to‑end: scope requirements, manage calls, set expectations, and ensure technical success.
Rapid Integrations & Automation Write Python scripts and REST‑API workflows to deliver one‑off remediation or integration solutions that wow customers (non‑productized).
Technical Troubleshooting Run backend queries, scripts, and toolkit diagnostics to resolve issues quickly when things dont work as expected.
Documentation & Enablement Create and maintain deployment guides, runbooks, and knowledge‑base articles; continuously improve internal toolkits alongside R&D.
Feature‑Request Project Management Triage and shepherd customer feature requests with the Director of Sales Engineering; hand off to Product when roadmap inclusion is needed.

The Sales team is looking for an experienced Solutions Architect to join our team in Ra'anana, Israel. In this role, you'll work with the existing Solutions Architecture team to help discover and analyze customers' business and technical needs. You will also collaborate with the Sales and Technical Delivery teams to help them invest wisely in the best solutions from across the portfolio. As a Solutions Architect, you will have the opportunity to develop excellent communication and people skills, as you'll be a crucial part of the first in-depth experience our customers have with us. We'll also need you to have a balance of technical expertise, passion for open source, and a thorough understanding of business processes and IT problems faced at the enterprise level.
This is a great opportunity to develop a career in pre-sales. Wed love to hear from you!
What you will do:
Manage strategic customers as primary technical reference
Provide pre-sales technical support for the development and implementation of complex products and solutions
Use your extensive product knowledge and technical expertise to prepare detailed product specifications, deliver presentations, and demonstrate products to sales staff and customers
Contribute to RFI and RFP opportunities
Communicate value, progress, and status of sales opportunities to all stakeholders; share knowledge and findings to allow team members to learn from your successes and mistakes.

Join the force behind one of the world's leading cybersecurity portfolios.
At our company, we dont just protect digital infrastructure, we empower our people to understand, position, and apply our technologies with clarity and confidence. Thats where you come in.
Were looking for a Cybersecurity Technical Sales Trainer who lives at the intersection of cybersecurity, networking, product knowledge, and learning impact. If you have a passion for making complex concepts accessible and you're excited by the chance to shape how our internal sales engineers and partners engage with our solutions, this is the role for you.
Key Responsibilities
Design, build, and maintain hands-on technical learning content (eLearning, labs, sessions, guides) across our companys portfolio.
Translate technical capabilities into digestible learning experiences that connect the dots between product, sales enablement, and real-world application.
Collaborate closely with experts across Training, R&D, Sales, and Product management to keep content accurate, fresh, and impactful.
Deliver virtual and in-person product training to internal technical sales teams and partners globally.
Take part in shaping our training strategy with a focus on relevance, clarity, and excellence.