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The solution engineer is a highly technical, core member of the sales and customer success organization, aligning our cutting-edge observability and agentic AI technologies with our enterprise customers' architectures. We are customer-obsessed, highly technical, and foster a team culture that is entrepreneurial, professional, and fun. In this role, you will act as a trusted technical advisor, owning the long-term architectural relationship and deep-tech integrations for our top-tier enterprise logos.

Location: Hybrid (3 days from the office)

Workweek: Monday-Friday

Responsibilities
Architectural Ownership: Manage all technical touchpoints for strategic customers, driving deep-tech onboarding, advanced enablement, architectural workshops, and complex issue resolution.

Value Optimization: Analyze customer data pipelines and infrastructures to develop and execute technical strategies that maximize observability value and ROI.

Technical Stakeholder Management: Build deep technical peer relationships with DevOps, SRE, and Engineering leaders, diagnosing complex infrastructure challenges and designing production-ready solutions.

POCs & Technical Expansion: Execute rigorous Proofs of Concepts (POCs) and architect complex expansions. Identify technical opportunities for upselling or cross-selling advanced agentic AI and observability modules to drive incremental revenue growth.

Advanced Deployment: Ensure a frictionless, deeply integrated onboarding process for enterprise customers, managing complex log/metric/trace routing and agentic AI deployments.

Adoption Analytics: Monitor deep-tech adoption patterns and infrastructure usage, proactively debugging systemic bottlenecks, scaling friction, or implementation barriers.
What Your Day-to-Day Will Look Like
Manage customer technology interactions: tech value proposition, POCs, onboarding, integration, enablement, implementation assistance, and AI use case adoption.

Automating Integration Workflows: Design and implement automated, scalable onboarding pipelines and configuration workflows to guide enterprise environments through seamless setup.

Proactive Architecture Reviews: Conduct deep-dive engineering check-ins around critical milestones (e.g., post-onboarding, scaling peaks, or architecture reviews) to ensure optimal system performance.

Telemetry & Infrastructure Audits: Analyze customer data volume, telemetry pipeline health, and behavioral patterns to catch underperforming configurations or indexing issues before they impact the customer.

Feedback Integration: Gather technical feedback, feature gaps, and product limitations from engineering stakeholders to advocate for and collaborate with internal product and R&D teams.

Technical Upsell Engineering: Analyze data ingestion and infrastructure usage to engineer custom product/feature recommendations tailored to the customer's specific technical scale with a focus on agentic workflows.

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.
Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.
We are looking to speak to candidates who are based in Tel Aviv for our hybrid working model.
What you do:
In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging our
Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for us, while clearly communicating its business value to the relevant stakeholders
Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
Innovation and Improvement: Continuously seek opportunities to innovate and improve our solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
Personal Training and Development: Engage in ongoing training and professional development to stay abreast of our product suite as well as industry trends.

We are looking for a Sr. Director Presales to lead and scale our global presales activities, acting as a strategic partner to the Sales organization and a key driver of revenue growth. This is a high-impact leadership role for an experienced professional who combines deep technical expertise, strong business acumen, and exceptional stakeholder management skills.
As a Sr. Director Presales, you will build and lead a high-performing team, shape solution strategy, and play a critical role in winning complex deals by aligning customer needs with our innovative solutions.
As an employee you will:
Lead, mentor, and scale a high-performing Presales team, fostering a culture of excellence, accountability, and continuous development.
Act as a strategic partner to the GM Sales, supporting go-to-market strategy and driving revenue growth across key markets.
Own the end-to-end presales engagement in complex sales cycles, ensuring strong technical positioning and differentiation of our solutions.
Drive customer-centric solution design by deeply understanding customer challenges and translating them into compelling value propositions.
Lead and support high-stakes customer engagements, including executive presentations, demos, and proof of concepts (POCs).
Collaborate cross-functionally with Product, R&D, Marketing, and Delivery teams to align offerings with market needs and customer feedback.
Shape and standardize presales methodologies, tools, and best practices to improve efficiency, scalability, and win rates.
Provide market insights and competitive intelligence to influence product strategy and positioning.
Play a key role in strategic deals, supporting negotiations and ensuring technical and business alignment with customer requirements.

Required Sales - Pre Sales Engineer
Hybrid
Todays world is crime-riddled. Criminals are everywhere, invisible, virtual, and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough
Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too.
For nearly 30 years, the incredible minds around the world have worked closely together and put their expertise to work, to keep up with constantly evolving technological and criminal trends and help make the world a safer place with leading investigative analytics software solutions.
We are defined by our dedication to doing good and this translates to business success, meaningful work friendships, a can-do attitude, and deep curiosity.
As an employee you will:
Lead complex pre-sales engagements from opportunity qualification through project award.
Design innovative solutions leveraging our intelligence analytics, SIGINT, cyber, AI, telecommunications, big data, and cloud portfolio.
Build trusted relationships with customer technical and executive stakeholders.
Lead cross-functional teams across Sales, Product Management, R&D, Project Management, and Finance.
Drive high-quality proposals, RFP/RFI responses, technical presentations, and business cases.
Present and influence decision-makers at both technical and executive levels.
Continuously expand your expertise and contribute knowledge back to the organization.

Required Pre-Sales Engineer
Todays world is crime-riddled. Criminals are everywhere, invisible, virtual, and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough
Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too.
For nearly 30 years, the incredible minds around the world have worked closely together and put their expertise to work, to keep up with constantly evolving technological and criminal trends and help make the world a safer place with leading investigative analytics software solutions.
We are defined by our dedication to doing good and this translates to business success, meaningful work friendships, a can-do attitude, and deep curiosity.
As an employee you will:
Own and lead end‑to‑end technical presales activities for Nexyte across assigned accounts and territories
Act as the primary technical and solution advisor for customers throughout the sales cycle
Lead customer engagements including solution workshops, product demonstrations, executive‑level presentations, and Proof of Concept initiatives
Drive RFI and RFP responses, including requirements analysis, solution design, sizing, and contribution to commercial strategy
Partner with Account Managers, Product, R&D, and Delivery teams to shape solution strategy, support sales execution, and feed field insights back into the product and GTM strategy.

we are looking for a Senior Solutions Architect.
In this position, you will be a key member in the pre-sales process, working directly with global startup customers and cross-functioning with account managers to develop AWS solutions for the customers.
📍 Work location: hybrid from Tel-Aviv.
Key Responsibilities:
Meet with customers, understand their business challenges, and design AWS solutions that address them, covering architecture, cost-efficiency, scalability, and security through Statements of Work (SOW)
Analyze existing customer AWS architectures and propose improvement roadmaps
Collaborate cross-team with different departments to ensure solutions are designed according to AWS best practices
Build thought leadership in the cloud community by contributing to blogs, workshops, webinars, conferences, and more, representing Automat-it as a trusted voice in the ecosystem
Travel both locally (to meet with customers, partners, and attend local events) and abroad (at least once a quarter)