לוח משרות דרושים משפטים, לחיפוש זה נמצאו 579 משרות

As a Customer Service Legal Support Advisor - Hebrew, you will be at the forefront of protecting our brand reputation and resolving complex legal issues that impact our travelers and partners. Operating from our Tel Aviv office, you will investigate high-risk claims, represent the company in small-claims court, collaborate closely with internal and external stakeholders, and use your expertise to deliver equitable, 'win-win' solutions. In this dynamic role, you will analyze trends and proactively manage cases to ensure we uphold our commitment to an exceptional customer experience. If you are a pragmatic problem solver with a passion for customer advocacy and compliance, we want you on our team.

Key Job Responsibilities and Duties

Represent us in person during small-claims court proceedings in Israel.

Ensure timely and professional case management of high-risk or complex claims and complaints arising from travelers or partners to prevent negative brand and financial impacts.

Build and maintain strong stakeholder relationships by liaising with third parties (e.g., consumer unions, lawyers, and attorney general offices) acting on behalf of the customer.

Work collaboratively with internal departments to conduct diligent investigations, obtain relevant information, and escalate issues when necessary.

Take appropriate actions regarding fines, sanctions, invoice handling, and creating payments in line with procurement standards.

Provide accurate, valid, and complete information while ensuring communications adhere strictly to privacy regulations.

Serve as a subject matter expert, handling cases that deviate from standard procedures and analyzing data to identify trends that improve the overall customer experience.

we are looking for a Legal Counsel
What will you be doing?

Handling legal aspects of commercial transactions, including licensing, distribution, cooperation, affiliation, and others (drafting, reviewing, and negotiating a broad range of agreements).
Overseeing corporate compliance in multiple jurisdictions in the group, and supporting day-to-day corporate governance and company secretarial matters.
Interact and work with the group's departments (sales, purchasing, Human Resources, R&D, operations and finance) on diverse legal issues in different jurisdictions.
Collaborate with, advise, and support cross-functional internal and external teams on a wide variety of legal matters relating to the companys day-to-day operations, including compliance and corporate governance in multiple jurisdictions.
Advising on day-to-day employment matters (employment agreements/social benefits) in various jurisdictions.
Partnering with various corporate teams, including supply, global finance, tax, M&A, operations, support, and business functions to implement various international corporate subsidiary projects.
Engaging with external legal counsels.