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You are a highly motivated IT Support Technician with strong learning agility and a genuine desire to grow in the IT field to join our global IT team.
You will serve as the first point of contact for IT support in our Haifa office while also supporting remote employees across the US, Europe, and India. This is a hands-on position focused on user support, troubleshooting, hardware logistics, and ensuring seamless day-to-day IT operations.
You will report directly to the IT Team Lead and gain exposure to modern SaaS environments, global IT operations, and enterprise support practices while building a strong technical foundation.
A Day in Your Life:
User Support & Troubleshooting- Provide first-line technical support for employees in the Haifa office and globally. Troubleshoot issues across Windows, macOS, and Linux environments, as well as common business applications and SaaS tools.
Onboarding & Offboarding- Manage the full IT lifecycle for employees, including account provisioning, hardware setup for new hires, and secure offboarding with access revocation and asset collection.
SaaS Administration Support- Assist in managing and provisioning access to core platforms such as Google Workspace, Slack, Zoom, and Monday.com.
IT Asset Management- Oversee IT inventory at the Haifa site, including receiving equipment from vendors, preparing laptops and workstations, and ensuring employees are fully equipped for success.
Office & Infrastructure Support- Support daily IT operations in the office, including workstation setup, Wi-Fi and network troubleshooting, and basic audio/visual (A/V) support for meeting rooms.
Global Remote Support- Provide responsive remote IT support to employees across multiple regions using remote support tools, ensuring a smooth and reliable experience for distributed teams.
On-Site Presence- This role is 100% on-site in our Haifa office, with occasional travel to our Ramat Gan hub (near Savidor Central station) as needed.

We are looking for an experienced Senior Technical Services Engineer to join our dynamic team based in Israel. You will play a critical role in ensuring the smooth operation of our technical infrastructure and product flows. Your responsibilities will include providing tier 3 technical support for escalated issues, taking charge of building monitors, maintaining continuous vigilance over the production environment, and taking the lead in coordinating incident response efforts across different departments.
A day in the life and how youll make an impact:
Lead cross-functional efforts to identify, analyze, and address intricate technical challenges, fostering seamless collaboration between various support teams and engineering units. Additionally, assume responsibility for addressing complex support tickets and ensuring adherence to stringent SLAs, all while maintaining a commitment to meeting service level objectives.
Lead cross-functional efforts to tackle complex technical challenges, ensure smooth collaboration between support and engineering teams, handle complex support tickets, and meet SLAs.
Continuously monitor diverse processes across our systems, proactively identifying potential issues before they escalate. Additionally, engage in thorough research of issues arising from these monitoring activities and collaborate closely with the R&D team to develop effective resolutions. Simultaneously, contribute to ongoing improvements to our monitoring systems to elevate their efficacy and reliability.
Monitor system processes to spot potential issues early, research problems, collaborate with R&D for solutions, and enhance our monitoring systems.
Take an active role in incident management efforts while also contributing to continuous improvements in R&D processes. Diligently track key metrics and maintain proactive oversight to ensure sustained optimization.
Develop monitoring tools and drive process improvement initiatives to ensure smooth system operations and enhanced operational efficiency.

we are looking for a talented Developer Support Engineer (suitable for a Student Position) to join our team to help us support our growing global customer-base.
we turn logistics from a bottleneck into a strategic advantage. Our unified platform transforms fragmented operations into seamless, scalable execution empowering businesses to meet demand with speed and precision.
RESPONSIBILITIES:
Investigate & Resolve technical issues escalated from support agents.
Identify the root cause for issues.
Analyze system logs and dashboards to streamline troubleshooting.
Develop scripts for debugging and automating.
Reproduce customer scenarios for resolving relevant bugs/features.
Maintain and improve a knowledge base of known issues and solutions.
The position includes liaising with CS, QA, Delivery and Sales teams.

We are looking for an experienced SRE Engineer to drive the reliability, observability, and automation practices across our private cloud infrastructure and operations. In this role, you will be in a team of site reliability engineers, own the engineering roadmap for monitoring and automation, and act as a key liaison between development, operations, and platform teams. You bring at least 4+ years of hands-on people management experience and a deep technical background in SRE or DevOps disciplines.

What will you do?

Automation & Infrastructure
- Design, develop, and maintain automation tools to support infrastructure and operations teams at scale.
- Manage pipelines and infrastructure workflows using Jenkins, Ansible, Python, and Bash.
- Drive the adoption of infrastructure-as-code practices across the organization.
- Collaborate with system engineers to improve scalability, performance, and fault tolerance of critical systems.

Monitoring & Observability
- Build and extend monitoring and alerting systems using Grafana, the ELK (Elastic) stack, Zabbix, and custom scripts.
- Implement and enforce observability best practices to ensure full visibility into systems, applications, and infrastructure.
- Define and track SLIs, SLOs, and error budgets across key services.
- Partner with development teams to embed observability earlier in the software development lifecycle.

Database & Platform Support
- Support monitoring and infrastructure integration for databases including MongoDB and PostgreSQL.
- Maintain documentation and champion knowledge sharing around automation, monitoring, and reliability practices.

We are a global provider of cybersecurity protection solutions for networks and applications, servicing customers around the globe. Cloud Services is the fastest growing business, and we are looking to take our service to the next level in our key markets.

What will you do?

The network expert team is part of the customer services group, as a network expert you will act as an escalation point for NOC, customers, and onboarding team for technical network issues.

Assist in incident response and support customers during network events and attacks.

Work with network architects, engineering, and R&D on infrastructure improvements.

Actively monitor, react, and troubleshoot system events and alerts.

Investigate and resolve network related issues.

The position requires on-call duties.

We are seeking a dynamic and experienced VCF 9 Private Cloud Automation Engineer to join our innovative team. In this role, you will design and implement VMware Cloud Foundation 9 automation solutions across infrastructure provisioning, day-2 operations, and lifecycle management, using modern private cloud technologies, orchestration frameworks, and scripting tools.
If you are a forward-thinking professional with proven experience in automation development, technical support, patching and upgrades, and a passion for innovation, join us in advancing private cloud automation through VCF 9 using JavaScript, Python, APIs, infrastructure-as-code, and workflow orchestration.
Responsibilities:
Design and develop automation solutions for VMware Cloud Foundation (VCF) 9, including provisioning, configuration, lifecycle operations, and day-2 management
Build and maintain automation workflows, integrations, and orchestration logic using JavaScript, Python, Bash, or PowerShell
Implement private cloud automation solutions aligned with VCF 9 architecture, customer requirements, and project scope
Develop and maintain Infrastructure as Code (IaC) solutions using Terraform, Ansible, and API-driven automation tools
Integrate CI/CD pipelines, containers, and modern automation frameworks while following best practices for scalability and reliability
Analyze business and technical requirements to design scalable automation solutions, support POCs, and produce relevant design and operational documentation

We are seeking a VMware VCF Engineer to join our team and lead the implementation, management, and optimization of VMware Cloud Foundation (VCF) environments for our clients.
The Senior Private Cloud Engineer will be responsible for deploying and maintaining Virtualized Environments such as VMware Cloud Foundation environments, Nutanix, VXRail.
This role requires expertise in VCF, NSX-T, and vSAN, along with the ability to integrate and optimize multi-cloud infrastructures. You will collaborate with teams to implement scalable solutions and support hybrid cloud strategies.
Responsibilities:
Implement and deploy VMware Cloud Foundation (VCF) environments, including vSphere, NSX-T, and vSAN components
Implement, and manage multi-cloud integrations using VCF
Conduct migrations, upgrades, and optimization of VCF platforms for performance and reliability
Collaborate with infrastructure, networking, and DevOps teams to ensure seamless integration of the solutions
Keep up to date with virtualization solutions using documentation and LAB tests and maintain required certifications
Work closely with other team members and solutions architects to provide the right solution to our customers
Configure and troubleshoot networking within NSX-T to support scalable, software-defined networks
Perform capacity planning, monitoring, and health assessments
Provide advanced support for troubleshooting and resolving issues
Stay updated on VMwares latest offerings, including enhancements to VCF and related technologies

We are looking for a Storage Solution Architect to join our team.
This is a unique opportunity for a Delivery or Professional Services Engineer who has mastered the world of implementation and support and is now looking to make a transition into the Architectural/Presale world.
In this role, you will manage the technical sales process throughout our sales cycles and across offering, for local and global customers.
The role includes conducting consulting engagements with customers to deliver modern storage solutions for NAS, S3, Data, and AI areas, writing technical papers and documentation, leading the technical discussion during the presale process, conducting demos, PoCs, and more.
We are looking for someone with a growth mentality, a team player who really understands the engine under the hood, and is eager to expand into Cloud, Kubernetes, and AI environments.
Responsibilities:
Design and architect storage solutions across physical, virtual, and cloud environments
Lead technical discussions during the presales process and assess customer needs
Develop high-level design (HLD) documents and define the scope of work
Align technical solutions with customer business challenges
Maintain strong technical expertise to deliver product demonstrations
Understand our vision and priorities as a company
Grow the adoption of our solutions among our customers and partners
Address technical objections and position competitive differentiation
Manage your customers together with the account managers and act as a trusted technical advisor while leveraging subject matter experts required during the sales process

We are looking for an experienced SRE Team Lead to drive the reliability, observability, and automation practices across our private cloud infrastructure and operations. In this role, you will lead a team of site reliability engineers, own the engineering roadmap for monitoring and automation, and act as a key liaison between development, operations, and platform teams. You bring at least 3-4 years of hands-on people management experience and a deep technical background in SRE or DevOps disciplines.



What will you do?

Leadership & Team Management

Lead, mentor, and grow a team of SREs, providing technical direction, career development guidance, and day-to-day management.

Own the team roadmap for reliability, observability, and automation initiatives - prioritizing work, removing blockers, and driving delivery.

Conduct regular 1:1s, performance reviews, and hiring processes to build and sustain a high-performing team.

Foster a culture of operational excellence, blameless post-mortems, and continuous improvement.

Act as an escalation point for complex incidents and reliability issues, leading post-incident reviews and ensuring follow-through on action items.


Automation & Infrastructure

Design, develop, and maintain automation tools to support infrastructure and operations teams at scale.

Manage pipelines and infrastructure workflows using Jenkins, Ansible, Python, and Bash.

Drive the adoption of infrastructure-as-code practices across the organization.

Collaborate with system engineers to improve scalability, performance, and fault tolerance of critical systems.


Monitoring & Observability

Build and extend monitoring and alerting systems using Grafana, the ELK (Elastic) stack, Zabbix, and custom scripts.

Implement and enforce observability best practices to ensure full visibility into systems, applications, and infrastructure.

Define and track SLIs, SLOs, and error budgets across key services.

Partner with development teams to embed observability earlier in the software development lifecycle.


Database & Platform Support

Support monitoring and infrastructure integration for databases including MongoDB and PostgreSQL.

Maintain documentation and champion knowledge sharing around automation, monitoring, and reliability practices.

We are looking for an experienced Technical Lead to join our DevOps team and serve as a key technical authority across customer engagements and internal initiatives. This role combines hands-on engineering, technical leadership, and architectural thinking, with a strong focus on delivering scalable, secure, and high-quality cloud solutions.
You will act as a trusted partner to the Team Lead, driving technical direction, solving complex challenges, and helping the team adopt modern technologies and best practices.
Responsibilities:
Act as the primary technical authority for complex challenges and architectural decisions, owning the technical direction across customer engagements and internal projects
Take strong ownership of technical outcomes and drive end-to-end implementation of cloud solutions, from design to production readiness
Define and enforce best practices, standards, and validation processes, leading technical reviews and knowledge sharing across the team
Mentor engineers and support their technical growth and skill development
Support pre-sales activities including demos, scoping, and POCs, and review SOWs with technical validation, recommendations, and LOE estimates
Drive adoption of new technologies, in collaboration with the CTO office
Contribute to and prioritize technical backlog items and internal assets, including reusable code and documentation
Balance hands-on execution with mentorship and continuous innovation

We are seeking a VMware VCF Tech Lead to join our team and lead the implementation, management, and optimization of VMware Cloud Foundation (VCF) environments for our clients.
The VMware VCF Tech Lead will be responsible for designing, deploying, and maintaining VMware Cloud Foundation environments.
This role requires expertise in VCF, NSX-T, vSAN, and Aria Suite components along with the ability to integrate and optimize multi-cloud infrastructures. You will collaborate with teams to implement scalable solutions and support hybrid cloud strategies.
Responsibilities:
Design and deploy VMware Cloud Foundation (VCF) environments, including vSphere, NSX-T, vSAN, and Aria Suite components components
Plan, implement, and manage multi-cloud integrations using VCF
Lead migrations, upgrades, and optimization of VCF platforms for performance and reliability
Collaborate with infrastructure, networking, and DevOps teams to ensure seamless integration of VCF solutions
Configure and troubleshoot networking within NSX-T to support scalable, software-defined networks
Develop and maintain operational procedures and best practices for VCF environments
Perform capacity planning, monitoring, and health assessments for VCF platforms
Provide advanced support for troubleshooting and resolving issues in VCF environments
Stay updated on VMwares latest offerings, including enhancements to VCF and related technologies
Mentor engineers and share knowledge of best practices in VMware cloud solutions

DRS RADA is a global leader in advanced radar solutions for active military protection, counter-drone applications, critical infrastructure protection, and border surveillance. We are seeking a highly motivated and skilled Technical Manager to join our growing team. In this role, you will serve as a key technical leader, working closely with customers and internal teams to shape, develop, and deliver innovative solutions that address complex operational needs. This is an exciting opportunity for a professional who enjoys combining technical depth, customer engagement, and strategic impact in a dynamic defense environment. Key Responsibilities
* Engage with prospective and existing customers to understand operational needs and technical requirements.
* Translate customer needs into tailored, practical, and effective solution concepts.
* Lead technical pre-sales activities, including preparation of proposals, customer responses, and product demonstrations.
* Support the Business Development team with technical guidance, insights, and recommendations.
* Identify, assess, and manage technical risks and opportunities across projects.
* Conduct market and competitor analysis to support strategic positioning and future capability development.
* Define requirements for new products and enhancements to existing products in collaboration with engineering and development teams.
* Lead system integration and deployment activities, including installation, user acceptance testing, and evaluation.
* Maintain technical documentation, including specifications, design documents, interface documents, manuals, and training materials.
* Work closely with Program Managers and cross-functional teams to support efficient execution throughout the project lifecycle