We are looking for an Account Manager Team Lead to drive Automat-its growth across the Israeli market, with a strong emphasis on expanding existing customer relationships while identifying new opportunities within the current client base. In this role, you will lead and mentor the Israeli Account Management team, owning both their performance and professional development. You will manage a portfolio of key accounts with a personal revenue target, while also being responsible for the teams overall retention, expansion, and customer success metrics.
Work location: hybrid from Tel Aviv.
If you are interested in this opportunity, please submit your CV in English.
Key Responsibilities
Lead and mentor a team of Account Managers - setting clear performance expectations, running regular 1:1s, and supporting individual development plans.
Define and drive the team's sales strategy, including territory planning, pipeline management, and playbook development.
Identify skill gaps and build structured programs to scale team capabilities - through coaching, training, and knowledge sharing.
Set team targets and track performance against KPIs, stepping in with hands-on support where needed.
Foster a high-performance culture built on accountability, collaboration, and continuous improvement.
Partner with Sales leadership to shape go-to-market approaches and feed field insights back into strategy.
Recruit, onboard, and ramp new team members, ensuring they're set up for success from day one.
Identify cost optimization, upsell, cross-sell, and renewal opportunities, and the need for a Dedicated DevOps or FinOps service.
Oversee a portfolio of assigned customers, develop new business from existing clients, and meet sales goals.
Onboard new customers and guide them through onboarding, ensuring a smooth transition to our product or service. Provide training and resources to help them get started effectively.
Act as the primary point of contact for assigned customer accounts. Develop a deep understanding of their business needs and objectives and proactively engage with them to understand their evolving needs, challenges, and goals.
Gather customers feedback on their experiences and needs. Relay this feedback to internal teams for continuous improvement.
Encourage satisfied customers to become advocates by participating in case studies, testimonials, or referrals.
Maintain and develop strategic vendor relations with AWS.
Regularly attend business events and conferences to promote and educate prospective clients on the benefits of Automat-it.
Requirements: 5+ years of experience in Customer Success, Customer Engineering, or Account Management roles in a B2B SaaS company (prior team lead, manager, or mentoring experience).
2+ years of experience in sales of complex public cloud, like AWS/GCP/Azure.
A proven, successful track record of generating revenue and closing business.
Experience working with or at startups/ISV companies.
In-depth experience with selling and supporting AWS services.
Demonstrated ability to engage and influence C-level executives.
Excellent written and verbal communication skills in English and Hebrew.
Excellent presentation and organizational skills.
Ability to work in a fast-paced environment.
Working experience with Salesforce or Hubspot - advantage.
AWS cloud certificated - advantage.
Knowledge or experience in FinOps - an advantage.
This position is open to all candidates.