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The System team defines and develops cutting-edge 5G technology. In this role, you will lead the system team responsible for defining our next-generation modem products and developing modem algorithms, working at the intersection of research, system design, and implementation.

Responsibilities

Lead a team of senior system and algorithm engineers responsible for developing innovative 5G modems.

Partner closely with VLSI and SW teams implementing the modem HW and SW and align on system definitions with implementation constraints.

Develop and maintain deep expertise in cellular standards and their implications for modem design.

Lead system and algorithmic research, balancing trade-offs between DSP/SW/HW implementations, performance, implementation cost, real-time constraints, and time-to-market.

Own system definitions, requirements, and implementation from initial research through simulation to official release, including MATLAB/C/C++/SystemC modeling and specification documentation.

Mentor and grow team members, fostering technical excellence and professional development.

we are looking for a Runtime Sensor Developer | eBPF Expert.
In this role, youll write low-level code that hooks deep into runtimes and OS internals (via eBPF) to capture runtime data with near-zero overhead. Basically, youre creating the eyes and ears inside applications, so we can detect intrusions as they happen.
Youll be pushing the envelope of what eBPF and kernel tech can do: tracing syscalls, monitoring network flows, and intercepting anything attackers might exploit. Your work will help determine exploitability and flag compromises instantly - even for zero-day attacks that nobody has seen before.
This is a high-impact, experimental role: part engineer, part hacker - optimizing for performance and reliability while youre bending the rules of the OS. If you love digging into assembly, performance tuning, and building tools that peer into the guts of running software, come join us. Youll have the freedom to innovate at the lowest levels of the stack (and we promise, no boring corporate kernel modules here - only the fun stuff!).

In this role, you will be responsible for designing, building, and implementing robust, secure, and highly scalable cloud architectures. You will work closely with clients to understand their business and technical needs, formulate cloud strategies, and lead complex cloud migration and modernization projects. Your expertise will enable our customers to leverage the full potential of the cloud to drive innovation and business growth.

Key Responsibilities:
Collaborate with clients to gather requirements, define their cloud strategy, and understand their business challenges.
Design and architect scalable, highly available, and secure cloud-native environments and enterprise-grade infrastructure.
Lead cloud migration initiatives, including re-hosting, re-platforming, and refactoring applications for the cloud.
Conduct Well-Architected reviews to ensure existing cloud environments are optimized for security, reliability, performance, and cost-efficiency (FinOps).
Design and implement Infrastructure as Code (IaC) to automate the provisioning and management of cloud resources using Terraform.
Provide technical leadership and guidance on cloud security best practices, networking, and identity and access management (IAM).
Stay up-to-date with the latest cloud trends, emerging technologies, and new services offered by major cloud providers.

As the Cloud Solutions Team Leader (GCP / AWS) at WideOps, you will hold a senior, high-trust leadership position at the heart of our technical organization. Reporting directly to the CTO and working with him as a close strategic partner, you will lead our team of cloud architects and DevOps engineers, own the quality and consistency of our technical delivery, and serve as the senior technical authority for our most strategic clients and engagements.

This is a player-coach role that blends people leadership, high-level architectural design, and hands-on engineering. You will lead discovery calls with potential and existing customers, assess complex system requirements, identify emerging opportunities in the Generative AI (GenAI) space, and actively participate in practical engineering efforts alongside our delivery teams - while also representing WideOps technical leadership across the company and in the field whenever needed.

We are seeking an expert architect and proven team leader with deep, hands-on expertise in Google Cloud Platform (GCP) and/or Amazon Web Services (AWS), who is ready to take broad ownership and grow with the company.

Tech is at the center of everything we do and we're looking for people who are builders at their core. From developers to visionaries and everything in between, we want minds who aren't just interested in putting the pieces together but who can find new ways to innovate. Solid communication, creative problem solving and business understanding are all prerequisites. So, if you're tech savvy, inquisitive, and ready to take the road less traveled, the Technology team might be right for you. We're looking for a Senior DevOps Engineer with a strong security orientation to join our DevOps team. our platform runs at significant scale, and our DevOps team sits at the core of keeping it fast, reliable, and secure. As we grow, so does the scope of what we own - we need an engineer who can step in as a strong pillar of our production ecosystem. This is a hands-on role for someone who takes security seriously, moves fast, and knows how to get things done in a complex, high-scale environment. Our Technology Stack: AWS, GCP, CLoudFlare,Kubernetes, Terragrunt, Ansible, Jenkins, ArgoCD, Argo Workflows, Kong & Nginx, HashiCorp Vault, Kafka, RabbitMQ, Mongodb, Aurora Postgresql & Mysql, Prometheus, Grafana, VictoriaMetrics Programming languages: Python, NodeJS, Go, Kotlin


What am I going to do?:

* Full Ownership: Drive infrastructure initiatives through their entire lifecycle, taking accountability from initial design to delivery and long-term operations.
* Kubernetes Orchestration: Architect, implement, and maintain production-grade Kubernetes clusters, ensuring they remain scalable and resilient under high-scale demand.
* Cloud Architecture: Design and manage robust AWS environments, including VPC, IAM, and EKS, to support a highly available platform architecture.
* Infrastructure as Code: Utilize Terraform to build and evolve our environment, applying configuration management principles to all IaC workflows.
* CI/CD Excellence: Support and improve our deployment pipelines using Jenkins and GitHub Actions to maintain a fast development velocity.
* Observability: Implement comprehensive monitoring solutions with Prometheus and Grafana to ensure deep visibility into platform health.
* Operational Resilience: Join the DevOps on-call rotation, taking responsibility for mitigating production issues and maintaining site reliability.
* Tooling & Innovation: Continuously evaluate and adopt tools - security and otherwise - that raise the bar on engineering efficiency and security posture.
Equal opportunities:
We're not about checklists. If you don't meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to excel at it, we want to hear from you. We prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. We are proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, we will provide accommodation to individuals with disabilities or a special need.

We're looking for a DevOps Engineer to join our growing Infrastructure team.
You'll work alongside our DevOps team to design, scale, and optimize the cloud infrastructure powering our company's AI-driven platform. As our product and engineering organization continue to grow rapidly, you'll play a key role in improving reliability, automation, scalability, and developer productivity.
This is a highly hands-on role with significant ownership. You'll collaborate closely with R&D, AI, and Security teams to build reliable infrastructure, streamline development workflows, and help shape the future of our engineering platform.
Responsibilities
Design, build, and maintain scalable cloud infrastructure.
Develop and improve CI/CD pipelines and deployment processes.
Manage and optimize Kubernetes clusters and containerized environments.
Automate infrastructure using Infrastructure as Code (Terraform or similar).
Improve monitoring, observability, and system reliability.
Support production environments and troubleshoot infrastructure issues.
Collaborate closely with R&D, AI, and Security teams to improve developer experience.
Help define infrastructure best practices and drive operational excellence.

The Role & The Challenge
We are seeking a DevOps Engineer, at the mid or senior level, to join our infrastructure team, reporting directly to our DevOps Team Leader. Depending on experience, this role will either contribute to or help drive advanced infrastructure initiatives - from system design through production hardening - as we raise the bar for operational excellence across the company.
The immediate challenge: our company operates a high-volume, multi-account AWS environment. You will help solve complex delivery, scaling, and operational problems along the way. Scope and ownership will be calibrated to your experience level.
Responsibilities
Contribute to Cloud & Migration Strategy: Work alongside our DevOps Team Leader to help plan and execute our migration from ECS Fargate to Kubernetes (EKS) without downtime, while maintaining our existing cloud estate.
Advance Infrastructure as Code: Design and implement modern, modular IaC frameworks utilizing Terraform and OpenTofu to ensure consistent, multi-environment deployments.
Improve Enterprise CI/CD: Evolve our delivery pipelines (GitHub Actions, OIDC federation) at scale, reducing developer friction and elevating deployment safety across dozens of services.
Support Data-Intensive Infrastructure: Help maintain the performance, capacity, and resilience of our high-volume data layer (ClickHouse, ScyllaDB, DynamoDB, RDS, Redis) and event-driven messaging pipelines.
Strengthen Reliability & Observability: Help maintain organization-wide reliability standards using open, modern telemetry stacks (OpenTelemetry, Coralogix, Grafana), ensuring on-call operations are driven by signal, not noise.
Balance Growth & Governance: Participate in technical tradeoff decisions that balance velocity, least-privilege security, zero-trust access (Tailscale), and FinOps cost efficiency.

We are looking for a proactive and detail-oriented Support Specialist to help improve the effectiveness, consistency, and quality of our global support organization.

The role will focus on support process ownership, quality reviews, operational follow-up, and continuous improvement initiatives. Working closely with support managers and team leaders, this position will help ensure that support standards are consistently applied, improvement actions are executed, and customer-facing operations continue to evolve and improve.

You will:
Lead innovative technical solutions in the telecommunications, intelligence, and cyber domains.
Responsible for matrix management of response teams throughout the sales cycles - including R&D, Product & Project management, Marketing, and more
Able to manage Customer-facing activities, including commercial and technical sessions, demonstrations, and presentations.
Involved in and responsible for preparing white papers, Impact assessments, high-level solution descriptions and pricing strategies.
Write comprehensive technical and marketing documents.
You will be the main point of contact (go-to-guy) for the Presale group for all communication with the product and R&D group.
Full responsibility of Technical and Maintenance support with all presale demo systems.
Preparation of POC (proof of concept).

We are looking for a proactive and detail-oriented Support Specialist to help improve the effectiveness, consistency, and quality of our global support organization.

The role will focus on support process ownership, quality reviews, operational follow-up, and continuous improvement initiatives. Working closely with support managers and team leaders, this position will help ensure that support standards are consistently applied, improvement actions are executed, and customer-facing operations continue to evolve and improve.

You will:

Case & escalation quality checks: Audit cases for handling quality, SLA adherence, and RMA compliance. On escalations specifically, check the fit between analysis and action - was the case properly diagnosed, and did the resulting action (response, RMA, R&D hand-off) match it?

KPI monitoring: Track KPIs in Salesforce and Tableau, spot anomalies, and turn the numbers into clear updates for managers.

Case trends & knowledge base: Analyze recurring issues and categorization patterns, feed them to R&D/Product/CS, and keep the knowledge base current - turning recurring resolutions into new KB articles.

Process support: Help keep support-process documentation on Confluence accurate and up to date.

Ad-hoc projects: Pick up the improvement tasks managers want done but don't have time for.

This role combines hands-on support at the companys headquarters, remote support for global users and offices, end-user asset lifecycle management, inventory and warehouse operations, hardware refresh initiatives, and ongoing ownership of global processes related to end-user equipment and workplace technology.

You will:
Provide global end-user support for hardware, software, networking, Microsoft 365 services, and workplace technologies across Windows and macOS environments.
Manage the full lifecycle of end-user devices, including procurement, deployment, onboarding, maintenance, refresh programs, and secure decommissioning.
Administer user accounts, access permissions, and collaboration platforms through Microsoft 365, Active Directory, and Microsoft Entra ID.
Own and maintain global IT asset inventory, warehouses, and equipment logistics, ensuring accurate tracking, availability, compliance, and cost optimization.
Support and operate meeting room technologies, Microsoft Teams Rooms, audiovisual systems, and workplace infrastructure to ensure seamless employee collaboration.
Lead IT operational improvements and cross-functional projects, leveraging reporting, analytics, automation, and best practices to enhance service quality and efficiency.