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For a well established Start up based in Tel Aviv we are looking for a Technical Support team lead for our Tier 2/3 support team. This role requires a dynamic individual with a strong technical background and excellent leadership skills to oversee a global support operations, mentor team members, and ensure high-quality technical assistance to our clients. The ideal candidate will possess a blend of technical expertise and a commitment to customer satisfaction, facilitating the resolution of complex technical issues while fostering a collaborative team environment. Responsibilities:
* Lead and mentor a team of Tier 2/3 Technical Support specialists to deliver high-quality customer service and technical assistance, globally.
* Oversee the troubleshooting and resolution of complex technical issues escalated from Engineering team or Customers including architectural issues.
* Develop and maintain support documentation, knowledge base articles, and training materials.
* Monitor team performance metrics and provide regular feedback to improve team efficiency and customer satisfaction.
* Act as a liaison between Technical Support and other departments, ensuring effective communication and collaboration on technical issues.
* Facilitate ongoing training and development for team members to enhance their technical skills and knowledge.
* Assist in the identification of trends in technical issues and recommend improvements to products or services. Hybrid work: 2 days at the office/3 from home. willing to work US hours. close to the train station.

We are seeking a highly skilled and experienced Senior Ops Tech Specialist to join our team. The ideal candidate will be an expert in working with NICE CXone Omni-channel solutions. This role involves gathering business requirements, designing relevant solutions, and implementing them effectively.
What youll do:
Collaborate with stakeholders to understand and gather business requirements.
Design and develop solutions using NICE CXone Omni-channel platform.
Implement and configure CXone solutions to meet business needs.
Interact with the NICE assigned Technical Account Manager (TAM) to ensure alignment and support.
Provide expert guidance and support throughout the project lifecycle.
Ensure seamless integration of CXone solutions with existing systems.
Working with internal CRM ticketing systems.
Conduct training sessions and provide documentation.
Pass knowledge and best practices to the rest of the Ops Tech team.

We are looking for a seasoned DevOps & SRE Architect to lead our infrastructure transformation as we migrate from on-prem datacenter to a modern cloud environment. This is a strategic and hands-on role where youll drive architectural decisions, design future-ready systems, and guide teams through this critical evolution.
What youll do:
Collaborate with Cross-Functional Teams: Work closely with engineering, DevOps, SRE and product teams to understand existing systems, technical constraints, and infrastructure needs.
Design and Build Cloud Architecture: Create scalable, secure, and high-performing architecture, tailored to evolving business and technical needs.
Lead the Cloud Migration: Develop and execute a phased plan to move infrastructure and applications to the cloud.
Resolve Infrastructure Challenges: Troubleshoot infrastructure issues and optimize system performance, availability, and reliability.
Educate and Mentor Teams: Lead cloud enablement initiatives, mentor engineers and DevOps staff on cloud-native technologies, and promote modern infrastructure best practices.
Define and Enforce Best Practices: Establish standards for cloud governance, security, cost optimization, and operational excellence.

Required DevOps Infrastructure Team Leader
Israel
Hybrid
Full-time
As the DevOps Infrastructure Team Leader, you will manage a team of five engineers, focusing on building and maintaining robust, scalable systems. You will play a pivotal role in Load Balancer logic, Web Application Firewalls (WAF), Identity Management, and Secret Management. Your expertise in automation, virtualization, and orchestration tools will help us improve our infrastructure processes while ensuring high availability and performance.
What you'll do:
Manage a team of 5 DevOps engineers in a hands-on tech leadership role.
Design, implement, and manage Load Balancer architectures and WAF configurations.
Oversee Identity and Secret Management processes to ensure secure and efficient access control.
Maintain server infrastructure using Infrastructure as Code (IaC) principles via Terraform and Ansible.
Drive automation initiatives to improve operational efficiencies and reduce manual interventions.
Work with virtualization and orchestration tools to streamline deployment processes.
Build reliable and robust systems that can handle high loads and ensure performance standards are met.
Manage multiple projects simultaneously while maintaining a keen eye on delivery timelines and quality.
Collaborate with cross-functional teams to enhance system configurations, deployment pipelines, and monitoring solutions.

The company's name means creation. Therefore, our goal is to lead the information systems market and to create relevant and precisely adapted technological solutions to the business needs of our customers. We are looking for a Pc Technician, as part of our system group, to support and manage incidents, problems and IT related enquiries for our clients.
Key Responsibilities:
* Support users on end user devices, software products, and office technology.
* Duties include resolving Help desk tickets, maintaining hardware, troubleshooting and resolving user issues.
* Working with management to prioritize work, researching technology solutions, tracking inventory and assets.
* Ensuring security and maintenance of shared technology equipment and onboard new employees.
* Referrals for assistance in solving problems, support for Win operating systems, user management in Active Directory, Exchange mail servers, etc.
A full time, on site position, based in Kiryat Shmona, Israel.

Power the Future with us! At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. We are seeking a strategic and results-driven IT Application Director to lead the management, optimization, and innovation of our enterprise application ecosystem. This role will oversee the implementation, integration, and support of core business applications including Oracle Cloud ERP, CRM, PLM,HR systems, and other business core applications. The ideal candidate will possess deep technical expertise, strong leadership capabilities, and a business-oriented mindset to align IT initiatives with organizational goals. This role ensures that business applications align with global business objectives, deliver operational excellence, and support innovation and scalability. The Director will manage a global team of application managers and analysts, and will collaborate closely with business leaders, IT infrastructure, and security teams. Key Responsibilities:
* Define and execute the global applications roadmap in alignment with business strategy.
* Oversee the lifecycle of core applications including Oracle Cloud ERP, CRM, HRIS, and other core applications.
* Lead the implementation and optimization of core enterprise systems (e.g., ERP, CRM, HRIS, PLM).
* Ensure high availability, performance, and security of business-critical applications.
* Drive digital transformation and AI initiatives and the adoption of modern platforms.
* Manage vendor relationships and contracts for third-party applications and services.
* Establish governance frameworks, KPIs, and SLAs for application performance and support.
* Collaborate with business units to gather requirements, prioritize projects, and deliver solutions that improve efficiency and user experience.
* Lead and mentor a global team, fostering a culture of innovation, accountability, and continuous improvement.
* Lead cross-functional teams in the delivery of application projects, upgrades, and enhancements.
* Establish governance frameworks for application usage, data integrity, and security.
* Ensure compliance with internal policies and external regulations (e.g., GDPR, SOX).
* Collaborate with business units to gather requirements and deliver tailored solutions.
* Build and mentor a high-performing team of application analysts, and support staff.
* Foster a culture of continuous improvement and innovation.
* Develop and manage budgets for application initiatives.
* Optimize resource allocation to maximize ROI and operational efficiency.

Country:
Israel

City:
Herzliya

If you're an online user, youve likely encountered those bad ads that disrupt your quest for a safe and clean browsing experience. Step into the heart, where our cybersecurity mission is powered by a vibrant and friendly work environment. Our dynamic team works tirelessly to protect ad platforms, app developers, website owners, and users from the menace of bad ads all while fostering an atmosphere of intelligence, curiosity, and collaboration. Our cutting-edge technology eliminates malicious ads in Real-Time before they can disrupt the online experience. As a tenacious bootstrapped startup with over a decade in the game, we thrive on challenges because we know that cyber threats never rest, and neither do we! About The Job Our Security Research team is looking for a Student Security Analyst to join us on our mission to protect millions of users from online threats in the digital advertising ecosystem. In this role, youll help uncover and analyze new attack methods, investigate security incidents, and support the development of new strategies to keep our partners and users safe. Youll work closely with our experienced researchers, gaining hands-on experience in cybersecurity and ad security technologies. If you have strong analytical abilities, excellent communication skills, and a passion for cybersecurity or technology, this role is for you! This is a part-time student position, offering a unique opportunity to gain real-world experience in a global cybersecurity company while continuing your studies. You Will
* Investigate, identify, and analyze new and existing attacks and tactics in the fields of malvertising and web-based threats.
* Contribute to developing new detection and mitigation strategies for emerging attack methods.
* Work with different operating systems and browsers mobile and desktop to uncover new attack vectors.
* Collaborate closely with the R&D team to develop new tools and implement multi-layered security measures.

We are seeking a dedicated and skilled IT Administrator with strong expertise in Office 365 environments and a solid background in on-premises infrastructure. This role is ideal for someone who thrives on solving complex challenges, enjoys migration work, and takes pride in delivering high-quality results. Key Responsibilities
* Manage and maintain Office 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, and Intune.
* Lead and support migrations from on-premises Exchange and file systems to Office 365 cloud services.
* Execute and troubleshoot Office 365 tenant-to-tenant migrations
* Monitor system performance, ensure security compliance, and optimize configurations.
* Collaborate with cross-functional teams to ensure smooth transitions and minimal disruption.
* Document processes, configurations, and migration plans.

We're looking for a talented DevOps engineer.
As a DevOps Engineer you will work on our highly scalable gaming backed and our massive data processing pipeline, ingesting billions of daily events. Make sure our systems and infrastructures scale and perform at optimal levels.
Responsibilities:
Responsible for DevOps, Cloud and Monitoring environments - Build infrastructure, tools and services to improve delivery and availability
Be part of product architectural and infrastructure design - Design and leverage the backend infrastructure and its security aspects
Responsible (together with the team members) for the platform, up-time, infrastructure, scale and costs
Work alongside Architects, Developers, System administrators and other tech leads in the company

We're looking for a talented and experienced DevOps Engineer to join our Platform group.
As a DevOps Engineer you will work on our highly scalable gaming backend and our massive data processing pipeline, ingesting billions of daily events. Make sure our systems and infrastructures scale and perform at optimal levels.
Responsibilities:
Take charge of our multi-cloud data platforms uptime, performance, and cost-effectiveness, ensuring a highly available and scalable environment for our data-driven applications
Design, implement, and maintain cutting-edge generative AI engines and tools
Work closely with architects, data scientists, software engineers, and system administrators to design and implement scalable and secure data infrastructure solutions
Contribute to product architectural and infrastructure design, focusing on leveraging backend infrastructure
Drive innovation by continuously evaluating and integrating new technologies to improve our data platforms capabilities and efficiency

We are looking for a Data Center Team Lead with strong systems and networking knowledge, to lead the team that build and support the supercomputers and HPC-AI clusters of the networking clusters solutions group.

What youll be doing:

Lead and coordinate the planning and build of complex clusters and supercomputers across multiple data centers and labs

Manage for rack-and-stack, cabling, and space optimization efforts to ensure efficiency, maintainability, and standard processes

Lead all aspects of power and cooling efficiency strategies while ensuring optimal rack space utilization

Coordinate daily functions and maintenance of data facilities and test environments, ensuring seamless operations and timely problem resolution

Installation and integration of diverse infrastructure and solutions including Cloud, VMs, Storage, Network, HPC, and AI

Manage debugging activities network, optical cabling, bare metal, and operating systems

Collaborate closely with Research & Development teams to support evolving project needs and experimental setups

Mentor and develop team members, ensuring knowledge sharing, standard methodologies, and professional growth

We are seeking a talented and motivated Infrastructure Engineer to join our growing team. As an Infrastructure Engineer, you will be responsible for designing, developing, and maintaining tools and infrastructure that enable efficient and secure development and deployment processes. You will work closely with cross-functional teams to understand their requirements and design solutions that meet their needs.
Responsibilities:
Design, develop, and maintain tools and infrastructure that enforce platform standards, ensuring high-quality standards are maintained across the organization
Collaborate closely with cross-functional teams to understand their requirements, provide technical guidance, and ensure successful implementation
Architect and build scalable, reliable, and secure infrastructure solutions that support the company's R&D and DevOps teams
Ensure adherence to security and governance policies to protect company data and systems, ensuring compliance with relevant regulations
Troubleshoot and resolve infrastructure-related issues in a timely manner to minimize downtime and optimize performance
Stay up-to-date with industry trends and emerging technologies in Infrastructure/Platform Engineering and leverage this knowledge to drive innovation and improve processes