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We are looking for an Onboarding & Implementation Lead to own and scale the onboarding experience across both SMB and Enterprise customers. This is a highly customer-facing role that combines project management, customer consulting, operational excellence, and technical problem-solving. You will be responsible for guiding customers from contract signature to successful activation, ensuring they reach value quickly and confidently. You will lead onboarding engagements for Enterprise customers, support complex SMB implementations, and proactively drive onboarding completion across our broader customer base. You'll work closely with Customer Success, Sales, Product, Support, and our Onboarding manager to deliver a seamless Customer Experience and continuously improve our onboarding processes. What youll own Enterprise Customer Onboarding
* Lead onboarding and implementation projects for Enterprise customers.
* Serve as the primary point of contact throughout the onboarding journey.
* Manage onboarding plans, timelines, risks, dependencies, and stakeholder communication.
* Ensure customers successfully reach onboarding completion and first value. Complex SMB Implementations
* Support SMB customers requiring additional guidance or technical assistance.
* Act as an escalation point for onboarding-related challenges and blockers. Customer Activation & Onboarding Completion
* Proactively monitor onboarding progress across active accounts.
* Drive customers toward onboarding completion and activation milestones.
* Reduce onboarding drop-off and improve onboarding completion rates. Onboarding Operations & Process Improvement
* Continuously improve onboarding workflows, playbooks, and customer communications.
* Identify opportunities for automation and operational efficiencies.
* Increase visibility into onboarding status, risks, and bottlenecks. Cross-Functional Collaboration
* Partner closely with Customer Success, Sales, Product, and Support teams.
* Work alongside our Onboarding Specialist to ensure smooth execution and operational excellence.
* Surface onboarding friction points and implementation challenges to internal stakeholders. Industry & Domain Expertise
* Develop expertise across our PSP ecosystem, including Stripe, Shopify Payments, PayPal, Adyen, and other payment providers.
* Understand dispute management best practices across different merchant verticals and business models.
* Act as a trusted advisor during onboarding by helping customers adopt industry best practices.

We're looking for a talented and motivated Support Engineer to join our team!
You will be responsible for troubleshooting, identifying issues, and delivering professional service to our customers.
Responsibilities:
Providing remote Tier 3 support for our Embedded information security solutions to ensure exceptional service delivery to our valued customers. Identifying and efficiently resolving technical issues with a high level of professionalism, ensuring optimal client satisfaction.
Collaborating closely with the IT and information security teams of our clients, fostering strong working relationships, and meeting their specific needs.
Acquiring an in-depth understanding of security solutions from various manufacturers, enabling you to offer specialized expertise and guidance to customers.

Head of DevOps.
About us:
We are a global fintech software company providing ultra-low latency trading and market data solutions to the worlds largest banks and hedge funds. We specialize in cutting-edge technology that powers mission-critical financial systems. With a major R&D center in Jerusalem and development hubs across Europe and Asia, Fluent offers a dynamic, fast-paced, and collaborative environment driven by innovation and excellence. Company Website: www.fluenttech.net
Position Overview We are seeking a hands-on Head of DevOps to lead and scale our global DevOps team. In this strategic role, you will transform our very complex setup and configuration process, which is currently text-based and manual, into a semi-automated and scalable.. You will be responsible for shaping our DevOps culture, driving automation, and managing the allocation of DevOps resources.. This is a high-impact leadership role requiring deep technical expertise, operational excellence, and strong collaboration with engineering, QA, and client delivery teams. Revolution / transformation
Key Responsibilities
* Lead, mentor, and grow a distributed team of DevOps engineers.
* Oversee environment versioning, configuration management, and infrastructure automation.
* revolutionize our text-based configuration into a generator-based process, supporting a quick span to multiple servers and flexibility to development expansions.
* Drive DevOps knowledge collection and team training - the DevOps team should be the Gold standard as to how to configure and deploy any component or module.
* Manage the team - recruit, train, allocate tasks, supervise delivery. (Note that you are not expected to be the technical leader).
* Drive adoption of DevOps best practices, including monitoring, incident response, and security hardening.
* Continuously evaluate and integrate new technologies to enhance reliability, scalability, and speed of delivery. Location:
* This is a full-time, on-site position in Jerusalem

abra professional services is seeking an Operations and Production Specialist We are looking for a skilled Operations and Production Specialist to operate, monitor, maintain, and support production digital systems in a complex, business-critical environment. This role requires extensive experience in Production, Operations, infrastructure, and IT within web environments, including hands-on troubleshooting, IIS, databases, scripting, and system monitoring. A full-time hybrid position based in Central Israel, with 1 day a week remote. The role requires high availability, including occasional work during nights, weekends, and holidays. Key Responsibilities:
* Operate, monitor, build monitoring processes, and maintain mission-critical production systems.
* Troubleshoot issues in critical services, including systems with IIS interfaces and database integrations.
* Work with cloud services and support version deployments.
* Participate in and lead initiatives to improve system availability, stability, performance, and resilience.
* Analyze recurring issues, initiate systemic solutions, and follow up on their implementation.
* Coordinate and manage operational processes across multiple stakeholders within the organization.

we are looking for a talented, hands-on and experienced DevOps Engineer to join our Operations team.

In this role, you will be responsible for ensuring the availability, reliability, and scalability of our production environments, proactively monitoring systems in real time and troubleshooting complex technical challenges. Youll work with modern cloud-native technologies, help improve operational efficiency, and play a key role in maintaining and evolving our infrastructure.

This is an opportunity to work on a fascinating and challenging product, gain exposure to innovative and diverse technologies, and join a fast-growing company that is leading its field. At Upstream, we invest in our people and support both personal and professional growth.

Were looking for someone with strong technical skills, a positive mindset and a constant drive for excellence.

This is a full-time, hybrid role based in Herzliya, Israel.

Responsibilities
Implement and operate large-scale Kubernetes and cloud solutions
Build and maintain infrastructure across AWS / Azure / GCP
Monitor customer infrastructure and production environments
Roll out processes for new services and applications
Enforce and maintain cloud and product security standards
Troubleshoot and resolve technical issues in customer environments
Develop and maintain infrastructure automation tools and workflows
Implement automation processes and AI-driven tools to improve operational efficiency

we are looking for a security architect to join our team! 
Responsibilities
Perform security maturity assessments, including reviews of organizational policies, standards, procedures, and governance practices, aligned with the NIST CSF 2.0 cybersecurity framework.

Review designed or deployed environments, identifying security flaws and recommending mitigations plans

Review Implementation of technical security controls, identify gaps and offer practical mitigations.

Escort, evaluate and improve our clients security posture by elevating their infrastructure resilience and implement best-practice organizational procedures

Escort mitigation plans and design practical implementations for security issues e.g., firewall policies review, segmentation & segregation recommendations, Microsoft AD-tier Model implementation etc.

Research and advocate for new security solutions and technologies

We are looking for a Senior DevOps Engineer to join our team
You will report to the DevOps Sr. Manager


Location
Working at least 3 days a week from the office in Caesarea



What you will be doing:

Were looking for a Senior DevOps Engineer with strong Python skills, deep Linux (Debian based) experience, and hands-on expertise with AWS and Kubernetes. In this role, youll take ownership of automating, scaling, and maintaining our infrastructure and CI/CD systems which are critical components that power our next-gen broadband solutions. Youll work closely with senior engineers in a high-impact environment, developing internal tools and platforms that support both infrastructure and the full software delivery lifecycle. Your work will directly influence our development velocity, deployment reliability, and production artifacts quality.

Key Responsibilities

Operate and extend our Kubernetes-based and container-based platforms and orchestrate deployments on AWS.
Own and evolve our CI/CD pipelines, focused on Debian packaging, container orchestration, and cloud- native deployments.
Design and develop Python modules, tools and services to manage CI frameworks, packaging processes, and operational automation.
Work closely with development teams to diagnose and resolve complex issues across build systems, APIs, and development environments.
Maintain and improve automated build/test pipelines using Jenkins and Argo workflow.
Implement infrastructure-as-code practices using tools such as Terraform, ArgoCD, and Helm.