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We are seeking a highly organized, proactive and creative Operations Manager to support our Account Management team, ensuring operational excellence and high standards of service delivery for some of the world’s largest online platforms. Working closely with the Chief Customer Officer, you will design and maintain the tools and processes that enable our team to manage relationships effectively and drive client retention. This role is ideal for someone who is highly independent, capable of managing multiple priorities, clearing obstacles without needing 'hand-holding' and thrives on turning complex needs into scalable workflows
Key Responsibilities 1. Client health & engagement tracking: Develop, maintain and continuously improve the customer health scoring framework across accounts. 2. Operational excellence & process development: Build and optimize scalable processes for how the Account Management team works with clients - from onboarding through renewal. 3. Cross-functional coordination: Work hand-in-hand with the Chief Customer Officer to identify operational gaps and implement improvements, partner with other teams and serve as the “glue” that brings internal teams together around customer health and service quality. 4. Team enablement & accountability: Ensure account managers are using internal systems and processes properly, consistently and accurately. 5. Operational support for strategic accounts & quality excellence: Support preparation for QBRs, renewals, and major client meetings with templates, data, and coordination support.

About ActiveFence:
ActiveFence is the leading provider of security and safety solutions for online experiences, safeguarding more than 3 billion users, top foundation models, and the world’s largest enterprises and tech platforms every day. As a trusted ally to major technology firms and Fortune 500 brands that build user-generated and GenAI products, ActiveFence empowers security, AI, and policy teams with low-latency Real-Time Guardrails and a continuous Red Teaming program that pressure-tests systems with adversarial prompts and emerging threat techniques. Powered by deep threat intelligence, unmatched harmful-content detection, and coverage of 117+ languages, ActiveFence enables organizations to deliver engaging and trustworthy experiences at global scale while operating safely and responsibly across all threat landscapes.

We are looking for a GCP Cloud Hunter.
What You'll Do:
Become a GCP sales guru: Deepen your expertise in Google Cloud Platform and identify high-value opportunities for cloud and managed services.
Hunt new logos relentlessly: Prospect, qualify, and convert leads into loyal customers, building a strong sales pipeline and exceeding quotas.
Forge strategic partnerships: Collaborate closely with Google's FSRs to leverage their insights and develop winning cloud solutions for clients.
Own your deals, A to Z: From initial contact to closed deal, you'll manage the entire sales cycle with confidence and expertise.
Become a trusted advisor: Provide ongoing support to a select group of strategic accounts, ensuring their continued success on GCP.

We are looking for a Sales Representative.
About the job:
Here you will establish relationships and engages with our customers to identify opportunities and sell our services directly to new and existing accounts or specified strategic accounts.

Have you been working in consulting, Fintech or B2B account management? Are you passionate about working on innovating products? Are you making the difference for clients in a challenging market?
As Analyst, Account Management you will be joining the Sales Team in Israel, supporting the account managers in building a strong value proposition to customers, delivering value across the commercial value chain while developing a long-term relationship with the stakeholders involved.
It is an outstanding opportunity for an individual who wants to build a successful career in a fast-paced technological company, leader in payments.
Key accountabilities of the role
Support Account Management team in administrative and operational topics, delivering KPI reports
Track, improve and perfect our customer support with focus on technical requests (technical background and understanding is a must)
Monitor "Announcements" , understand what is relevant to our customers in the market, present and track implementation and compliance
Monitor customer satisfaction with products and services.
Understand the customer business strategies and design and execute tactical plans to enhance customer profitability, producing all key segments and objectives agreed within the context of the business agreement. Deliver against sales targets for products/services.
Contribute to creating business solutions that improve revenue generation and enhance mutual profitability.
Develop strong internal relationships within to enable the customer to achieve their business goals and differentiate from the competitors.
Leverage all brand sponsorship properties and product management resources to deliver exceptional customer value.
R-265035