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A leading fintech information provider, delivering digital solutions in labor law, taxation, finance, welfare, and pensions.
We are looking for a Junior Product Support Specialist to deliver advanced assistance for our software products
Key Responsibilities:
Manage client onboarding and ensure smooth, effective use
Investigate and resolve first and second-level technical incidents
Perform in-depth troubleshooting and identify underlying issues
Support customers through phone, email, and other communication channels
Work with R&D on system-level problems
This is a full-time position, 9:00-18:00.
The role is hybrid, offering flexible and convenient working hours.
Our offices are located in central Israel.

We are looking for an Entry-level Customer Support Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Resolve customer issues and escalate complex cases to the appropriate team
Assist customers with account setup, troubleshooting, and general inquiries
Maintain accurate records of customer interactions and transactions
Collaborate with cross-functional teams to improve the overall customer experience.

A leading fintech information provider, delivering digital solutions in labor law, taxation, finance and pensions.
We are looking for a Product Manager.
Key Responsibilities:
Implementation of the product's strategy and vision and make sure its aligned with the company's overall objectives and market trends in the legal industry.
Conduct in-depth market research and analysis to identify emerging trends, competitive landscape, product market fit, and customer needs within the legal technology space.
Define and prioritize the product roadmap based on strategic initiatives, customer feedback, and market opportunities, ensuring alignment with business goals and resources.
Lead cross-functional agile teams through the product development lifecycle, from ideation and requirements gathering to design, development, and launch, while maintaining focus on quality and timeliness.
Ensure that all product features and functionalities comply with relevant legal regulations, data privacy laws, and security standards.
Identify opportunities to embed AI capabilities into the product: automations, intelligent workflows, and decision-support features that add measurable value to customers.
Apply AI tools in day-to-day PM work: research, spec writing, discovery synthesis, backlog management, and stakeholder communication.

We are looking for an experienced Product Manager to join our product team and help drive the development of our platform. In this role, you will lead product initiatives end-to-end - from problem discovery and product definition to delivery and continuous improvement.
A significant part of the role involves working on integrations with external systems, defining API-based capabilities, and enabling seamless data exchange between Finbot and third-party services.
You will work closely with engineering, design, data, and business stakeholders to build scalable product capabilities that solve real problems for accounting professionals and deliver measurable business impact.
This role requires strong product thinking, analytical capabilities, and the ability to translate complex business and technical requirements into clear, well-defined product solutions.
Key Responsibilities:
Own product initiatives from discovery through delivery and continuous improvement
Work closely with engineering teams to define product requirements, user stories, KPIs, and acceptance criteria
Define API-based capabilities and support integration flows between external systems, enabling seamless data exchange between Finbot and third-party services
Collaborate with design to deliver clear, user-centered product solutions
Define product roadmaps aligned with company strategy
Analyze product usage, funnels, and customer feedback to drive data-informed decisions
Use data extensively to identify opportunities, validate hypotheses, and guide prioritization
Work cross-functionally with customer success, support, and business teams
Lead feature prioritization and backlog management based on impact and data
Contribute to the evolution of Finbots platform and modular product capabilities
Utilize modern AI tools as part of daily product work, including research, analysis, documentation, ideation, and experimentation (including A/B testing and validation loops).

We are looking for a talented and hands-on DevOps Engineer to join our team and play a key role in building, maintaining, and scaling our cloud infrastructure and delivery pipelines.
What youll do:
Design, implement, and maintain cloud infrastructure across AWS and Azure
Build and manage CI/CD pipelines using Azure DevOps
Develop and maintain Infrastructure as Code using Terraform and Terragrunt
Manage containerized environments using Docker
Administer and maintain Windows and Linux servers
Implement and manage monitoring, logging, and alerting systems using Grafana and related tools
Automate operational processes using PowerShell, Bash, and Python
Collaborate closely with development teams to improve performance, reliability, and system availability
Troubleshoot and resolve issues in complex production environments.

We are looking for a highly technical, hands-on Tech Lead to build and lead a Core Engineering Team that operates across all R&D squads.
This team will act as a force multiplier - solving complex system challenges, driving architectural improvements, and enabling development teams to move faster with higher quality.
This is a deeply hands-on role (50%), combining system design, architecture, and execution in a data-critical, high-scale environment.
What Makes This Role Different:
Not a feature team - focus on system-level problems
Not a traditional manager - strong hands-on ownership
Not advisory - drives and executes real changes in production
Works across teams - true cross-team impact
Responsibilities:
Cross-Team Technical Leadership:
Lead a Core Team working across multiple squads
Identify system-wide bottlenecks, risks, and architectural gaps
Drive alignment on engineering standards and best practices
Partner closely with Tech Leads, Product, and Dev teams
Architecture & System Design:
Own and evolve system architecture (Monolith → Modular / Services)
Reduce tight coupling and improve system boundaries
Lead major refactoring and modernization efforts
Ensure scalability, performance, and resilience
Microservice architecture (from modular monolith to microservices)
Hands-On Development (70%):
Write complex production code across services
Lead by example in code quality and design
Take ownership of the most challenging technical problems
Engineering Excellence & Enablement:
Define and enforce development standards (Code Reviews, Design Patterns)
Improve observability (monitoring, logging, alerting)
Build reusable tools, infrastructure, and shared components
Enable teams to deliver faster with higher quality
Advantage for AI driven standard validations
Mentorship & Technical Growth:
Mentor engineers and Tech Leads across teams
Raise the engineering bar across the organization
Support teams in production debugging and solving complex production issues
Tech Stack:
Backend: Node.js, (Express,nestJS), PHP (advantage)
Frontend: React, Redux, React Hooks
Data: MySQL, SQL, Redis
Infrastructure: AWS
Advantage: Experience with agent frameworks (agentic flows)

A leading fintech company providing digital knowledge solutions for finance, payroll, tax and pension professionals, is looking for a highly motivated and talented QA Engineer with excellent technical and interpersonal skills to join our development team.
As a QA Engineer, you will be responsible for designing, developing, and maintaining automated test scripts and frameworks to ensure the quality and reliability of our software products.
You will collaborate closely with cross-functional teams to define test strategies, implement automation solutions, and continuously improve our QA processes.
The ideal candidate has a strong background in test automation, proficiency in scripting languages, and a passion for delivering high-quality software.