about the company:
the company is the platform where you can trade, invest, save, and spend. founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way, we've built a regulated, nasdaq-listed platform used by millions of people in 75 countries.
we believe there is power in shared knowledge. by combining the collective intelligence of our community with ai-powered tools, we've created a collaborative investment community designed to help you grow your knowledge and wealth.
on the company, you can hold a range of traditional and innovative assets and choose how you invest: trade directly, invest in a portfolio, copy other investors, or invest with an ai agent. visit our media centre for the latest news.
you can find out more about the company:here.
the company is the trading and investing platform that empowers users to invest, share, and learn. we were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. we have created an investment platform that is built around collaboration and investor education. on our platform, users can view other investors portfolios and statistics, and interact with them to exchange ideas, discuss strategies, and benefit from shared knowledge. we have 40 million registered users from 75 countries, and our platform is available in 20 languages. the company is an innovative, fast-growing business and is listed on nasdaq in may 2025. we have over 1,500 employees across more than 10 offices around the globe, strategically positioned to serve the needs of users. you can find out more about the company:here.
what will you be doing?
provide trade and administrative support to our global retail, corporate, and institutional clients via phone, email, and whatsapp.
deliver exceptional service aligned with the companys culture and values.
develop and maintain a strong understanding of financial instruments, including stocks, options, futures, fx, cryptocurrencies, bonds, and commodities, to effectively support clients trading needs.
provide trading expertise on p&l and margin calculations, order types, charges, trade assistance, and investigations.
respond to client queries and promote our products and platforms through cross-selling.
onboard and retain high-value clients by providing valuable information and assisting with high-severity cases and inquiries.
act as an ambassador for the companys vision, mission, and products.
דרישות:
native-level spanish proficiency - required.
professional-level english proficiency - required; portuguese is an advantage.
experience with stock markets, etfs, trading, or cryptocurrencies - an advantage.
bachelors degree in finance or a related field.
experience in customer-facing roles, retention, sales, or portfolio management.
highly organized, with the ability to manage multiple priorities in a dynamic environment.
strong time-management skills and the ability to prioritize tasks independently.
a collaborative team player.
excellent ability to learn and adapt.
motivated to succeed and contribute.
target-oriented and results-driven.
excellent interpersonal and communication skills, both written and verbal.
this position is a full-time position working mon-fri in israel (hybrid)
our hiring philosophy:
at the company, ai is changing how we build, work and make decisions, and our hiring approach reflects that. we are building an ai-first organisation where people are encouraged to use ai thoughtfully.
that starts with how we hire. throughout our recruitment process, we may use ai-enabled tools, including interview notetakers and other technologies that help us capture information accurately, improve consistency and create a better experience for candidates and interviewers. these tools support our feedback and assessment outcomes. hiring decisions remain grounded in running fair and consistent interview processes, human judgement.#ENG המשרה מיועדת לנשים ולגברים כאחד.