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If youre looking to grow your career in a dynamic, global, and impact-driven environment, wed love to hear from you.
The Director of CX Operations - AI, Automation, Billing & Payments is a unique opportunity to join a highly motivated, customer-centric team striving for operational excellence.
we are shifting gears toward an AI-first approach in a super-fast-paced environment. Our goal is to make the customer experience a competitive advantage in the hospitality industry by ensuring our processes are not only well-defined, but supercharged by intelligent automation, data, and AI.
You will be a hands-on operational leader, designing and optimizing workflows using n8n, Make, and Claude; leading critical Billing and Payment, and owning a significant portion of CXs day-to-day operations.

Were looking for someone who thrives in a fast-moving remote environment, takes ownership end-to-end, communicates clearly, and can independently drive projects from concept to production.



Responsibilities

Design and develop scalable, performant, and maintainable frontend applications using React, TypeScript, and modern web technologies.
Build reusable UI components, shared libraries, and SDKs that support multiple products and integrations.
Collaborate closely with Product, Design, Backend, and Customer-facing teams to deliver intuitive and reliable user experiences.
Own features end-to-end - from technical planning and architecture through implementation, testing, deployment, and monitoring.
Optimize application performance, responsiveness, and reliability across devices and browsers.
Ensure high engineering standards through code reviews, testing, documentation, and observability.
Publish and manage SDK and NPM package versions, including backward compatibility and release management.
Help improve development workflows, tooling, and engineering best practices across the frontend ecosystem.
Contribute to building a strong engineering culture focused on quality, ownership, collaboration, and continuous improvement.

As a DevOps Engineer you spearhead the transformation and scaling of our infrastructure.

If you are an engineer who is passionate about developing an innovative product, making an impact, and leading and shaping an entire domain in the company!

In your day-to-day you will collaborate with all teams in our R&D, and take part in analyzing challenges, bottlenecks and issues, designing, planning, driving key initiatives, building infrastructure and mentoring the teams.



Responsibilities

Design and maintain GitOps-based CI/CD workflows (ArgoCD, Helm, GitHub Actions)
Manage ephemeral environments for every PR or feature branch using K8s, Crossplane, and Terraform
Build and enforce secure deployment practices (e.g., MFA, role-based access, audit trails)
Improve and maintain observability stacks (Prometheus, Grafana, New Relic, OpenTelemetry)
Implement deployment safety mechanisms: canary analysis, B/G deployments, rollback policies
Support performance, incident response, and SLO tracking across services
Collaborate with backend teams to define and automate FinOps-aware environments
Assist in managing Confluent Kafka, MongoDB Atlas, and cloud-native services (EKS, GCP, AWS)
Help build secure workflows across VPN, SSO (Google Workspace), secret scanning, and IaC

We are seeking an entrepreneurial, business-driven VP R&D to own, scale, and lead our rapidly growing engineering organization. As a key member of our executive team, you will drive our technology strategy and ensure the flawless delivery of our high-scale, mission-critical platform.

You will be responsible for fostering a culture of engineering excellence, ownership, and continuous delivery while partnering closely with Product and Business leadership to achieve our ambitious goals.



Responsibilities:

Lead & Scale: Manage, mentor, and scale a high-performing engineering organization, including managing Directors, R&D Managers, and individual contributors across Backend, Frontend, DevOps, and QA.
Technical Vision: Drive the companys technology strategy and architecture to support massive scale, high availability, and future business needs.
Execution & Delivery: Own the end-to-end engineering delivery process. Ensure high-quality, predictable, and timely release of products in a fast-paced environment.
Engineering Culture:Cultivate a strong culture of ownership, innovation, transparency, and engineering best practices.
Talent Acquisition:Attract, hire, and retain top-tier engineering talent to support our hyper-growth.
Cross-Functional Collaboration:Partner closely with the VP Product, CEO, and other executive stakeholders to align the engineering roadmap with business objectives and product vision.
Operational Excellence: Oversee cloud infrastructure (AWS), system performance, security, and production monitoring to ensure operational excellence for a platform processing billions of dollars.

We're looking for an exceptional Staff / Principal Engineer who can own complex technical domains, shape system architecture, and lead end-to-end development while remaining 100% hands-on. You will report directly to the VP R&D, work closely with them on technical strategy and architecture, gradually take ownership of architectural responsibilities across the platform, and become one of the company's leading technical voices. Along the way you'll help mayors and other city leaders understand their residents and their city in more effective ways, improving the lives of millions of citizens around the world.
Key Responsibilities:
Own complex product domains from architecture through production
Lead end-to-end feature development across frontend, backend, and cloud
Drive architectural decisions and technical direction across the platform
Design and build scalable distributed systems
Design and develop AI-powered capabilities as part of the core product
Work closely with the VP R&D on technical strategy and architecture
Mentor engineers through technical leadership (without people management)
Serve as one of the company's technical leaders, influencing engineering standards and long-term technical strategy

we are a world-leading online trading platform with hundreds of thousands of active users placing millions of trades a month.
Our mission is to disrupt the age-old trade markets by building digital technologies that make trading around the world accessible and more efficient.
What to Expect - The Role
We are looking for a highly motivated backend software engineer specializing in creating high-scale, distributed backend systems.
You must demonstrate strong software engineering skills, excellent interpersonal communication, extreme ownership, and the ability to accept and give meaningful technical feedback.
You will be responsible for designing architecture, writing correct, robust code, maintaining and improving existing functionality, and shipping new features.
You will work as part of a Scrum-Agile cross-functional team and collaborate with front-end engineers, quality engineers, product managers, and more.
The platform you help us build will scale novel functionality to millions of Plus users worldwide.
Our team strives to set the bar for real-time, high-scale, mission-critical trading systems. We want to work with people who are excited by this goal and have the talent to deliver on it.
What Youll Do - Responsibilities
Design and build scalable, high-availability mission-critical systems and APIs
Drive the migration of large-scale, distributed trading services towards cloud-native microservices
Solve problems using distributed, asynchronous messaging
Tackle technical challenges - performance, fault-tolerance, security, and live production issues
Work closely with product, DevOps\SRE, and infrastructure teams - we practice full-cycle development where developers own and operate what they build.
Mentor Jr engineers as a Senior member of the team.

What to Expect - The Role
We are looking for a highly motivated Web engineer specializing in creating exceptional user experiences for our users.
You must demonstrate strong software engineering skills, excellent interpersonal communication, extreme ownership, and the ability to accept and give meaningful technical feedback.
You will be responsible for designing architecture, writing correct, robust code, maintaining and improving existing functionality, and shipping new features.
You will work as part of a Scrum-Agile cross-functional team and collaborate with backend engineers, quality engineers, product managers, designers, and more.
Our team strives to set the bar for trading Web user experience. We want to work with people who are excited by this goal and have the talent to deliver on it.
What Youll Do - Responsibilities
Architect, implement, and maintain web-based client-side.
Optimize code for performance, stability, and maintainability.

We are looking for a Senior AI Engineer to design and build the intelligence layer.
You will own the agentic workflows, LLM integrations, and reasning pipelines that allow our AI agents to autonomously analyze markets, make decisions, and drive eCom growth at scale.
What you'll do:
Design & Build Agentic Workflows: Architect multi-agent pipelines - including planning, memory, tool use, and decision loops - that power autonomous media buying and growth operations.
Own LLM Integration: Select, prompt-engineer, fine-tune, and evaluate LLMs to produce reliable, high-quality outputs across diverse business tasks.
Build RAG Systems: Develop retrieval-augmented generation pipelines with vector search and context management to ground agent reasoning in real business data.
Drive Evaluation & Reliability: Define evals, build testing frameworks, and continuously improve agent output quality, consistency, and safety in production.
Collaborate Across the Stack: Work closely with backend engineers to integrate AI capabilities into core product APIs, ensuring low-latency, production-grade deployment.

Were looking for an experienced AI Team Lead to build and lead this team - someone who combines strong engineering leadership with hands-on experience building production AI systems and platforms.

What youll do
Build and lead AI dedicated team from the ground up.

Define, implement and maintain the company-wide AI platform, infrastructure, and developer tools.

Enable R&D teams to build, test, deploy, and monitor AI-powered capabilities independently.

Lead the design and delivery of shared AI experiences and services across the company.

Establish standards for quality, reliability, security, observability, and cost management.

Partner with Product, Engineering, DevOps, Security Research, and other teams to identify high-impact opportunities and turn them into scalable solutions.

Stay hands-on with architecture, implementation, production issues, and technical decisions.

Mentor engineers and raise the engineering bar for AI development across R&D.

In this role, you will build and manage integrations with enterprise environments, security platforms, cloud infrastructures, and third-party systems. You will work on complex technical challenges involving APIs, data flows, automation, scalability, and system connectivity.

This is a highly cross-functional position with direct collaboration across R&D, Product, Customer Success, and Solution Engineering teams
What you will do

Design, implement, and maintain integrations between multiple products and systems via APIs.

Solve complex data and scalability challenges, ensuring the platform efficiently handles large volumes of data.

Collaborate with cross-functional teams to understand requirements and deliver integration solutions that meet business needs.

Define best practices for data handling, API usage, and integration workflows.

Ensure the integrity, reliability, and performance of integrated systems.

we are a leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, our company enables creators to stay on trend and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, our company provides a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently. we are looking for an AI Enterprise Solution Expert to drive strategic AI sales across enterprise brands, media, and advertising. Working closely with sales leadership, this role will deliver hands-on AI expertise, custom-built solutions, proof of concepts, and Embedded creative services that enable brands to produce consistent, production-ready AI content at scale. Responsibilities
* Serve as the primary AI sales expert for a portfolio of existing and potential enterprise accounts, providing Embedded, high-touch engagement across pre and post sales, workshops, office hours, and ongoing advisory
* Guide clients through end-to-end AI content production, applying deep knowledge of pre-production, production, and post-production to ensure quality and consistency at scale
* Co-develop SOWs and build POCs with enterprise clients to move engagements from concept to execution
* Create high-impact AI product case studies and showcase projects
* Provide ongoing creative and Technical Support for strategic clients, helping transform initial demonstrations into successful long-term collaborations
* Translate product capabilities into compelling creative stories and business opportunities
* Support flagship initiatives and future showcase productions

Own operational responsibility for the application and platform layers
Oversee and drive production operations end-to-end: deployments, maintenance, scaling, high availability and enhancements across AWS and GCP.
Operate Kubernetes in productions at scale across AWS EKS and GCP GKE
Manage all infrastructure as code
Participate in on-call, lead and participate in incident management: triage, mitigation, and clear stakeholder communication during live incidents.
Own deployment tooling, troubleshooting, and performance tuning across compute, networking, and data layers.
Contribute to cost visibility and FinOps practices across cloud providers.

In this key engineering role in one of our multidisciplinary product teams, you will take end-to-end ownership of the engineering discipline and tasks that will bring the most impact and joy to millions of learners. All this while quickly learning and adapting to do whatever it takes to solve the unsolvable.

We are seeking a highly driven, hands-on Production Engineering Leader to join our Operations & Manufacturing team. In this role, you will serve as the primary operational link to our Contract Manufacturers (CMs), drive the end-to-end NPI handoff process into steady-state production, manage legacy product lines, and streamline the production-side RMA pipeline.

If you thrive in a high-growth, fast-paced hardware environment, love diagnosing complex manufacturing challenges, and are passionate about continuous improvement, this is the role for you.

Key Responsibilities

Contract Manufacturer (CM) Management & Line Ownership

CM Operations & Execution: Drive day-to-day operational and technical alignment with external CMs to ensure high build execution, product yield, and strict adherence to quality and schedule targets.
Manufacturing Bottlenecks: Identify and resolve yield drops, component shortages/substitutions, or assembly issues directly with vendor engineering teams.
ECO/ECN Release: Oversee engineering change implementation across active production runs at the CM, maintaining clear configuration control.
NPI Composition Handoff & Legacy Product Support

NPI to Production Handoff: Lead the operational composition and transfer of new product introductions (NPI) from R&D into scalable volume manufacturing at the CM level.
Legacy Product Management: Maintain operational health, sustaining engineering, and end-of-life (EOL) management for legacy product lines to ensure ongoing delivery stability.
Process Documentation: Define standard operating procedures (SOPs), assembly routing, build packages, and work instructions for incoming product variants.
Production RMA Process

RMA Pipeline Management: Take ownership of the production side of the Return Merchandise Authorization (RMA) process, ensuring rapid triage, dispositioning, and turnaround times.
Feedback Loop: Feed critical quality, design, and manufacturing insights back to R&D and Quality teams to drive design-for-manufacturability (DFM) improvements.
Continuous Improvement

Yield & Efficiency Optimization: Track key operational metrics (First Pass Yield, Scrap, Cycle Time) and implement engineering fixes to minimize waste and reduce lead times.
Tooling & Fixturing: Coordinate with suppliers to design, validate, or upgrade assembly fixtures, jigs, and test setups.

We are looking for a highly experienced a hands-on Compiler Engineer who embodies ambition and positivity.

Someone who can passionately take ownership of their responsibilities, collaborating effectively with remote teams to not only meet but exceed our objectives and fulfill the evolving needs of our expanding customer base.

Requirements
Responsibilities:

Develop compiler from a proprietary quantum language to a proprietary processor tailored to realize and accelerate quantum computing.
Take on complex optimization challenges at the core of our unique compiler, focusing on real-time applications, hybrid quantum/classical algorithms, and parallel processing.
Conduct rigorous testing, debugging, and profiling to ensure the performance and correctness of compiler outputs.
Hands-on development and debugging of software to optimize the utilization of limited hardware resources, enabling the scaling of quantum computing systems and improving quantum algorithm performance on our cutting-edge quantum orchestration platform.
Collaborate closely with hardware, software and architecture teams to ensure seamless software-hardware integration, directly enhancing system capabilities and performance.