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Requirements:
3-4 years of B2B Customer Success experience, ideally in SaaS startups, with experience in building the Customer Success function in the company - a must.
A proactive problem-solver who thrives in a fast-paced, innovative environment.
Project management skills- a multi tasker who can manage cross team tasks, quality checks, and anything needed to excel with client deliverables.
Strong analytical skills- you can assess customer usage and extract insights.
Ability to understand customer needs and map them to product solutions.
Fluent English speaker with excellent communication skills.

Requirements:
Solid understanding and experience in digital marketing
At least 5 years Client-facing experience in a customer success role, with planning and execution capabilities
Solid relationship-building skills - the ability to quickly build rapport and establish trust (both internally and with clients).
Analytical and consulting mindset with the ability to quickly discover, digest, and identify solutions to problems.
Strong presentation and storytelling skills when it comes to analyzing data to share meaningful insights.
Team player who can collaborate effectively with colleagues and business partners with a strong customer focus.
Self-motivated, proactive, ownership mindset and results-oriented.
At least 5 years experience as an analyst/consulting/digital marketing (SEO, PPC, media planning).

Requirements:
Professional Experience:
5 years of demonstrated success in managing paid advertising campaigns. With a preferred emphasis on Programmatic Display performance marketing and a bonus if you have experience with X (formerly Twitter) and Reddit.
7 years in customer-facing roles, showcasing excellent relationship-building and client management skills. With noted experience in managing customer onboarding, training, and QBRs or performance reviews.
Proficiency in Google Tag Manager and Google Analytics to set up conversion tracking, validate event flows, and support attribution models.
Strong technical aptitude with the ability to troubleshoot, analyze, and support customer needs effectively.
Familiarity with CRM (e.g., HubSpot, Salesforce) and CS platforms (e.g., Vitally, Gainsight, or similar) is a plus.
Ideally, an understanding of the Web3 space, including blockchain technology, decentralized platforms and ecosystems.
Nice to have, experience working with Mobile Measurement Partners (MMP) for paid media attribution.
Personal Attributes:
The most important attribute is that you are someone who understands the value of ownership, shows leadership, takes initiative and thinks beyond the minimum required.
Exceptional written and verbal communication skills in English, with the ability to convey complex ideas clearly and persuasively.
Proven ability to work effectively in a dynamic context-switching environment, while paying attention to detail.
Ability to take proactive ownership and work independently, showcasing personal responsibility and accountability.
You thrive as a team player in a multicultural environment.
You have a curiosity and a self-driven mindset, with the willingness to learn and master new concepts.

Requirements:
5+ years of experience in technical customer-facing roles such as Technical Customer Success Manager, Technical Customer Success Engineer, or Technical Account Management within the tech or SaaS industry.
In-depth experience with technical products or services, especially familiarity with developer tools, CI/CD practices, cloud infrastructure and software development processes.
Excellent problem-solving skills, coupled with the ability to clearly communicate complex technical concepts to a diverse audience.
Exceptional communication and organizational skills, capable of managing different sized accounts and prioritizing tasks effectively.
A collaborative team player, able to work closely with cross-functional teams to enhance customer success and drive account growth.