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we are looking for a Inbound Sales Representative.
As an Inbound Sales Development Representative , you will join our fast-growing and dynamic team to drive future growth engine.
You will challenge the norms, never settle, and relentlessly find a way to create an even better experience for future clients.
You will be responsible for end-to-end management of small and medium enterprise (SME) leads, ranging from qualifying, pitching, onboarding and activating new clients. You will also collaborate closely with the Marketing and Channel Partnerships teams to refine our ideal customer profile.
As a key member of the Growth team, you will also share valuable insights that will help create an even better experience for future clients.
Responsibilities:
Advocate for : Create a strong first impression to our prospects by providing them with an end-to-end world-class experience and product expertise.
Identify Opportunities: Utilize data and speak with prospects to qualify and understand how our use cases can address their business needs and pain points.
Educate and Activate: Teach customers how to leverage the full range of products, and ensure adoption of our products.
Champion Customer Needs: Act as the voice of the customer within , ensuring their needs and feedback are heard and addressed

we are looking for a Enterprise Sales Development Representative.
What youll be doing
Initiate contact with potential customers through email outreach or cold calling and follow up on designated touchpoints in a customer journey
Move quality leads through the funnel while connecting them to a salesperson and arranging meetings
Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales
Update activity and contact information within the CRM system and support reporting efforts
Inform and recommend outreach strategies and best practices through testing various types of touchpoints
Contribute to building out best practices in this area as we grow the team
Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging
Work closely with Account Executives on the handover & first call

we are looking for a Growth Specialist (Indian Market).
As a Growth Specialist for the Indian Market, you will serve as the primary bridge between us and Indian customers and communities. Your role will focus on driving growth, strengthening customer relationships, and expanding presence through on-ground engagement and community partnerships.
Core Responsibilities :
Identify new customers, communities, and growth opportunities
Promote new products and services to existing customers
Lead onboarding and retention initiatives
Collaborate with Indian community leaders and key partners
Train customers on how to use application and digital services
Conduct field activities across the country, including in-person customer support
Maintain flexibility to support clients arriving on late-night or early-morning flights, community events, and field operations
Create social media content, including Facebook posts, Telegram updates, and short instructional videos on app usage

we are looking for a Senior Sales Specialist.
Responsibilities:
Generate new business by identifying and prospecting new logos, as well as upselling and cross selling into existing clients across the ICE network
Protect Existing Revenue by actively engaging with existing clients, which includes on-site visits, training, feeding through feedback to support and product management.
Perform warm calls to existing clients as well as cold calls to prospects
Conduct outreach, both remote and on-site, to promote the value proposition of ICE products and services
Position and demonstrate ICE products and services with the overall objective to grow revenue and ensure ICE maintains a dominant position in their respective markets
Develop and nurture a network of client relationships
Garner a deep understanding of organizational groups and business priorities of assigned accounts
Collaborate with sales, relationship management and inside sales to identify opportunities and deliver value-added solutions to enhance our clients business
Develop internal relationships across the wider ICE network, including cross-selling opportunities
Maintain clear records of activity including CRM, Call reports, Service Requests and Monthly Activity Reports
Will need to travel across the region on a regular basis (min once a month)

What am I going to do?:
Setup and own the Fulfillment Operating system : Collaborate with functions across the organization, including product, operations and R&D, to setup fulfillment layer Own and manage the end-to-end execution lifecycle: including project tracking, status visibility, and proactive intervention for high-value work. Optimize "Customer Satisfaction": Maximize the project success rate and repeat purchase behavior for large orders. Standardize Complex Outcomes: Create structured kickoff workflows, milestone tracking, and Statement of Work confirmation tools to eliminate the product-driven failure modes that undermine trust. Manage Post-Order mitigations: Oversee the escalation and dispute resolution pathways, transforming them from reactive costs into proactive trust-building touchpoints.