we're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery Storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. We are looking for a Sales Operations Account Manager to join us! Responsibilities:
* Serve as the main point of contact for customers on operational matters.
* Manage end-to-end order processing, from PO to delivery, while ensuring best-practice execution.
* Ensure timely and successful delivery of products in line with SolarEdge commitments and customer expectations.
* Own and manage customer escalations, proactively driving resolution and follow-up.
* Lead periodic forecasting processes with customers; monitor stock levels, bookings, shipments, and raise flags as needed.
* Collaborate closely with the Finance team to resolve invoicing, credit, and pricing matters.
* Track and monitor customer agreements and incentive plans.
* Prepare and issue weekly reports reflecting order status and key financial aspects.
* Ensure smooth and compliant order flow in alignment with organizational policies.
* Continuously improve processes, build KPIs, and lead automation initiatives.
* Maintain frequent communication with global SolarEdge stakeholders, including customers, operations, planning, and sales teams.
Country:
Israel
City:
Herzliya
Requirements: * BSc in Industrial Engineering, Economics, or Accounting from a recognized university.
* Excellent English - a must; additional languages (especially German, Italian, or French) are an advantage.
* 2-3 years of experience in a similar role, with exposure to operations management, account management, and cross-functional work - an advantage.
* Strong proficiency in Microsoft Office, particularly Excel.
* Highly organized self-starter, able to manage multiple tasks in a fast-paced environment.
* Team-oriented professional with strong communication and interpersonal skills.
SolarEdge recognizes its talented and diverse workforce as a key competitive advantage. Our business success is a reflection of the quality and skill of our people. SolarEdge is committed to seeking out and retaining the finest human talent to ensure top business growth and performance.
This position is open to all candidates.