Required Team Lead, Technical Account Manager -IL
About The Position
A modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, traces, and security events with features such as APM, RUM, SIEM, Kubernetes monitoring, and more, enhancing operational efficiency and reducing observability spending by up to 70%.
As the Team Lead, Technical Account Manager (TAM), you will lead a team responsible for delivering excellent technical account management, with a focus on guiding the seamless onboarding of new customers. You will ensure your teams success in building strong customer relationships, addressing technical issues related to observability, and maintaining data-driven operational excellence. This role requires technical depth in logging, monitoring, and observability tools as well as strong leadership skills.
Key Responsibilities:
Leadership & Team Development:
Lead, mentor, and manage a team of TAMs to ensure successful customer onboarding and long-term success.
Develop KPIs for the team and track performance related to the onboarding experience, ensuring customer satisfaction.
Provide technical guidance and foster team collaboration on observability tools and log analytics.
Technical Expertise & Customer Engagement:
Oversee the implementation of observability tools, guiding customers through Logs, Metric and Traces monitoring, and real-time analysis.
Ensure that your team delivers expert-level onboarding and ongoing, for our observability and logging solutions.
Provide deep technical insights on cloud observability and integration of us into customer infrastructures.
Customer Relationship Management:
Be the primary escalation point for customer technical challenges.
Proactively work with customers to enhance their logging and observability practices, integrating them seamlessly with our platform.
Engage with our stakeholders to provide tailored technical solutions that align with customer business goals.
Data-Driven Leadership:
Leverage customer feedback and usage data to enhance the onboarding process and overall TAM team performance.
Analyze patterns in customer data, ensuring that your team applies data insights to improve observability outcomes and preempt issues.
Collaborate with internal teams on product enhancements, informed by your team's customer data analysis.

Were now looking for an Inside Sales Associate to join our Retail / New Verticals team in Israel.
In this role, youll play a key part in expanding our retail network by connecting with potential partners across a variety of retail categories, such as grocery, beauty, electronics, pet supplies, and more. Youll help bring new businesses onto the platform, support their onboarding journey, and contribute to the growth of our retail offering in Israel.
What youll be doing
Day-to-day in this role youll:
Act as the first point of contact for inbound leads from retail businesses interested in joining the platform.
Conduct partnership discussions and assist in negotiating commercial terms to ensure the right fit for our retail offering.
Collaborate closely with Retail Partnership Managers to ensure smooth onboarding and activation of new partners.
Maintain and update sales records and CRM data to ensure accurate reporting.
Promote and sell additional products and features to existing retail partners, helping them increase visibility, drive sales, and grow their businesses.
Support the sales team with ad-hoc tasks and ongoing projects as needed.

Were growing fast and expanding into the Nordic market, and were looking for a high-performing Account Executive to lead our regional growth and drive new business across Sweden, Norway and surrounding territories.
This is a high-impact role where youll own the full enterprise sales cycle end-to-end, working cross-functionally with Sales Engineering, Product, Marketing, and Leadership to position as a strategic partner.
What Youll Be Doing:
Own the full sales cycle from prospecting to negotiation and close
Drive new logo acquisition across the Nordic region
Take full ownership of all sales activities within your territory
Lead complex, multi-stakeholder enterprise sales processes
Collaborate cross-functionally with Marketing, Sales Engineering, Product, and Leadership
Deliver tailored demos and proof-of-value engagements to accelerate deals
Build trusted advisor relationships with key stakeholders
Apply structured sales methodologies to drive consistent outcomes
Manage pipeline and forecasting in Salesforce
Mentor and support junior team members where needed

We are looking for an ambitious, highly driven International Inside Sales Representative to accelerate growth across EMEA and global markets. In this dual-impact role, you will drive outbound pipeline generation for our Mid-Market and Enterprise teams while independently owning and closing full-cycle sales for SMB accounts.

Responsibilities:
Dual Pipeline Generation: Prospect, qualify, and generate high-impact opportunities from inbound leads and multi-channel outbound prospecting (email, cold calling, social selling).
Full-Cycle SMB Sales: Manage the complete sales cycle for SMB prospects from discovery and technical value proposition through commercial negotiation and closing.
Account Mapping & Discovery: Uncover technical and infrastructure pain points across target accounts, engaging DevOps, DevSecOps, and Security leadership.
Cross-Functional Collaboration: Partner with Account Executives, Sales Engineering, and Marketing to progress enterprise pipeline and streamline handoffs.
Pipeline Hygiene & Presence: Maintain accurate CRM data and forecasting; represent Akeyless at key international industry events and client meetings.