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חברה חסויה
Location: Herzliya
Job Type: Full Time
Were looking for a customer-focused and technically skilled Technical Account Manager (TAM) to join our Global Support team. In this highly visible role, youll serve as the trusted technical advisor and primary support contact for some of most strategic customers, helping drive customer satisfaction, retention, and long-term success.

As a Technical Account Manager, you will own the technical relationship with a portfolio of key enterprise accounts, providing proactive support, strategic guidance, and escalation management.

*The role may require occasional Friday and Saturday shifts, based on business needs.

Your key responsibilities will include:

Serve as the primary technical contact for strategic customers, building strong relationships and deep knowledge of their business, deployments, and integrations.
Conduct regular account reviews, maintain accurate documentation, and ensure alignment with customer SLAs and operational requirements.
Proactively monitor support trends, identify recurring issues, communicate product updates and risks, and lead Root Cause Analysis (RCA) activities following major incidents.
Own and drive the resolution of escalated and high-priority issues, coordinating across Support, R&D, Product, and other internal teams to ensure timely outcomes and clear customer communication.
Partner closely with Customer Success, Product Management, R&D, and Account Management teams to advocate for customer needs and support strategic initiatives.
Prepare and deliver Quarterly Business Reviews (QBRs), provide performance reporting against KPIs and SLAs, and identify customer risks and growth opportunities.
Requirements:
2-3 years in a customer-facing technical role (T2, TAM, Solutions Engineering, or equivalent) with demonstrated account ownership
Ability to independently investigate technical issues using logs, transaction data, or query tools (SQL or similar)
Experience preparing and presenting business reviews or technical summaries to senior stakeholders
Proactive working style- comfortable identifying and raising risks before they become customer-reported incidents
Familiarity with Jira and Confluence for escalation tracking and documentation
High English proficiency (spoken and written) - mandatory
Nice-to-Have Skills

Experience supporting SaaS, Fintech, Payments, IoT, or connected-device solutions.
Knowledge of APIs, integrations, software deployments, and technical ecosystems.
Additional languages are an advantage.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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לפני 14 שעות
דרושים בJobs.ai
Job Type: Full Time and Hybrid work
Job description

For a well-established and leading software company, we are looking for a senior leader to head the post-sales organization.
This is a key leadership role reporting directly to the CEO, with end-to-end responsibility for Customer Success, Professional Services, Support, and Customer Operations.
Key Responsibilities
Lead and manage Customer Success, Implementation, Professional Services and Support teams
Own the entire post-sales customer lifecycle, from onboarding and implementation through adoption, retention and growth
Drive operational excellence, customer satisfaction and service quality
Establish and monitor KPIs, SLAs and performance metrics
Lead cross-functional initiatives with Product, R&D, Sales and Executive Management
Improve processes, scalability and Customer Experience across the organization
Manage managers and professional teams while maintaining a hands-on leadership approach

בהגשת המועמדות אני מאשר/ת לחברת איי בי אינטראקטיב סולושנס בעמ לשמור את פרטיי, להעבירם למעסיקים רלוונטיים ולהציע לי משרות נוספות, בהתאם למדיניות הפרטיות.

ניתן לבטל את ההסכמה בכל עת במייל: support@jobsai.co.il.
Requirements:
Job requirements

Proven leadership experience managing large customer-facing organizations, including managers and multidisciplinary teams
Mandatory experience leading Customer Success, Support, Professional Services, Delivery or Implementation teams in a Software, SaaS or ERP environment
Mandatory familiarity with ERP systems and enterprise software solutions
Experience managing complex customer lifecycles, from onboarding and implementation through adoption, retention and growth
Strong operational and business orientation with a track record of building processes, KPIs and service excellence frameworks
Experience driving organizational change and leading cross-functional initiatives
Excellent stakeholder management skills and ability to work effectively with Product, R&D, Sales and Executive Management
Hands-on leadership style with the ability to combine strategic thinking and execution
This position is open to all candidates.
 
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הגשת מועמדות
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משרה בלעדית
לפני 13 שעות
חברה חסויה
Location: Herzliya
Job Type: Full Time and Hybrid work
BrandShield is growing and looking for an Junior Customer Success Manager to join our talented team:

Who are you?

A Lawyer after an internship (or a law degree), with excellent English and the ability to work in a customer-facing team.

Essential Roles and Responsibilities

Working with leading international companies

Analysis of violations in the field of trademarks and intellectual property

Enforcement of violations on different platforms: sites, e-commerce sites, social networks, and more. Enforcement of violations, exploitation of brands, distribution of fakes, and more.

Preparation of customized reports

Analysis enforcement results and follow-up over time
Requirements:
A Lawyer after an internship (or a law degree)
A lawyer with experience in trademarks and intellectual property- an advantage
Fluent English
Outstanding verbal and written communication skills
The initiative, intelligence, integrity
Excellent ability to work in a team, independent workability, ability to go down to details, and out of the box thinking
Self-starter results-oriented, and coachable
Thorough and professional follow-up skills
High-level information and search capabilities
Ability to analyze writing and drafting documents in English
Experience in web and office applications - a must
This position is open to all candidates.
 
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הגשת מועמדות
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
לפני 17 שעות
דרושים בJob space
סוג משרה: מספר סוגים
חברת AI צומחת מחפשת מנהל /ת קשרי לקוחות ומתאם/ת פגישות שירותי/ת! הצטרפו לצוות מתקדם והובילו את חוויית הלקוח.

תיאור תפקיד:
- ליווי והצלחת לקוחות - מענה בצ'אט ובשיחות וידאו (זום), פתרון בעיות ודאגה לשביעות רצון הלקוח.
- בניית קשר אישי עם הלקוחות ושמירה על חוויית שירות גבוהה לאורך זמן.
- מענה טלפוני חם ומקצועי ללקוחות קיימים ולפונים חדשים.
- תיאום וזימון פגישות וניהול שוטף של יומן החברה והצוות.
- עבודה שוטפת מול צוות מקצועי ובסביבת AI מתקדמת.

שכר ותנאים:
- שכר תחרותי בהתאם לניסיון ולכישורים.
- היקף המשרה: משרה מלאה.
- סביבת עבודה דינמית, צעירה ומתקדמת בעולם ה-AI עם הזדמנות אמיתית לצמיחה.
- מיקום: רמת השרון
דרישות:
- אנגלית ברמה גבוהה מאוד - דיבור שוטף וכתיבה מול לקוחות
- עברית רהוטה ויכולת ביטוי מצוינת בכתב ובעל פה.
- זמינות למשרה מלאה.
- ניסיון בשירות לקוחות / מכירות / תיאום - יתרון (לא חובה).

שליחת קורות חיים או הגשת מועמדות מהווה הסכמה לכך שחברת גוב ספייס בעמ (החברה) תשמור ותשתמש בפרטיך, לרבות למטרת פנייה אליך בנוגע למשרות נוספות ודומות, בכל עת, ובנוסף גם להעברת פרטיך למעסיקים פוטנציאליים בעתיד. השימוש במידע ייעשה בהתאם למדינות הפרטיות באתר החברה ובה גם מידע על זכויותיך. ניתן לסרב לשימוש עתידי כאמור במידע בשליחת תמחקו אותי או לפנות בכל שאלה או בקשה בנושא באמצעות פרטי הקשר שבמדיניות הפרטיות. המשרה מיועדת לנשים ולגברים כאחד.
 
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הגשת מועמדות
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משרה בלעדית
לפני 20 שעות
דרושים באיי. סי. דיגיטל (2016) בע"מ
מיקום המשרה: מספר מקומות
סוג משרה: משרה מלאה ועבודה היברידית
אז מה תעשו ביומיום?
תהיו אחראים על ניהול והוצאה לפועל של תקציבי פרסום דיגיטלי עבור הלקוחות האסטרטגיים והגדולים ביותר במשק הישראלי, תובילו תהליכים וקמפיינים מקצה לקצה, תנהלו לוחות זמנים ומשימות באופן שוטף תוך הגדרת סדרי עדיפויות ותיאום בין צוותים ומחלקות שונות בארגון, תהוו גורם מקצועי ומוביל עבור לקוחות החברה בעולם הדיגיטל, תעניקו ייעוץ וליווי שוטף ותפעלו באופן מתמיד לשיפור ביצועי הלקוחות, זיהוי הזדמנויות וצמיחה עסקית באמצעות עבודה מבוססת נתונים ותוצאות!
דרישות:
ניסיון של שנה לפחות במשרד פרסום - יתרון
ניסיון בעבודה מול לקוחות
זיקה לעולם השיווק והפרסום
יכולת ארגון וניהול ברמה גבוהה
שליטה גבוהה בכל תוכנות אופיס
יכולת למידה גבוהה, סדר וארגון, שירותיות וחשיבה אנליטית.
תואר ראשון בעולמות הניהול והשיווק/קורסים רלוונטיים - יתרון. המשרה מיועדת לנשים ולגברים כאחד.
 
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הגשת מועמדות
עדכון קורות החיים לפני שליחה
8252492
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תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
05/06/2026
חברה חסויה
Location: Herzliya
Job Type: Full Time
Join us at Nayax , a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 12 offices worldwide. At Nayax, you’ll be part of a diverse and innovative community where your work makes a real impact and helps shape the future of payments. We're looking for a customer-focused and technically skilled Technical Account Manager (TAM) to join our Global Support team . In this highly visible role, you'll serve as the trusted technical advisor and primary support contact for some of Nayax's most strategic customers, helping drive customer satisfaction, retention, and long-term success. As a Technical Account Manager, you will own the technical relationship with a portfolio of key enterprise accounts, providing proactive support, strategic guidance, and escalation management. *The role may require occasional Friday and Saturday shifts, based on business needs. Your key responsibilities will include:
* Serve as the primary technical contact for strategic customers, building strong relationships and deep knowledge of their business, deployments, and integrations.
* Conduct regular account reviews, maintain accurate documentation, and ensure alignment with customer SLAs and operational requirements.
* Proactively monitor support trends, identify recurring issues, communicate product updates and risks, and lead Root Cause Analysis (RCA) activities following major incidents.
* Own and drive the resolution of escalated and high-priority issues, coordinating across Support, R&D, Product, and other internal teams to ensure timely outcomes and clear customer communication.
* Partner closely with Customer Success, Product Management, R&D, and Account Management teams to advocate for customer needs and support strategic initiatives.
* Prepare and deliver Quarterly Business Reviews (QBRs), provide performance reporting against KPIs and SLAs, and identify customer risks and growth opportunities.

Learn More about Nayax:
Founded in 2005, Nayax is a global fintech leader providing end?to?end payment, consumer engagement, and business management solutions. Our technology helps businesses increase revenue, reduce operational costs, and deliver seamless commerce experiences across unattended, self?service, and retail environments. Nayax supports 80+ payment methods in 50+ currencies, holds a European payment institution license, and works closely with leading global financial institutions. We operate in 120+ countries, with 1,200+ employees across 13 offices worldwide. Our global headquarters are located in Herzliya Hills, Israel, near the train station, and serve as our largest hub for innovation, product development, and global operations. At Nayax, we foster a collaborative, impact?driven culture where ownership, learning, and long?term growth are part of everyday work.
Requirements:
What Makes You a Great Fit
* 2–3 years in a customer-facing technical role (T2, TAM, Solutions Engineering, or equivalent) with demonstrated account ownership
* Ability to independently investigate technical issues using logs, transaction data, or query tools (SQL or similar)
* Experience preparing and presenting business reviews or technical summaries to senior stakeholders
* Proactive working style- comfortable identifying and raising risks before they become customer-reported incidents
* Familiarity with Jira and Confluence for escalation tracking and documentation High English proficiency (spoken and written) – mandatory Nice-to-Have Skills
* Experience supporting SaaS, Fintech, Payments, IoT, or connected-device solutions.
* Knowledge of APIs, integrations, software deployments, and technical ecosystems.
* Additional languages are an advantage. Why Join Nayax
* Be part of a global, fast-growing fintech leader.
* Work with cutting-edge payment and IoT technologies.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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15/06/2026
חברה חסויה
Location: Herzliya
Job Type: Full Time
Our Evergreen Sales Account Manager position offers continuous opportunities for enthusiastic and motivated professionals to join us in the future. It is not tied to a specific vacancy, but it enables us to get to know you and stay in touch, so that when a new opportunity arises, you could be among the first people we reach out to. Israel and Romania are growing significantly - we'd love you to join our strong team!

If youre interested in working at us, please apply, and we will get in touch.

What You Will be Doing

Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Requirements:
You have a minimum of 3 years successfully selling technology products and solutions to businesses
You have a bachelor's degree, preferably in a technical discipline or equivalent experience
You have a successful record of accomplishment managing enterprise accounts
You are comfortable working through structured retention cycles as well as developing and executing tailored account retention plans
You have an innate passion to learn. We are constantly seeking to better understand each clients security position, needs, and strategies
You are a natural leader with a roll-up-the-sleeves mentality ready to help others and drive success throughout the entire sales organization. We never learn alone
You are an active listener and have excellent negotiation and presentation skills. You can effectively communicate with both technology-oriented and senior business executives at the C level and are comfortable articulating the technical and business value of our products
You have the ability to set goals, prioritize tasks, and achieve success with minimal oversight
You keep your pipeline accurate, and your forecast updated for management
You possess a fundamental understanding of security threats, solutions, and security tools
You are highly competitive, ramp quickly, are extremely adaptive, and pride yourself on exceeding sales goals
You are able to travel as necessary to your assigned accounts, and to Company meetings
Highly ethical and professional personal conduct
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
לפני 17 שעות
חברה חסויה
Location: Herzliya
Job Type: Full Time
The impact you will have
Drive new Lakebase revenue by identifying, qualifying, and driving Lakebase activations and consumption within a defined territory, in partnership with regional Account Executives and the broader account team.
Lead with outcomes for key Lakebase personas - including platform teams and developers, data teams, and central IT - articulating how Lakebase helps them ship features faster, simplify operational data architectures, and improve governance and cost efficiency.
Sell the value of fully-managed Postgres for intelligent applications, positioning Lakebase as the optimal choice for operational workloads that power real-time, AI-driven experiences.
Run complex, multi-threaded sales cycles from discovery and value hypothesis through commercial negotiation and close, navigating executive, technical, and line-of-business stakeholders.
Orchestrate proof-of-value and POCs that validate Lakebases benefits for OLTP-style workloads, reverse ETL, and AI/ML-driven applications, in partnership with solution architects and specialists.
Compete and win against legacy and cloud-native operational databases by leveraging our compete assets, benchmarks, and customer references.
Align to measurable business outcomes such as performance, developer productivity, time-to-market for new features, cost reduction, and simplification of the operational data landscape.
Partner cross-functionally with Product Management, Marketing, Customer Success, and Partner teams to shape territory plans, launch plays, and co-selling motions with key ISVs and GSIs.
Enable the field by sharing Lakebase best practices, success stories, and sales motions with broader sales teams, helping scale Lakebase proficiency across the organization.
What success looks like in this role
This role requires the ability to operate across two key motions simultaneously:
Establish top strategic focus accounts by engaging application development teams to create net-new intelligent applications leveraging Lakebase.
Drive longer-term Postgres standardization and migration within our most strategic accounts.
Requirements:
What we look for
Proven enterprise SaaS sales experience, consistently exceeding quota in complex, multi-stakeholder deals.
Proven success selling data platforms, operational databases (e.g., Postgres, MySQL, cloud-native DBaaS), or adjacent data/AI infrastructure to technical buyers and business leaders.
Strong understanding of modern data and application architectures, including cloud-native services, microservices, event-driven systems, and how operational data underpins AI and analytics strategies.
Ability to sell to both technical stakeholders (developers, architects, data engineers) and business stakeholders (product leaders, operations, line-of-business owners).
Demonstrated experience leading specialist or overlay motions, working jointly with core Account Executives to create and progress opportunities.
Executive presence with the ability to whiteboard architectures, lead C-level conversations, and build trust with senior decision makers.
Strong value selling skills: adept at discovering pain, building a business case, and tying technical capabilities to clear, quantified outcomes.
Excellent communication, storytelling, and negotiation skills, with comfort presenting to both large and small audiences.
Bachelors degree or equivalent practical experience.
Preferred qualifications
Experience selling Postgres, operational databases, OLTP workloads, or transactional cloud database services, ideally within large or strategic accounts.
Familiarity with data platforms, lakehouse architectures, and cloud ecosystems (AWS, Azure, GCP), including how operational databases fit within broader data and AI strategies.
Understanding of reverse ETL, real-time decisioning, and operational analytics use cases, and how they drive value for customer-facing and internal applications.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
15/06/2026
Location: Herzliya
Job Type: Full Time
The Ministry of Defence Account Manager is responsible for managing and growing strategic relationships with MoD stakeholders, ensuring the successful delivery of contracted services and solutions. The role acts as the primary interface between and MoD customers, aligning operational delivery, commercial performance, and long-term account strategy while ensuring compliance with defence, security, and regulatory requirements.

Key Responsibilities

Account Management & Stakeholder Engagement

Serve as the primary point of contact for Ministry of Defence customers and key stakeholders
Build and maintain strong, trusted relationships across MoD departments, project teams, and senior leadership
Understand MoD priorities, capability gaps, and future programmes to support long-term account planning
Manage MoD contracts throughout their lifecycle, ensuring delivery against scope, cost, quality, and schedule
Lead contract reviews, performance reporting, and governance meetings
Ensure compliance with contractual obligations, defence regulations, and security requirements
Support pricing, bid submissions, renewals, and contract variations
Security clearance level 1/2
Requirements:
Proven experience in account management within defence, government, or highly regulated sectors
Strong understanding of MoD structures, procurement processes, and contracting models
Excellent stakeholder management and communication skills
Experience managing complex, high-value contracts
Strong commercial awareness and problem-solving ability
Background in defence, aerospace, technology, or systems integration
Understanding of MOD & IDF projects
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8695518
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
Location: Herzliya
Job Type: Full Time
We are looking for an Inside Sales Representative to join our amazing team and play a pivotal role in shaping the future of our company. The Inside Sales Representative will be part of a fast-growing global FinTech company. We are looking for a self-starter who thrives in a fast-paced environment. You must be comfortable making dozens of calls per day, qualifying prospects, creating sales opportunities, closing deals, and managing accounts. This role involves 50% cold calling, so confidence in hunting is a must.

The Inside Sales Representative will report to the Director of Inside Sales EMEA.

Weekly Schedule: Monday to Friday

Key Responsibilities:

Source new sales opportunities through inbound leads and manage the full sales cycle for the SMB market.
Optimize the funnel for Enterprise and SMB opportunities and align Enterprise opportunities with local Sales Representatives.
Proactively hunt for new opportunities using social media, industry associations, and other channels.
Understand and manage all phases of the sales cycle while handling technical and product-related inquiries.
Accurately document all activities in Salesforce
Requirements:
Native English speaker - must
2+ years of sales experience with a proven track record of success.
Self-motivated team player with a driven and goal-oriented mindset.
Driven and goal-oriented.
Strong ability to meet and exceed annual quotas.
Excellent written and verbal communication skills in English (plus any other European language)
Experience working with Salesforce or a similar CRM is preferred.
Weekly Schedule: Monday to Friday
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8701052
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
Location: Herzliya
Job Type: Full Time and Multilingual
We are looking for an Inside Sales Representative - Polish Speaker to join our amazing team and play a pivotal role in shaping the future of our company. The Inside Sales Representative will be part of a fast-growing global FinTech company. We are looking for a self-starter who thrives in a fast-paced environment. You must be comfortable making dozens of calls per day, qualifying prospects, creating sales opportunities, closing deals, and managing accounts. This role involves 50% cold calling, so confidence in hunting is a must.

The Inside Sales Representative will report to the Director of Inside Sales EMEA.

Weekly Schedule: Monday to Friday

Key Responsibilities:

Source new sales opportunities through inbound leads and manage the full sales cycle for the SMB market.
Optimize the funnel for Enterprise and SMB opportunities and align Enterprise opportunities with local Sales Representatives.
Proactively hunt for new opportunities using social media, industry associations, and other channels.
Understand and manage all phases of the sales cycle while handling technical and product-related inquiries.
Requirements:
Be part of a global FinTech leader at the forefront of payment innovation.
Work in a high-energy, dynamic environment where your ideas matter and your impact is visible.
Enjoy career growth opportunities in a rapidly scaling company.
Collaborate with diverse, international teams and make meaningful connections.
Take ownership of the full sales cycle and directly influence company success.
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8701000
סגור
שירות זה פתוח ללקוחות VIP בלבד