דרושים » מערכות מידע » CRM Project Manager

We are looking for a Salesforce Project Manager to join our MIS team and play a key role in evolving our growing Salesforce environment. This is a unique opportunity to work with a highly motivated, professional team that delivers business-critical Salesforce solutions across the organization. In this role, you will lead complex, end-to-end Salesforce initiatives, combining full project ownership, strong business analysis capabilities, and a solid understanding of Salesforce-based solutions. You will work closely with business stakeholders, internal users, and technical teams to design, deliver, and continuously improve Salesforce solutions supporting Sales, Service, and additional business domains.
Our work model is hybrid, combining remote and on-site work, allowing flexibility and productivity.
Responsibilities:
End-to-End Delivery: Lead Salesforce projects end to end, covering all lifecycle stages: initiation, requirements gathering, planning, execution, testing, deployment, and post-go-live support.
Business Analysis & Partnership: Work closely with users and stakeholders to deeply understand business needs, translate them into clear requirements, and ensure solutions fully address real business problems.
Project Leadership: Own timelines, scope, risks, dependencies, and priorities across multiple parallel projects.
Salesforce Implementation & Configuration: Collaborate with admins and developers on Salesforce configuration and delivery, including flows, validation rules, approval processes, automations, and integrations.
System Ownership & Continuous Improvement: Support ongoing system enhancements, maintenance, and optimization to ensure smooth daily operations and scalable growth.
Cross-Functional & Global Collaboration: Coordinate work between business teams, IT, R&D and else across different geographies.

The Project Manager will oversee and manage the end-to-end delivery of digital transformation centered on CRM strategy and the Salesforce platform. This role requires a strong strategic understanding of CRM processes (Sales, Service), deep knowledge of the Salesforce ecosystem, and expertise in Project Management methodologies. The Project Manager will ensure the successful execution of complex Salesforce initiatives while aligning technology solutions with core business goals and maintaining the highest standards of quality and efficiency.
Key Responsibilities:
Lead cross-functional teams in the execution of large-scale CRM and Salesforce programs (e.g., global implementations, legacy system migrations, or platform consolidations).
Develop and maintain detailed program roadmaps, timelines, and budgets for the entire Salesforce portfolio.
Ensure all programs are delivered on time, within scope, and on budget.
Monitor program progress, proactively manage risks, and resolve inter-project issues and dependencies.
Report regularly to senior management and stakeholders on overall program performance and business value realized.
Serve as the primary point of contact for internal business clients (Sales, Service, Marketing departments), ensuring their needs are deeply understood and met by the technology solution.
Manage relationships with internal and external stakeholders, including Salesforce Architects, Development Teams, and Business Process Owners.
Drive organizational change management to ensure high user adoption of the implemented Salesforce solutions.
Collaborate with Salesforce Architects and Engineers to design and implement solutions that meet specific business needs while ensuring system scalability, stability, and platform best practices.
Ensure all projects meet the highest quality and data integrity standards.
Lead, mentor, and motivate multiple project teams involved in the program to achieve high performance.
Allocate resources effectively and manage team workload across the entire program.

abra SAP Department is seeking for an SAP CRM Consultant. We are looking for a skilled SAP CRM Functional Consultant with strong business understanding and hands-on implementation capabilities to join the Digital & CRM domain in a leading retail and energy organization. The role focuses on implementing, configuring, and supporting SAP CRM On-Premise solutions while working in a complex, enterprise-scale environment that impacts large-scale customer experience and digital journeys. This role requires strong functional SAP CRM expertise, proven ability to lead end-to-end processes, and the capability to translate business needs into system solutions, specifications, and actionable deliverables across multiple stakeholders. A full-time position, based in the Sharon area, Israel. Key Responsibilities:
* Implement and maintain SAP CRM On-Premise solutions in alignment with business requirements
* Analyze and define end-to-end business processes across customer service, sales, and digital CRM journeys
* Lead projects and tasks from requirements gathering through design, implementation, and production rollout
* Write functional specifications and work closely with development, integration, QA, BI, and infrastructure teams
* Provide ongoing production support, troubleshooting, and resolution of system issues
* Work with multiple internal stakeholders and external system interfaces
* Support and guide users while ensuring system stability and continuous improvement
* Drive process optimization and business efficiency initiatives across CRM domains

abra SAP department is seeking an SAP Finance Project Manager. We are looking for a skilled SAP Finance Project Manager to lead ERP-based finance solutions end-to-end — from understanding business needs to delivering and improving systems in production. This role sits at the intersection of Finance and IT and requires strong SAP finance knowledge, ERP systems understanding, and proven project and stakeholder management experience. A full-time, hybrid position, based in the Central District of Israel. ?Key Responsibilities:
* Lead end-to-end SAP finance projects, including planning, delivery, testing (UAT), and go-live
* Gather, analyze, and define business and functional requirements and perform systems and business process analysis
* Prepare and maintain functional and technical specification documents
* Define and document ERP integrations and technical interfaces while collaborating with ERP, BI, Data, and Integration teams
* Drive automation initiatives and improve SAP-based financial processes
* Manage external vendors and internal stakeholders throughout project execution
* Ensure compliance with information security, documentation, and change control standards

We are looking for a highly motivated MIS Project Manager to join our Information Systems team and lead strategic corporate systems initiatives across the organization. In this role, you will partner with business stakeholders to analyze processes, implement scalable solutions, and drive operational excellence through modern enterprise platforms, automation, and AI-driven capabilities.
This position reports directly to the VP of MIS and offers a unique opportunity to work in a professional, collaborative, and fast-paced environment focused on innovation and continuous improvement.
Our hybrid work model combines remote and on-site work, enabling flexibility and productivity.
What Youll Do
Lead end-to-end implementation and optimization projects across corporate systems, including Atlassian (Jira & Confluence), Monday.com, Workato, CLM, and HR systems.
Gather, analyze, and translate business requirements into scalable technical and operational solutions.
Own project lifecycle management, including planning, execution, stakeholder communication, risk management, testing, deployment, and post-go-live support.
Maintain and continuously improve existing systems, workflows, automations, and integrations.
Design and customize business processes while leveraging AI-driven tools, automation, and analytics to improve efficiency, visibility, and decision-making.
Manage MIS sprint planning and delivery processes to ensure transparency, prioritization, and execution excellence.
Ensure data integrity, metadata governance, and system best practices across platforms.
Provide global end-user support, training, and documentation to drive adoption and user satisfaction.
Collaborate closely with cross-functional teams including HR, Legal, Finance, Operations, and R&D.

Guideline Group is a leading, well-established company in Israel, providing technological solutions in FinTech, Invest Tech, Legal Tech, and Business Tech (BT). Techdin, part of Guideline Group, is looking for a hands-on Technical Project Manager to lead strategic technology and business transformation projects across the organization. This role is responsible for managing projects end-to-end- from identifying business needs and defining project scope through planning, execution, stakeholder alignment, and successful delivery. The ideal candidate combines strong project management capabilities with a solid understanding of technology, business processes, and cross-functional collaboration. Responsibilities:
* Lead end-to-end technology projects across the organization.
* Define project scope, timelines, milestones, deliverables, and success criteria.
* Coordinate cross-functional teams including Product, R&D, Operations, Customer Support, Sales, and external vendors.
* Manage implementation and upgrades of business systems and operational platforms.
* Lead system enhancement initiatives, integrations, and process automation projects.
* Drive software release projects, ensuring readiness across all stakeholders and departments.
* Identify project risks, dependencies, and bottlenecks while proactively driving resolutions.
* Build project plans, monitor execution, and provide regular status updates.
* Ensure projects are delivered on time, and according to business priorities.
* Continuously improve project management methodologies and execution processes.

abra professional services is seeking a Project Manager! We are looking for an experienced technology project manager is needed to lead cross-organizational projects and processes from end to end - from understanding the need, through characterization and mapping of processes, to managing development and go-live. Key Responsibilities
* Leading cross-organizational technology projects and business processes
* Mapping processes and writing development specification documents
* Translating business needs into applicable technology solutions
* Working with managers, users, development teams and suppliers
* Managing and prioritizing tasks until full implementation

we are Hiring a Dynamics 365 Systems Analyst for our CRM Division. We are looking for a Dynamics 365 Systems Analyst to join our CRM Division. The role involves gathering and analyzing business requirements, translating them into system solutions, and supporting the implementation of Dynamics 365 CRM projects for leading clients.Responsibilities
* Analyze business requirements and translate them into Dynamics 365 solutions.
* Work closely with end users and business stakeholders to gather, document, and refine requirements.
* Write functional specification documents and support implementation processes.
* Collaborate with development, QA, and implementation teams throughout the project lifecycle.
* Support projects from requirements gathering through deployment and go-live.

As the Director of Project Management, you will be responsible for leading, mentoring, and scaling a high-performing team of Project Managers dedicated to delivering complex, large-scale Salesforce solutions for our global enterprise clients. You will oversee the strategic execution of the Professional Services portfolio, ensuring that all projects meet rigorous technical and business requirements.
In this role, you will combine a deep understanding of the PS business model with a sharp strategic and commercial mindset. You are not just a delivery governance lead, but a hands-on crisis solver who can step into high-stakes client escalations, rebuild trust, and pivot challenging situations into profitable, long-term partnerships.
Key Responsibilities
People Leadership & Mentorship: Lead and develop a team of Project Managers. Drive professional growth through coaching, performance management, and sharpening their client-facing consulting and negotiation skills.
Crisis Management & Escalation Leadership: Serve as the ultimate escalation point for strategic accounts. Actively lead the resolution of critical delivery crises and scope disputes, ensuring projects are brought back on track while maintaining client satisfaction (CSAT) and company reputation.
Commercial & Profitability Safeguarding: Own the financial health of the PS portfolio. Drive deep understanding of project margins, resource utilization, and SOW compliance. Ensure that crisis resolution does not compromise profitability by effectively converting scope gaps into formal, revenue-generating Change Requests.
Delivery Governance & Methodology: Define and standardize agile and hybrid project management methodologies across the Salesforce practice to ensure consistent, predictable, and high-quality delivery.
Resource & Capacity Planning: Strategically allocate Project Managers to client accounts based on expertise, complexity, and workload, ensuring optimal team utilization.
Strategic Stakeholder Management: Foster long-term, trusted-advisor relationships with C-level stakeholders at client organizations. Align Salesforce implementations with their macro business roadmap.
Executive Reporting: Provide the executive leadership team with transparent, high-level visibility into portfolio performance, revenue forecasts, and mitigation plans for potential delivery risks.

Customer Service
An Israeli CRM and Business Tech company undergoing a rapid transition to an AI-first approach across its products, services, and internal processes.
We are looking for a hands-on professional who will take ownership of customer-facing AI solutions, become a central point of contact for key customers, and work closely with our product and AI development efforts.
This is a cross-functional role with real impact on how the company operates and grows over the coming years.
Responsibilities:
Own and manage ongoing relationships with customers, gradually taking on a central Customer Success role
Analyze complex business needs and translate them into CRM and AI-based solutions
Define and design AI agents, automated processes, and advanced workflows
Lead and support solution implementation with customers, including hands-on involvement when needed
Work closely with development and implementation teams
Identify problems, propose solutions, and take full ownership from definition through execution
Continuously improve internal workflows and delivery processes using AI
What we offer:
A key role with real influence on the companys direction
Direct collaboration with the CEO and a high-quality core team
An opportunity to help shape the next generation of CRM and AI-driven solutions
A flexible, non-hierarchical work environment that values initiative and impact.