דרושים » מכירות » Technical Account Manager

At our company, our vision is to be earths most customer-centric company. In 2006, we launched our company Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers. our company Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability.
The Role:
An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor youll have a direct impact in helping our customers gain the most value from cloud technology. Youll craft and execute strategies to drive our customers adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. Youll provide advice on architecture, support strategy, project and launch planning as well as ongoing operational issues.
Key job responsibilities
* Youll advise on solutions, provide technical guidance and advocate for the customer
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Develop trusting relationships with customers, understanding their business needs and technical challenges
* Using your technical acumen and customer obsession, youll drive technical discussions regarding incidents, trade-offs, and risk management
* Consult with a range of partners from developers through to C-suite executives
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
* Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning
* Solve a variety of problems across different customers as they migrate their workloads to the cloud
* Uplift customer capabilities by running workshops, brown bag sessions, etc.

A Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor youll have a direct impact in helping our customers gain the most value from cloud technology. Youll craft and execute strategies to drive our customers adoption and use of our services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. Youll provide advice on architecture, support strategy, project and launch planning as well as ongoing operational issues.

Key job responsibilities:
* Youll advise on solutions, provide technical guidance and advocate for the customer.
* Ensure our environments remain operationally healthy whilst reducing cost and complexity.
* Develop trusting relationships with customers, understanding their business needs and technical challenges.
* Using your technical acumen and customer obsession, youll drive technical discussions regarding incidents, trade-offs, and risk management.
* Consult with a range of partners from developers through to C-suite executives.
* Collaborate with our Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from us.
* Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning.
* Solve a variety of problems across different customers as they migrate their workloads to the cloud.
* Uplift customer capabilities by running workshops, brown bag sessions, etc.

Required Account Manager - Base44
Job Description
Were building the go-to-market team for Base44, an AI-powered software development platform recently acquired by us. As an Account Manager, youll be instrumental in managing enterprise customers, nurturing long-term partnerships, ensuring they realize maximum value from our platform, championing their success, and identifying opportunities for growth.
This role is ideal for a customer-centric professional who thrives in a fast-paced, entrepreneurial environment and is excited to foster relationships that drive both customer satisfaction and business expansion. Youll have a foundational role in scaling our business, advocating for our customers, and shaping a best-in-class customer experience.
Responsibilities:
Own and nurture relationships with enterprise customers, serving as their primary point of contact and trusted advisor
Ensure successful onboarding, adoption, and ongoing engagement with the Base44 platform
Identify and drive opportunities for account growth, including renewals, upsells, and cross-sells
Proactively monitor customer health, usage trends, and satisfaction to mitigate churn and ensure long-term retention
Translate customer feedback and needs into actionable insights for the product, engineering, and leadership teams
Collaborate with sales, product, marketing, and support to deliver a seamless and positive client experience
Develop and deliver regular business reviews, demonstrating ROI and helping customers achieve their objectives
Maintain CRM best practices by documenting account activities, insights, and growth plans
Set the foundation to build and develop the account management team for the company.

Required Account Manager - TLV
About the Role
As an Account Manager, youll be a key growth driver-responsible for managing and expanding a portfolio of high-potential customers. Youll deepen relationships across accounts, becoming a trusted advisor who understands each customers unique goals and aligns our value to their business outcomes. This is more than a sales role: its a strategic, consultative position where youll shape the future of Account Management.
Youll collaborate cross-functionally with Sales, Customer Success, Product, and Support to champion your accounts internally and externally. In a fast-paced, global environment, youll also help define and scale the tools, processes, and best practices that fuel our long-term growth.
Responsibilities
Manage a portfolio of enterprise and managed accounts, building strong, multi-level relationships
Act as a trusted advisor by aligning our value to customer goals and business needs
Identify and execute on growth opportunities through upsell and cross-sell (e.g. Autopilot, Copilot)
Lead QBRs and strategic planning to drive customer alignment and retention
Collaborate cross-functionally to share insights and influence product and customer strategy
Monitor account health, proactively mitigating risk and driving satisfaction
Help build scalable processes and playbooks to support revenue growth

The successful Account Executive is a highly motivated, self-driven, and experienced Account Executive who is passionate about security and about driving protection against the biggest identity threats.

As our AE, you will be focused on providing value to C-Suite decision makers on their ability to drive the most secure environment possible for their workforce. You will consistently drive territory growth through driving both net new logos and cultivating and growing existing our customers. You will continually drive territory growth through both net new logos as well as through cultivating relationships to develop and grow existing us & Auth0 customers.

What Youll Be Doing:
Establish a vision and plan to guide your long-term approach to net new logo pipeline generation.
Consistently deliver revenue targets to support YoY territory growth.
Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings.
Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers.
Scope, negotiate and close agreements to consistently meet and exceed revenue quota targets.
Holistically embrace, access, and utilize our partners to identify and open new, uncharted opportunities.
Build and nurture effective working partnerships within your ecosystem (xDRs, Partners, Presales, Customer First, etc).
Adopt a strong value based sales approach, always looking to bring a compelling point of view to each customer.
Travel as necessary to build and cultivate customer and prospect relationships. Expectation to also be present in our Stockholm office for collaboration and training purposes.

We are seeking an experienced Account Manager to join our team. This role offers a unique opportunity to become a member of a small company team in our Israel office. This is an onsite role, 5 days per week in the office.
In this role, you will work with our most exciting SME and Enterprise clients through the implementation, API activation and growth phases. You will work cross-functionally, engaging with many teams across the company family including sales, product, engineering, marketing, finance and strategy.
Furthermore, you are a technology-minded, analytical, and Fintech enthusiast who is driven by learning the ins and outs of our products, both SME and Enterprise, so that you are equipped with the knowledge to solve complex problems. This will allow you to work with customers to understand their needs and how our company can further add value to their business.
Responsibilities
Take a consultative approach with customers to ensure solutions provided suit their unique business needs
Build relationships with internal stakeholders to manage and optimise a complex sales cycle
Project manage complex customer projects across several technical and non-technical domains
Be proactive in identifying and solving client challenges
Achieve and exceed sales target volumes and revenues (upselling and cross-selling)
Report weekly and monthly performance against KPIs, metrics and targets
Ensure the best customer experience and on-boarding process for new customers.

The Account Manager is a relationship-driven, commercially-minded professional responsible for maximizing customer lifetime value through proactive renewal management and account expansion.
Youll lead a structured account management process across all segments, fostering long-term partnerships, ensuring on-time renewals, and uncovering upsell and cross-sell opportunities.
This role requires a strategic thinker with a passion for customer outcomes, strong process rigor, and the ability to collaborate cross-functionally to drive retention, growth, and advocacy
Responsibilities:
Design, execute, and continuously improve a scalable account management framework that drives proactive engagement, renewals, and expansion across all customer segments
Develop and execute strategic touchpoints to build trusted customer relationships, drive on-time renewals, mitigate churn risk, and position value-add solutions
Partner with Account Executives, Customer Success, and Solutions Engineering to align on business outcomes, identify growth paths, and ensure seamless contract execution
Accurately build and manage renewal quotes in HubSpot and support channel fulfillment where needed
Forecast renewals with rigor and accuracy, escalating at-risk accounts early and proposing mitigation plans
Track and optimize KPIs like retention rate, renewal velocity, and time-to-close
Ensure all renewal-related data and activities are captured in HubSpot and internal systems for reporting and handoff
Surface insights and advocate for improvements to process, packaging, and pricing based on customer feedback
Contribute to a customer-first renewal strategy that balances commercial discipline with a world-class experience

Were hiring a TAM Team Leader to lead and mentor our global TAM team of customer ambassadors within BioCatchs technical groups-anchoring the teams authority, sharpening customer‑advocacy standards, and ensuring clear, measurable technical outcomes for strategic accounts.
This role blends people leadership with hands-on technical expertise.
Key Responsibilities:
Leadership & People Management:
Lead, mentor, and develop a team of Technical Account Managers, fostering a proactive, ownership, and customer advocacy culture.
Define and track team KPIs, ensuring consistent value and operational excellence delivery.
Drive team enablement, training, and career growth, while promoting knowledge sharing and best practices.
Proactive Service Oversight:
Provide high‑touch support services and ensure best‑practice support standards.
Review overall customer operational health, guiding TAMs on risk mitigation and optimization.
Upgrade & Release Management:
Oversee coordination of updates and enhancements across the TAM team.
Enable TAMs to support their customers during their own release cycles.
Create and manage a framework for the team to own and manage implementation, update, and maintenance projects for their customers.
Ensure customers are informed about fixes, patches, and new releases, including demonstrations and impact assessments.
Escalation & Incident Management:
Supervise escalations (incidents and Top Customer Issues), ensuring appropriate engagement of Engineering, Solutions, Operations, and Product teams.
Lead complex postmortems with TAMs, deliver root-cause analyses, and ensure continuous improvement in escalation handling.
Strategic Technical Success:
Partner with senior customers in periodic executive technical reviews (monthly/quarterly).
Collaborate with Product Management to align customer needs with roadmap presentations and early product release rollouts.
Represent the Voice of the Customer in leadership forums, influencing service strategy and product direction.

were looking for a Senior Account Manager who wants real ownership, real impact, and a seat at the table in one of the most strategic regions in the company.
we power mission-critical, real-time applications for some of the worlds most innovative companies. From fraud prevention at PayPal to personalized user experiences at Sony, our technology sits at the core of systems that simply cannot fail. Never.
This is not a run-the-book role.
This is about leading, building, expanding, and winning.
What youll do:
Own and grow a portfolio of named strategic Digital Native customers in Israel
Drive expansions, upsell renewals,and cross-sell within complex top notch digital natives accounts
Build trusted relationships across all levels, from engineers to executives
Act as the quarterback for your accounts, working closely with Product, Engineering, Support and Marketing
Clearly articulate unique value and translate deep technology into business impact
Maintain strong customer engagement while qualifying and advancing opportunities
Provide actionable field insights back to Sales Leadership and Product teams
Own forecasting, pipeline and opportunity management in Salesforce

This team has one of the most exciting goals in EMEA - breaking into a host of new logos across the Emerging Enterprise Markets. The team have already been hugely successful in gaining some valuable customers in these territories but we have a tremendous amount of whitespace opportunity to target and win as we bring our market leading identity security solutions to these markets.

What you'll do...

Pioneer a market: Take full ownership of your own business in the Israel market.

Build from the ground up: Proactively drive top-of-funnel activity to generate a new pipeline of opportunities.

Master the sales cycle: Use a methodical and controlled MEDDPICC approach to run every sales cycle.

Be a strategic planner: Demonstrate operational excellence with thorough territory planning and accurate forecasting.

Negotiate and close: Scope, negotiate, and close agreements to consistently meet and exceed your revenue targets.
Leverage our ecosystem: Work with and utilise our partners to identify and open new, uncharted opportunities.

Collaborate to win: Build and nurture effective working partnerships with your our team, including SDRs, Pre-Sales, and Customer First.

Focus on value: Always bring a compelling, value-based point of view to every customer conversation.

Build relationships in person: Travel as needed to meet customers and prospects face-to-face.