An Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor youll have a direct impact in helping our customers gain the most value from cloud technology. Youll craft and execute strategies to drive our customers adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. Youll provide advice on architecture, support strategy, project and launch planning as well as ongoing operational issues.

Key job responsibilities
* Youll advise on solutions, provide technical guidance and advocate for the customer.
* Ensure our environments remain operationally healthy whilst reducing cost and complexity.
* Develop trusting relationships with customers, understanding their business needs and technical challenges.
* Using your technical acumen and customer obsession, youll drive technical discussions regarding incidents, trade-offs, and risk management.
* Consult with a range of partners from developers through to C-suite executives.
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from us.
* Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning.
* Solve a variety of problems across different customers as they migrate their workloads to the cloud.
* Uplift customer capabilities by running workshops, brown bag sessions, etc.

The Sales and Support teams are responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers, including the public sector. The Global Support team interacts with leading companies and believes that world-class support is critical to customer success. we Support also partners with a global list of customers that are building mission-critical applications on top of our services.

As an Independent Software Vendor (ISV) Sales Representative, you deliver digital transformations through effective engagement with C-level executives, IT leaders, architects, and developers. In this role, you establish Amazon Web Services as the key cloud technology provider across the ISV accounts you manage, promoting the entire product and services portfolio to ISVs.

Come build the future with us!

Key job responsibilities
- Deliver digital transformations through effective engagement with C-level executives, IT leaders, architects, and developers.
- Establish us as the key cloud technology provider across the ISV accounts, promoting our entire product and services portfolio.
- Empower customers to solve challenges while helping them attain both operational and innovation goals.
- Guide customers to become more agile, innovative, and efficient, delivering measurable business outcomes.
- Leverage our industry-leading innovation, functionality, security, and operational expertise to maximize customer benefits.

**This is a temporary position until 30.04.27**
we are looking for a Public Sector Account Manager.
As a Public Sector Account Manager, you are driving digital transformations through effective engagement with C-level executives, business development executives, IT leaders, architects, developers, and various lines of businesses. You are establishing Web Services as the key cloud technology provider across the strategic accounts you manage, promoting the entire AWS products and services portfolio to Public Sector Customers.
On a daily basis you empower your customers to solve challenges while attaining both their operational and innovation goals. You deliver business outcomes while guiding them to become more agile, innovative, and efficient. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise.
Do you look around corners for ways to engage and service customers?
Are you passionate about using technology to solve business problems that have big customer impact?
Come build the future with us.
Key job responsibilities:
* Help to drive business growth and expansion in a Health Organizations.
* Suggest and execute against a territory plan.
* Manage numerous accounts concurrently & long-term.
* Articulate compelling value propositions around AWS services.
* Accelerate customer adoption.
* Work with partners to extend reach & drive adoption.
* Ensure customer satisfaction.

we are looking for a Technical Account Manager 2.
A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available.
A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.
What Youll Do:
Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
Analyze customers IT Operations environment on a regular basis and provide recommendations that will maximize value.
Be the customers advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
Participate and prepare for Monthly and Quarterly Business Reviews with customers
Collaborate with product management, engineering and technical services teams to help identify new features and products
Continuously evolve best practice to technical product adoption and customer success

Required Technical Account Manager
About the Role
Our clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The Technical Account Manager will be working cross-functionally to assist our merchants in scaling up the technical aspects of our products.
Externally, youll be working with brand-name retailers who are looking to reduce online fraud rates, and increase their bottom line by optimizing, improving, and enhancing their current services.
Internally, you'll collaborate daily with various departments including Product, Account Management, Analytics, Data Science, and R&D to ensure all relevant aspects of the product life cycle are addressed.
The end goal of the Technical Account Manager is to own the technical aspects of integration efforts, upsells and cross-sales to accelerate our merchants growth.
What You'll Be Doing:
Act as the primary technical contact for enterprise merchants, leading integration efforts, upsells, and cross sales initiatives.
Translate business needs into technical solutions by leveraging a deep understanding of our platform and capabilities.
Build and manage joint project plans with clients, ensuring milestones and deliverables are met.
Partner closely with Account Management, Sales, and Support as the technical subject matter expert for new and existing offerings.
Troubleshoot complex technical issues, investigate logs and data, and provide clear, actionable solutions.
Proactively identify opportunities to improve processes, tools, and product capabilities.

We are seeking an experienced Senior ISV Account Manager for selling to Strategic ISVs and to expand the business with our hottest ISV customers. The Senior ISV Account Manager will be responsible for setting a long-term strategy and executing daily to grow customers. In addition to being a customer, these companies partner with AWS as an ISV and have multiple GTM goals. In the role, you will build and maintain broad relationships, develop and manage opportunities, and facilitate a large team of extended resources.

Role & Responsibilities
The Senior Account Manager is responsible for teaming with all aspects of the customers organization. This includes C-level executives, engineering, IT/operations, partner org, and sales. Skills required to build relationships across an account include creative systems thinking, visioning, and executing via collaboration with an extended team to address all ISV customer's needs.
The Senior Account Manager is responsible for selling at the most strategic (C-level) within the account and implementing a broad strategy for earning customer acceptance and service implementation.
The Senior Account Manager works collaboratively with all appropriate AWS resources (Executives, Partner, Support, Solution Architect) to support customer interests, and will understand how to strongly advocate for the customer in harmony with what the AWS business needs. In addition to new service adoption and new line of business development, this role includes dotted line responsibility for partnership and technical collaboration.

Were looking for a Technical Account Manager to join us and spread the power of our company. In this role, youll be responsible for planning and executing strategies to drive customer adoption and use of the company platform. You'll provide both strategic and hands-on technical guidance to customers throughout the company journey, from onboarding to operationalization.
WHAT YOULL DO
Provide your customers with expert guidance on deployment, operational best practices, and assist in establishing a company Center of Excellence.
Contribute to sessions aimed at helping customers unlock the full value of the company platform.
Focus on driving out risk in our account base by increasing adoption, ensuring retention, and fostering satisfaction.
Offer insights regarding the availability of new features in our company.
Facilitate escalations for more complex or technically challenging issues.
Collaborate with Engineering, Support and Product teams to resolve technical escalations quickly and efficiently.
Collaborate with our company Sales and Renewal teams to secure contract renewals.
Assist in identifying opportunities for expanding our company usage across the customers organization.

Required Account Manager - TLV
About the Role
As an Account Manager, youll be a key growth driver-responsible for managing and expanding a portfolio of high-potential customers. Youll deepen relationships across accounts, becoming a trusted advisor who understands each customers unique goals and aligns our value to their business outcomes. This is more than a sales role: its a strategic, consultative position where youll shape the future of Account Management.
Youll collaborate cross-functionally with Sales, Customer Success, Product, and Support to champion your accounts internally and externally. In a fast-paced, global environment, youll also help define and scale the tools, processes, and best practices that fuel our long-term growth.
Responsibilities:
Manage a portfolio of enterprise and managed accounts, building strong, multi-level relationships
Act as a trusted advisor by aligning our value to customer goals and business needs
Identify and execute on growth opportunities through upsell and cross-sell (e.g. Autopilot, Copilot)
Lead QBRs and strategic planning to drive customer alignment and retention
Collaborate cross-functionally to share insights and influence product and customer strategy
Monitor account health, proactively mitigating risk and driving satisfaction
Help build scalable processes and playbooks to support revenue growth.

The Account Executive creates, progresses and closes opportunities for our Commerce Cloud. For customers, this will range from holistic business transformations to specific projects requiring single solutions. As a trusted advisor, you will establish relationships with entire C-Suites and partner with them for long-term success.
As the primary owner of many customer relationships, you will drive deals from first call to close, effectively leading sophisticated deals throughout the entire sales process to order form signature. As a business development professional, you must be a driven individual who can generate a large amount of pipeline for the business within a short period of time.

Day to Day
For our Account Executives, no day is the same. You will sell our Salesforce Commerce Cloud into a variety of commercial accounts in Israel.
We will build trusted relationships with existing accounts to seek out and identify new opportunities. We will land new logos, driving Salesforce growth & further advancing our industry leadership as the #1 CRM provider. You will be running complex deals end-to-end, forecasting, prospecting, building strategy, attending roundtables & events, and taking point on urgent issues.
You will use your new business development and relationship building skills to develop and progress opportunities:
You are the CEO of your territory and book of business.
Advise customers on the Salesforce Commerce Cloud and promoted solutions to help them achieve their business goals
Work with the supporting team and engage appropriate resources to lead the end to end sales process
Use your solution selling expertise to uncover customer challenges and to increase revenue by using Salesforce technology to solve customer problems
Regular customer cadence to manage and build high value, long-lasting relationships
Territory/Vertical identification and research to formalise a go-to-market strategy and build qualified target accounts.
Maintaining a long term perspective to maximise overall revenue generation while being able to generate short term results.

We're looking for a Technical Account Manager to build strong, strategic relationships with customers and ensure successful onboarding, adoption, and long-term value from the platform. You'll serve as the main point of contact, guide technical deployments, lead roadmap discussions, and provide hands-on support to drive engagement and satisfaction.
Responsibilities :
Act as a strategic partner to the sales team post-POC, supporting account continuity while enabling sales to focus on new opportunities
Oversee deployments in collaboration with Solutions Architects to ensure smooth and successful onboarding
Serve as the primary point of contact for customers, addressing issues quickly and maintaining a high-quality customer experience
Build strong, long-term relationships by introducing new features, gathering feedback, and leading roadmap discussions
Partner with sales during renewals and expansion to align technical planning with customer needs and drive value
Proactively engage with customers to surface key security insights, guide feature adoption, and ensure they realize the full value of the platform