About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in 45 locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why you’ll love working at Mindspace? Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long term career opportunities, globally. Who is the ideal Mindspacer? You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in. About the position Who is the Operation Manager? This full-time position is based in Israel , reporting directly to the Israel GM. You will be overseeing all operational aspects of our sites in Israel. You will wear multiple hats and lead multiple functions, including maintenance, facilities, health & safety, and security. What you will be responsible for, mainly:
* Management & oversight of the building systems maintenance and building cleaning of Mindspace sites in Israel
* Drive processes and standards to ensure compliance with local, state, and local regulations, accreditation, and regulatory agencies
* Manage and track preventive and corrective maintenance programs including but not limited to equipment and facilities
* Negotiate terms with large facilities services providers, professionals, and contractors. Managing and maintaining the relationship with them, and making sure deliverables are executed at a satisfactory quality level and on time.
* Drive the strategy for effective planning and scheduling of critical maintenance to achieve timely completion of work and minimal disruption to business operations.
* continuously evaluate facilities process inefficiencies and recommend improvement measures
* Oversee construction projects and new openings in Israel
* Conduct periodic quality checks to ensure that operations policies and procedures are practiced and current
* Play a key role in providing feedback to development on issues that prevent facilities from operating effectively
* Be the first point of contact for large facility maintenance emergencies
* Be the point of contact with the landlords and for making sure that we comply with all regulations and contracts
* Create maintenance protocols to ensure smooth activity of all related issues.
* Handle building security, access control, CCTV, security companies, etc.
* Support, coordinate, and interact seamlessly with different teams, such as the sales team & community team

We are seeking a highly organized, proactive, and people-oriented Office Manager to join our team. If youre a natural people person with a can-do attitude, strong interpersonal skills, and a problem-solving mindset, youll thrive in our fast-paced environment. Were looking for someone who brings positive energy, pays close attention to details, and enjoys being at the heart of it all. This is a full-time, onsite position based in Tel Aviv office, 5 days a week.
What am I going to do?:
* Own and manage all daily operations of the Tel Aviv office.
* Manage relationships with vendors and service providers from initial engagement to ongoing improvements in collaboration and terms.
* Support the onboarding and training of new employees to ensure a smooth and positive start.
* Assist in planning and executing company events, providing logistics support as needed.
* Oversee the companys visitor management system to create a professional and welcoming guest experience.
* Manage meeting room bookings and ensure availability for seamless scheduling.
* Manage the office seating arrangement system to ensure efficient use of space and a well-organized work environment.
* Provide professional leadership to the Office team, striving for excellence in employee service.
Equal opportunities:
We prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. We are proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, we will provide accommodation to individuals with disabilities or a special need.

we are looking for a full-time Office & People Admin to serve as the heartbeat of our Tel Aviv office and play a central role in driving both culture and operations. This hands-on position spans all aspects of the day-to-day office environment to create meaningful moments that strengthen our culture.

If youre a people-oriented self-starter who enjoys a fast-paced setting and takes pride in making things happen, this role offers autonomy, impact, and a positive work environment.

This is a full-time, on-site role in our Tel Aviv office, SundayThursday, 9:0018:00.

What youll do:

Ownership of all aspects related to the day-to-day office operations & budget
Responsible for procurement, working with various service providers and vendors
Provide executive support to the Co-Founder, including calendar management and coordination of business travel.
Initiate and deliver all employee experience projects and welfare activities
Manage front desk operations, including greeting visitors, assisting employees, and overseeing general administrative tasks.
Oversee office and kitchen supplies by maintaining inventory, placing orders, and ensuring timely replenishment.
Work hand-in-hand with the senior leadership to optimize the work environment for the different teams
Assist in the onboarding process of new employees.

We are looking to fill a vital role in our Customer Support Engineering team that is pivotal to the success of our customers' accessibility efforts. As part of the team, you will work directly with customers, solving complex technical issues in our own products and related technologies. You will manage cases, reproduce issues, file bugs, devise and implement workarounds, monitor self-service support channels, and create and improve knowledge content. This is a chance to have a real impact, by working closely with Sales, Engineering, Product teams, partners and more to improve our products and ensure the success of our customers.
You will be joining a team of highly professional and innovative support, solution engineers and technical account managers that are driven by passion for the domain and the mission of the company.
Your Impact:
Provide expert technical support to our enterprise customers, resolving complex issues and ensuring seamless implementation of our accessibility tools via tickets and occasional meetings.
Educate and empower customers by creating code/framework examples and documentation.
Collaborate with engineering and product teams to escalate bugs and customer-requested feature enhancements.
Contribute to internal knowledge bases and processes, streamlining support workflows and enhancing team efficiency.
Manage a personal queue of support tickets, prioritizing issues based on urgency and business impact.

Our awesome Customer Support Team is looking for an additional Member. If you bring English and an additional Language, love to solve Problems, arent scared of Challenges and work great in a fun Team, then you are the One we want!

Responsibilities:
You are the first Contact Person for our Players.
Help solving technical Issues together with our QA Team.
Provide detailed Information regarding our Games and all special Features.
Player Retention.