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We are seeking a talented Project Manager to join ourJoin a dynamic Fintech company at the forefront of the capital markets industry.
As a Project Manager, you will play a pivotal role in driving the success of our innovative capital markets solutions.
You will be responsible for leading complex projects from inception to completion, ensuring alignment with business objectives and delivering high-quality results.
 
Key Responsibilities:
Develop and execute comprehensive project plans, including timelines, resource allocation, and risk management.
Manage complex projects involving cross-functional teams, including development, QA, and product.
Collaborate closely with clients to gather requirements, manage expectations, and ensure successful project delivery.
 
Keywords:
Fintech, capital markets, trading platform, Agile, Jira, software development, API, mobile application, stakeholder management, cross-functional teams, technical leadership.

IT Project Manager
Job Description
As an IT Program Manager for our Customer Care, youll oversee the technical aspects of systems and flow optimization, ensuring that IT systems and infrastructure support efficient Customer Care operations. Youll leverage your technical expertise and understanding of Customer Care processes to lead our team in troubleshooting and innovation. In your day-to-day, you will:
Conduct in-depth root cause analysis of recurring technical issues, propose long-term solutions to prevent future issues
Conduct market research to find the best tools, systems, and technical solutions for IT Customer Care needs
Oversee network infrastructure, including setup, configuration, and troubleshooting of LAN/WAN, VPNs, firewalls, and routers
Design and implement integrations between various systems to improve workflow efficiency and data consistency across platforms
Provide Level 2/3 technical support, respond to and resolve escalated IT tickets and troubleshoot user issues
Use APIs, middleware, or scripting to link different applications (e.g., Google Workspace, Jira, CRM systems) and ensure data flow between them
Advocate for the Customer Care experience, educating internal stakeholders on technical requirements and limitations.

We are looking for a Head of Delivery Project Management to drive the growth and global scaling of the Project Management function within the Delivery department. As our company expands into new markets, this role will be critical in ensuring operational efficiency, standardizing processes across regions, and maintaining seamless project execution for both new implementations and ongoing support. The ideal candidate is both a strategic thinker and a hands-on leader, with experience managing Project Managers and leading business functions through periods of rapid scale. They excel at managing change, optimizing team utilization, and ensuring smooth day-to-day operations in a fast-scaling, international environment.

What youll do:
Drive Efficiency & Utilization in the department:
Design and optimize the structure and workflows of the Project Management function to ensure high efficiency and effective support across different regions.
Define and track KPIs to measure teams performance and operational success.
Forecast project pipeline and assess team capacity needs across different locations, including offshore sites, to ensure the right team size and structure for future demand.
Lead Process Evolution Through Change:
Own and refine project management processes, adapting them to support evolving business needs and company growth.
Collaborate with cross-functional teams (Operations, Customer Success, Sales, and Technical Product) to plan smooth execution of customer projects at scale.
Drive standardization and scalability in project delivery, while maintaining flexibility for client-specific needs.
Implement best practices for risk management, issue resolution, and continuous improvement.
Oversee Day-to-Day Production:
Manage and mentor a team of Project Managers, providing guidance on project execution, prioritization, and client management.
Take overall accountability for the successful execution of projects, ensuring flawless delivery and high customer satisfaction.
Act as the escalation point for project risks, blockers, and critical decisions.

We are seeking a highly skilled and experienced Senior Program Manager to join our Program Group. In this role, you will lead cross-functional initiatives, collaborating with diverse teams to drive the successful delivery of strategic projects. Your contributions will directly influence organizational goals and operational excellence.
Key Responsibilities
Lead and manage key strategic projects - partnering across departments and collaborating with managers company-wide to ensure successful execution.
Translate strategic goals into actionable operational plans by developing and tracking progress against annual business objectives and KPIs.
Develop and use quantitative and qualitative data analysis to derive insights and present findings to leadership
Represent the "Business" perspective in cross-functional roadmaps and major organizational projects.
Design and implement program management best practices, driving efficiency and process improvement across the organization.
Facilitate cross-department collaboration to integrate program activities effectively.

Were looking for an Operation Project Manager to join our Customer Success Operations team. The Customer Success Operations team defines and implements centralized work processes and tools used by our teams globally.
As an Operation Project Manager, you will
Manage end-to-end projects, from the definition of the specifications to accompanying the deployment of the solution, including shaping the associated processes and training team members
Translate Customer Success member needs (engineers, Team Leaders, Managers, etc.) to structured requirements and processes design
Work with the relevant teams (IS and Business) to define the solution and create process specifications to be translated into technical specs
Assist with the testing, implementation, and deployment
Monitor adoption and manage required changes
Provide data analysis
Serve as a primary point of contact for the Customer Success Team regarding Customer Success Operations, providing support for incoming inquiries and delivering training on implemented changes.

As an R&D Project Manager, you will be responsible for planning, leading, organizing, and motivating agile R&D teams, empowering them to achieve their goal: deliver software that provides exceptional business value to users while maintaining high levels of performance and quality.

Our ideal candidate is a strong individual comfortable managing several concurrent high-visibility projects using Agile methodology in a fast-paced environment with ever-changing requirements and priorities.

If you are passionate about development processes and velocity and think you can tame the engineering beast into a trained workhorse, then this is the right challenge for you.

What youll do:
Drive projects and teams from the planning phase to the final release; define project scope and schedule.
Assist in team development while holding teams accountable for their commitments and removing roadblocks to their work.
Define and manage a process and push for ongoing process improvement initiatives to implement best practices for Agile project management.
Support the Product Owner in managing customer expectations for project deliverables and managing stakeholder communications. Assume the Scrum Master position where needed.

We're looking for an experienced and ambitious Technical Project Manager to join our growing team. As a Technical Project Manager, you will be responsible for leading implementation projects by communicating the project status, timelines, and technical requirements, and working with internal teams to drive project deliverables right from project inception through to completion, overseeing a successful output.
Responsibilities:
Managing multiple complex onboarding implementation projects
Oversee all aspects of project management and ensure the successful completion of implementations and deliverables
Tracking and communicating project status, risks, issues, decisions, and action items to all key stakeholders as needed
Monitor the day-to-day activities of the entire project team and ensure work is progressing as planned
Create overall project plans and work with the project teams to maintain them
Actively monitor project scope and health to identify, track, and communicate potential risks and issues to project delivery