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We are looking for a passionate Senior Salesforce Business Analyst to drive a variety of new initiatives in a fun, dynamic and challenging environment.
How will you make an impact?
In this role you will be responsible for:
Conduct current state business process analysis and recommend future state improvements to support business units needs and Salesforce best practices
Organize and lead requirement meetings with business sponsors, users, and other impacted teams.
Proactively search for ways to positively impact your business units success, such as new Salesforce features released, system and process improvements.
Implement and/or drive actual implementation/development of approved solution.
Develop both high-level and detailed business requirements documentation to support business needs and identify appropriate solution(s).
Utilize knowledge of Service & Sales Operations business processes to make recommendations to business and other impacted parties regarding solution options and deployment strategy.
Hands on configuration of all new and existing Salesforce.com features including user management, security, custom objects, page layouts, validations, workflows, flows, process builders, and other 3rd party applications.
Be a part of on-going support and maintenance of Salesforce and conduct long-term improvement operations to ensure compatibility with evolving business requirements.