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We are looking for a highly motivated, analytical, and business-oriented Senior Finance Operations Manager to join our Finance organization and help strengthen its planning, operating, systems, and decision-support capabilities. The role will serve as a key partner to the EVP of FP&A and will support executive decision-making through company-wide financial planning, business analysis, long-term modeling, pricing, performance management, and investor relations support.
The ideal candidate combines strong financial modeling capabilities with commercial judgment, excellent communication skills, and a proactive ownership mindset. This person will connect financial and operational data across the organization and translate it into clear insights, recommendations, and a compelling business story.
Key Responsibilities
Financial Planning & Long-Term Model:
Own and maintain the companys long-term financial model, including key business assumptions, financial targets, and integrated P&L, balance sheet, and cash flow projections.
Lead scenario and sensitivity analyses to evaluate growth paths, profitability, investment priorities, risks, and opportunities.
Support the annual budget, rolling forecast, and long-range planning processes, ensuring alignment between near-term execution and long-term objectives.
Consolidate financial and operational inputs from multiple teams into a holistic company outlook.
Business Performance & Consolidation:
Connect and consolidate insights across the companys main FP&A areas, including business performance, revenue and KPIs, operating expenses, and cash flow.
Analyze actual results versus budget, forecast, and prior periods, and identify key performance drivers, trends, risks, and opportunities.
Develop executive-level reporting, dashboards, and recommendations to support informed decision-making.
Partner with business leaders to improve financial visibility, accountability, and execution.
Revenue, KPIs & Business Analytics:
Analyze revenue performance and key SaaS and operating metrics, including bookings, ARR, NDR, churn, productivity, gross margin, and other relevant KPIs.
Build and enhance financial and operational models that support forecasting, target setting, and performance management.
Partner with Revenue Operations, Sales, Customer Success, Product, and other stakeholders to ensure data quality and consistent business definitions.
Translate complex datasets into clear business insights and actionable recommendations.

Required Billing and Collections Specialist
The role:
You will support our billing and collections activities by preparing and delivering accurate customer invoices, following up on outstanding balances, and helping resolve billing and payment issues.
This role works closely with customers and with Sales, Customer Success, Revenue Operations, and Accounting. The ideal candidate is organized, detail-oriented, customer-focused, and comfortable managing a high volume of activity in a fast-paced SaaS environment.
The day-to-day:
Review customer agreements and order forms to ensure accurate booking, billing setup, and invoice generation.
Prepare, issue, and deliver customer invoices while maintaining accurate billing records across company systems.
Manage collections activities for open and past-due accounts, including customer outreach, follow-up, and payment tracking.
Investigate and resolve billing, payment, and account discrepancies in partnership with customers and internal stakeholders.
Process billing adjustments, credit memos, cancellations, and vendor/customer account documentation as needed.
Support month-end close activities, reporting, account reconciliations, and ongoing billing and revenue operations processes.