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Who We Are At Cross River, we're building the financial infrastructure that powers global innovation. With our cutting-edge suite of embedded payments, cards, and lending solutions, we enable millions of businesses and consumers to transact seamlessly and securely. With 900+ employees worldwide and an R&D center of over 160 employees in Jerusalem – we’re reshaping how financial technology is developed and delivered.

The Role:
We’re looking for a Microsoft Dynamics 365 CRM Administrator to lead the implementation and evolution of our Microsoft ecosystem, ensuring smooth operations, scalability, and top-tier user experience across departments. In this critical role, you’ll design and administer our Dynamics 365 CRM and Power Platform systems while supporting high-impact business processes, from partner onboarding to enterprise workflow automation. You’ll work closely with stakeholders across time zones and business lines to translate needs into scalable configurations and sustainable architecture. This role offers a high degree of autonomy and influence within a mission-driven, fast-paced fintech environment

Who You Are:

* A solution-oriented professional with strong project ownership skills
* Available to work primarily US hours (NY Time Zone)
* An excellent communicator, fluent in Hebrew and English, across remote and hybrid environments
* Passionate about building scalable systems and streamlining business operations
* A self-starter who thrives on structure, clarity, and cross-functional collaboration
* Committed to data quality, system integrity, and user success

What You’ll Actually Be Doing:

* Own and manage the entire Microsoft stack at Cross River including Dynamics 365 CRM, Power Pages, Power Automate, Power Apps, SharePoint, Teams, and Outlook
* Administer, configure, and continuously improve D365 CRM and the Power Platform suite
* Lead architecture, governance, and release management for environments, CI/CD, and ALM
* Provide technical support and training to users across the company
* Maintain environment security, compliance (GDPR, GLBA), and disaster recovery policies
* Act as a technical SME and advisor for partner onboarding processes and cross-functional solutions
* Champion data accuracy and oversee documentation, data uploads, and reports
* Manage solution lifecycle including capacity planning, licensing, provisioning, and telemetry
* Evaluate and implement changes via configuration/customization based on evolving business needs

Why You’ll Love Working Here:

* Flexible hybrid model: 3 days a week in the office – A must
* ₪1,000 net monthly wellness benefit – from therapy to Pilates to your kid’s art class
* Full Keren Hishtalmut, private health & dental insurance
* Donation matching, volunteering days, team outings, and mentorship programs
* A mission-driven culture that values ownership, trust, and meaningful impact

Next Step:
Hit apply. You bring your system architecture skills; we’ll bring the challenge (and the snacks).

What You'll Be doing:

Leading a team of Devops engineers.

Implement CI/CD pipelines using Argo and GitHub Actions for automated software delivery.

Manage cloud infrastructure on AWS using Terraform, ensuring scalability and reliability.

Collaborate with teams to optimize workflows and deploy applications on Kubernetes clusters.

Monitor and troubleshoot production systems to minimize downtime and maintain performance.

Evaluate and implement best practices to enhance DevOps processes and infrastructure.

Join a leading global medical technology company located in Jerusalem and become part of a professional team driving innovation, quality, and meaningful impact on patients' lives. In this role, you will work with advanced technologies, develop technical skills, and be part of a supportive and empowering community. If you're seeking a professional challenge with real significance this is the place for you!

This is an on-site role based in our Jerusalem facility, within a technologically advanced and supportive environment. The position involves working in a diverse team, reporting to the Technical Service Manager, and offers opportunities to engage in development and training processes. No frequent travel is required.
Responsibilities may include the following and other duties may be assigned:

Analyze failures of returned medical devices.
Repair devices returned from OEM customers.
Perform post-repair testing to ensure device functionality.
Support service line operations including inventory counting, spare parts forecasting, maintenance, gas cylinder replacement, packaging, and shipment handling.
Work in accordance with quality and safety procedures.
Collaborate with diverse teams across the organization.

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