לוח משרות דרושים הייטק מחשבים ורשתות במודיעין מכבים רעות, לחיפוש זה נמצאו 47 משרות

Who We're Looking For - The Dream Maker We’re looking for a hands-on Onboarding & Implementation Lead to own and scale the onboarding experience across both SMB and Enterprise customers. This highly customer-facing role combines implementation project management, customer consulting, operational excellence, and technical problem-solving. You’ll guide customers from contract signature through successful activation, ensuring they overcome blockers, complete their implementation, and realize value quickly and confidently. You’ll lead Enterprise onboarding engagements, support complex SMB implementations, and proactively drive onboarding completion across our broader customer base. This is a role for someone who can manage complex customer projects while also improving the systems, processes, and playbooks behind them. About Chargeflow Chargeflow is a leading force in fintech innovation, tackling chargeback fraud and the impact it has on online businesses. Born from a deep passion for technology and eCommerce, we’ve developed an AI-driven solution that helps merchants manage credit card disputes, recover lost revenue, and protect their businesses through a unique success-based model. Backed by $49M from Viola Growth, OpenView, Sequoia Capital, and other top-tier global investors, Chargeflow is on a product-led growth journey. We’re a tight-knit team of passionate builders and entrepreneurs, united by our mission to revolutionize eCommerce and protect online businesses from chargeback fraud. What You’ll Own
* Lead onboarding and implementation projects for Enterprise customers from contract signature through activation and first value.
* Serve as the primary customer point of contact throughout the implementation journey.
* Build and manage onboarding plans, timelines, milestones, risks, dependencies, and stakeholder communication.
* Lead customer meetings with both operational and executive stakeholders, creating clarity, accountability, and momentum.
* Support complex SMB implementations that require additional guidance or technical assistance.
* Act as an escalation point for onboarding challenges, identifying root causes and coordinating the right teams to remove blockers.
* Proactively monitor progress across active onboarding accounts and drive customers toward completion and activation milestones.
* Reduce onboarding drop-off and improve completion rates, implementation timelines, and time to value.
* Continuously improve onboarding workflows, playbooks, documentation, and customer communications.
* Identify opportunities to automate manual work, increase operational efficiency, and improve visibility into onboarding status and risks.
* Partner closely with Customer Success, Sales, Product, Engineering, and Support to deliver a seamless customer experience.
* Surface recurring implementation challenges and customer friction to internal stakeholders, helping shape product and process improvements.
* Develop expertise across Chargeflow’s payment ecosystem, including Stripe, Shopify Payments, PayPal, Adyen, and other payment providers.
* Help customers understand dispute-management best practices based on their business model, payment setup, and merchant vertical.

Were looking for a IT infrastructure engineer to troubleshoot and solve data center IT hardware issues, process the RMA. This is a position for a technical expert working at the intersection of multiple technical and operational domains.

Your responsibilities will include
Solve the most challenging firmware and hardware related issues with servers, involving in-depth knowledge of system architecture and advanced troubleshooting

Execute workarounds and solutions for IT hardware issues

Act as a subject matter expert and point of escalation for L1 and L2 technicians

Create new processes and documentation for IT hardware team

Collaborate with related departments to im

Collaborate with vendors on warranty replacements (RMA), create requests and manage.

Improve support processes, documentation and training materials

As an IT Manager, you will be key in ensuring the maintenance and efficiency of our data center's IT infrastructure.

Your role involves leading a team that works directly with cutting-edge technologies. Youll be responsible for overseeing the IT infrastructure, handling hardware troubleshooting and resolution, and ensuring critical systems run smoothly.

You will be working in Modiin.

Your responsibilities will include:

Manage IT support team to achieve KPI in IT infrastructure support and project planning.
Collaborating effectively with internal teams and external contractors to address technical and operational challenges.
Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance.
Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations.
Manage IT support that includes diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data centers IT infrastructure.
Manage Project tasks that include installation, upgrading and dismantling of hardware based on operational requests and requirements.
Manage additional processes around asset management, Return Merchandise Authorizations (RMAs).

Were looking for an L2 IT Technician in data center to support and maintain large-scale GPU clusters in a data center environment. We are seeking an experienced IT Hardware Support Engineer to This role focuses on troubleshooting of high-performance server hardware, including GPU clusters.

You will be deeply involved in resolving complex hardware incidents, proactively handling L1/L2 support via the ticketing system. Working closely with IT infrastructure engineers and L3 technicians, you will help optimize diagnostics, reduce resolution times, and continuously improve SLA performance.

This role requires shift work (day & night), that will be compensated.

Youre welcome to work in our office in Modiin, Israel.

Your responsibilities will include
Solve hardware related issues with servers, involving in-depth advanced level troubleshooting

Report to hardware problem management, execute workarounds and solutions

Solve proactively L1/L2 tasks through ticket system

Update new processes and documentation for IT hardware team

Collaborate with IT infrastructure engineers and L3 Technicians to improve SLA with complex diagnostics

Improve support processes, documentation and training materials

Basic level of network tasks, troubleshooting and support

As an IT Datacenter Technician Intern, you will learn to play a vital role in maintaining and optimizing IT infrastructure within our data centers. This includes working hands-on with modern GPU cloud cluster technologies. Your responsibilities will involve learning how to support data center IT infrastructure, troubleshoot and resolve hardware issues, perform physical hardware repairs, and ensure the smooth operation of critical systems.

This is a shift-based role and provides an opportunity to become a full-time L1 IT Technician.

Skills you will learn:

Diagnosing and resolving issues related to IT hardware, while ensuring continuous support of the data centers IT infrastructure.
Collaborating effectively with internal teams and external contractors to address technical and operational challenges.
Installing, upgrading, and dismantling hardware based on operational requests and requirements.
Managing and maintaining the connectivity of fiber optic cables and patch cords.
Planning, executing, and monitoring regular IT tasks to maintain and improve infrastructure operations.
Processing Return Merchandise Authorizations (RMAs) in compliance with established manuals and procedures.
Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting, and maintenance.
Collaborating cross-functionally with other teams.

We are looking for a IT Support Manager in our data center, the key person in managing IT infrastructure maintenance. You will manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters. This role is focused on ensuring stable, efficient, and scalable operations through people leadership, structured support processes, and hands-on technical oversight.

You will own day-to-day IT support operations, oversee maintenance and incident resolution for GPU clusters, and ensure high service levels across hardware, network, and field support activities. You will act as a key escalation point, drive operational improvements, and align support execution with broader data center objectives.

You will be working out of Modiin, Masmiya or Beit Shemesh.

Your responsibilities will include

Lead and manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters and region IX colocations.

Ensure high availability and reliability of GPU clusters and IT infrastructure

Act as the primary escalation point for complex hardware, network, and operational incidents

Monitor and drive SLA, KPI, and incident resolution performance across IT support services

Oversee proactive maintenance, troubleshooting, and problem management activities

Collaborate with infrastructure engineers, vendors, and colocation partners to resolve issues and deliver improvements

Maintain and improve support processes, documentation, and team training materials

Manage IT asset lifecycle activities, relates to responsibility area, including RMAs