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The Partner Operations Manager is responsible for overseeing the operational infrastructure that supports the partner ecosystem, with a focus on process management, reporting, analytics, and system enablement. This role manages the day-to-day administration, configuration, and support of the Partner Relationship Management (PRM) platform, ensuring partners and internal teams have a seamless, efficient, and reliable experience with partner systems and processes.
How will you make an impact?
Manages the operational framework that supports the partner ecosystem, ensuring processes, workflows, and systems function efficiently and consistently.
Oversees the day to day administration, configuration, and ongoing support of the Partner Relationship Management (PRM) platform.
Develops and maintains partner related reporting, dashboards, and analytics to support visibility into partner performance, engagement, and operational metrics.
Ensures data accuracy, integrity, and consistency across partner systems and related tools.
Collaborates with cross functional teams-including Partner Systems, Product, Sales, and Operations-to implement process improvements and system enhancements.
Troubleshoots system issues, manages PRM support requests, and works with technical teams to resolve system defects or configuration challenges.
Documents operational processes, system configurations, and partner workflows to support continuity and scalability.
Identifies opportunities to streamline partner operations through automation, process optimization, or improved tooling.
Provides partners and internal stakeholders with clear guidance, training, and support on PRM functionality and related operational processes.

As a Cloud Architect, you will be the visionary architecting our companys next-generation cloud infrastructure-a resilient, scalable, and high-velocity ecosystem designed to support our intelligent, AI-powered platforms.
In this role, you will bridge the gap between complex engineering requirements and elegant cloud solutions. You will be responsible for designing sophisticated systems, pioneering DevOps excellence, and ensuring our R&D teams have the cutting-edge tools they need to deliver at pace. Youll thrive in an environment that values an automation-first mindset, where you are empowered to prototype new technologies and set the strategic direction for our global infrastructure.
How will you make an impact?
Architect Complex Systems: Design scalable, resilient cloud architectures and select the optimal technology stacks to bring them to life.
Drive Operational Excellence: Identify and execute opportunities to improve system resilience, efficiency, and the overall developer experience through aggressive automation.
Innovate & Prototype: Actively research and prototype emerging technologies that sharpen our DevOps processes and R&D delivery speed.
Technical Leadership: Lead complex build, release, and deployment initiatives, navigating dependencies across multiple stakeholders with a long-term vision.
Infrastructure as Code: Champion GitOps workflows and Infrastructure-as-Code (IaC) to ensure our production systems are secure, compliant, and highly available.
Bridge Business & Tech: Translate deep technical complexities into tangible business value, ensuring our architecture supports our companys strategic goals.

We are seeking a Senior Cloud Architect to join our company IT AI and own the Azure cloud and AI infrastructure that powers intelligent automation across the enterprise.
This is a deeply hands-on role. You will design, build, and govern the full-stack architecture, from enterprise networking and private connectivity up to AI orchestration, delivering the platform to the development teams while partnering with the Systems, Network, and Security teams to connect, govern, and approve every design before it goes live.
How will you make an impact? 
You will own our company's IT AI cloud architecture end-to-end, combining hands-on Azure engineering with architectural leadership across these areas:
Cloud Architecture Design & Implementation
Own the end-to-end Azure architecture for AI workloads (LLMs, RAG, vector DBs, Graph, agents, MLOps) across all platform layers, with reference designs and ADRs.
Enterprise Networking & Private Connectivity
Design hub-and-spoke VNets, private connectivity (Private Endpoints, Private DNS), firewall/ingress patterns, and isolated multi-environment topology (prod / dev / test).
AI Developer Toolchain & Platform Engineering
Architect the developer AI stack, Azure AI Foundry, GitHub Copilot, Claude/MCP, Models Gateway, and scaled tooling distribution (MDM / Intune).
CI/CD, DevOps & Platform Automation
Establish CI/CD (GitHub Actions), Infrastructure-as-Code (Terraform / Bicep), and compute, MLOps/LLMOps, and FinOps practices with the DevOps team.
Identity, Security & Governance
Design IAM and auth flows (Entra ID, OIDC/JWT, API gateway validation) and the observability stack, and secure Security-team review and approval of every architecture.
Cross-functional Leadership
Act as architectural liaison across AI CoE, Development, DevOps, Infrastructure, Systems, Network, and Security; mentor engineers and own the platform roadmap.

We are seeking a Senior Cloud Architect to join our company IT AI and own the Azure cloud and AI infrastructure that powers intelligent automation across the enterprise.
This is a deeply hands-on role. You will design, build, and govern the full-stack architecture, from enterprise networking and private connectivity up to AI orchestration, delivering the platform to the development teams while partnering with the Systems, Network, and Security teams to connect, govern, and approve every design before it goes live.
How will you make an impact? 
You will own our company's IT AI cloud architecture end-to-end, combining hands-on Azure engineering with architectural leadership across these areas:
Cloud Architecture Design & Implementation
Own the end-to-end Azure architecture for AI workloads (LLMs, RAG, vector DBs, Graph, agents, MLOps) across all platform layers, with reference designs and ADRs.
Enterprise Networking & Private Connectivity
Design hub-and-spoke VNets, private connectivity (Private Endpoints, Private DNS), firewall/ingress patterns, and isolated multi-environment topology (prod / dev / test).
AI Developer Toolchain & Platform Engineering
Architect the developer AI stack, Azure AI Foundry, GitHub Copilot, Claude/MCP, Models Gateway, and scaled tooling distribution (MDM / Intune).
CI/CD, DevOps & Platform Automation
Establish CI/CD (GitHub Actions), Infrastructure-as-Code (Terraform / Bicep), and compute, MLOps/LLMOps, and FinOps practices with the DevOps team.
Identity, Security & Governance
Design IAM and auth flows (Entra ID, OIDC/JWT, API gateway validation) and the observability stack, and secure Security-team review and approval of every architecture.
Cross-functional Leadership
Act as architectural liaison across AI CoE, Development, DevOps, Infrastructure, Systems, Network, and Security; mentor engineers and own the platform roadmap.

We are seeking a Senior Cloud Architect to join our company IT AI and own the Azure cloud and AI infrastructure that powers intelligent automation across the enterprise.
This is a deeply hands-on role. You will design, build, and govern the full-stack architecture, from enterprise networking and private connectivity up to AI orchestration, delivering the platform to the development teams while partnering with the Systems, Network, and Security teams to connect, govern, and approve every design before it goes live.
How will you make an impact? 
You will own our company's IT AI cloud architecture end-to-end, combining hands-on Azure engineering with architectural leadership across these areas:
Cloud Architecture Design & Implementation
Own the end-to-end Azure architecture for AI workloads (LLMs, RAG, vector DBs, Graph, agents, MLOps) across all platform layers, with reference designs and ADRs.
Enterprise Networking & Private Connectivity
Design hub-and-spoke VNets, private connectivity (Private Endpoints, Private DNS), firewall/ingress patterns, and isolated multi-environment topology (prod / dev / test).
AI Developer Toolchain & Platform Engineering
Architect the developer AI stack, Azure AI Foundry, GitHub Copilot, Claude/MCP, Models Gateway, and scaled tooling distribution (MDM / Intune).
CI/CD, DevOps & Platform Automation
Establish CI/CD (GitHub Actions), Infrastructure-as-Code (Terraform / Bicep), and compute, MLOps/LLMOps, and FinOps practices with the DevOps team.
Identity, Security & Governance
Design IAM and auth flows (Entra ID, OIDC/JWT, API gateway validation) and the observability stack, and secure Security-team review and approval of every architecture.
Cross-functional Leadership
Act as architectural liaison across AI CoE, Development, DevOps, Infrastructure, Systems, Network, and Security; mentor engineers and own the platform roadmap.

our company enables organizations to address todays consumer and employee expectations by delivering effortless, consistent, and personalized digital-first experiences with CXone, the worlds leading cloud customer experience platform.
CSA team is dedicated to developing groundbreaking AI products that are transforming the industry. We promote a culture of collaboration, technical excellence, and the adoption of advanced technologies at scale.
We are looking for a Lead DevOps Engineer to join our CSA Infrastructure group. In this role, you will take a technical leadership position, driving the design, scalability, security, and operational excellence of our cloud platforms, while mentoring engineers and shaping DevOps best practices across teams.
How will you make an impact?
Lead the design, evolution, and operation of large-scale cloud infrastructure on AWS and Azure, ensuring high availability, security, resilience, and cost efficiency
Drive Infrastructure as Code (IaC) strategy and quality, ensuring consistency, reusability, and maintainability across environments and development groups
Act as a technical authority for troubleshooting complex production issues and leading root-cause analysis
Collaborate closely with development, QA, security, and product teams to align infrastructure with business and product needs
Mentor and guide DevOps engineers, fostering a culture of ownership, learning, and continuous improvement
Lead initiatives around observability, monitoring, alerting, and incident response
Proactively identify risks, technical debt, and optimization opportunities
Evaluate, introduce, and scale new tools, technologies, and AI-driven automation to improve efficiency and reliability.

We are looking for a talented Communication PHY Research Engineer to join our
growing, highly motivated, and skilled modem research team, to lead and participate in
research of proprietary wireless communication signals and design modulators,
demodulators as part of our counter-drone cyber-based product.
Responsibilities:
Research and analysis of proprietary air interface: algorithm research of sampled wireless signals using MATLAB or Python, to define all radio characteristics including sample rate, modulation scheme, error corrections, spreading techniques and more.
Full modem implementation and simulation in MATLAB or Python.
Analysis of protocol behavior and performance improvements.
Proposing and developing algorithmic approaches to address technical challenges and complex problems.
Technical subject matter expert (SME) for communication protocols, providing support and consultation on R&D-related challenges and issues.

Required Professional Services Engineer - Integrated Solutions
Were seeking passionate professionals who thrive in a fast-paced, creative, and collaborative environment - those who want to be part of the next generation of airspace security innovation.
Join us and help make the world a safer place.
Work with the worlds leading cyber-takeover counter-drone technology provider and shape the future of safe airspace.
Key Responsibilities:
Deployment & Integration:
Lead end-to-end installation, configuration, and commissioning of EnforceAir Plus systems across diverse global operational environments, including military grade installations, border crossings, airports, and critical national assets.
Integrate EnforceAir Plus with third-party detection layers including EO camera arrays, radar sensors, Jammer and RF detection systems into unified C2 architectures
Validate detection zones, cyber-takeover workflows, and sensors fusion configurations against client operational requirements
Troubleshoot and resolve integration issues across hardware, software, RF, and network layers, both on-site and remotely
Customer Engagement & Technical Advisory:
Act as the trusted technical advisor to customers stakeholders, throughout the full project lifecycle
Conduct site surveys, RF environment assessments, and infrastructure readiness reviews ahead of every deployment
Translate complex operational use cases and threat scenarios into system configurations and deployment architectures
Lead customer acceptance testing (SAT), sign-off procedures, and operational readiness reviews
Training & Enablement:
Design and deliver tailored operator and administrator training programs
Develop site-specific SOPs, operator handbooks, and system administration guides aligned with EnforceAir Plus capabilities and local operational doctrine
Support train-the-trainer programs for large-scale or multi-site deployments across different regions.
Ongoing Worldwide Support:
Provide Tier 2/3 post-deployment technical support and incident response across all global time zones
Participate in a global on-call support rotation, ensuring 24/7 coverage for critical operational deployments
Conduct scheduled system health checks, performance audits, and software/firmware update cycles, responsible for required periodical maintenance support activities
Coordinate cross-regional knowledge sharing and escalations within the worldwide Professional Services team.

Required Global Technical Support Director
Were seeking passionate professionals who thrive in a fast-paced, creative, and collaborative environment - those who want to be part of the next generation of airspace security innovation.
Join us and help make the world a safer place.
Work with the worlds leading cyber-takeover counter-drone technology provider and shape the future of safe airspace.
Key Responsibilities:
Design and execute a cohesive global strategy for support and training, ensuring a seamless and consistent customer journey from initial onboarding to expert-level use.
Define and own all key performance indicators (KPIs) for both functions. Crucially, you will analyze support data to identify trends that should inform and prioritize the creation of new training content.
Design and manage a tiered global support organization that efficiently serves different customer segments and geographies with clear SLAs.
Oversee all support tools, including ticketing systems and knowledge bases, to enhance efficiency and the customer experience.
Continuously refine support workflows, escalation paths, and incident management processes to improve resolution times and customer satisfaction.
Lead the design, development, and maintenance of a comprehensive library of training content (e-learning, instructor-led courses, videos, documentation).
Design and manage global certification programs to validate expertise, create a skilled partner ecosystem, and provide a clear value path for customers.
Manage, mentor, and inspire a distributed team of support engineers, trainers, and frontline partners/subcontractors.
Build an integrated culture where the support and training teams collaborate closely, share insights, and operate as a single, unified enablement function.

In this role, you will help build the evolution of our DOCA Networking software stack - the accelerated infrastructure framework powering AI factories and distributed computing platforms. You will drive software innovation from vision to real-world impact, influencing some of the most advanced computing systems in the world. As part of the DOCA Product Group, you will lead software strategy for ConnectX NIC and BlueField DPU platforms - key pillars of our data center and AI networking strategy - helping build the intelligent infrastructure of tomorrow.

What You'll Be Doing:

Lead the Product-strategy for DOCA networking stack and products across their life-cycle: from vision and inception, through detailed customer & ecosystem requirements, roadmap crafting, market introduction, growing into in-scale delivery, and product improvement cycles.

Orchestrate a unified technical strategy between AI product teams, engineering teams, and customers to advocate the use of DOCA libraries & microservices, and to develop new DOCA APIs and services for new deployments.

Drive multidisciplinary engineering and architecture teams to establish priorities and define precise, actionable requirements for breakthrough projects.

Forge strong partnerships with customers and ecosystem partners - actively listening to their technical needs, delivering expert mentorship, and supporting successful, large-scale AI (and other) deployments that drive their strategic goals.

Create use cases and reference applications to demonstrate product value to technical and executive audiences.

Gather insights to define future products, including analysis of complementary and competitive products and customer feedback.

We are looking for a DevOps IT Engineer to join our dynamic IT team. This role blends hands-on system administration with modern DevOps practices, focusing on building, automating, and operating scalable hybrid environments across on-prem and cloud platforms.
If you are passionate about automation, cloud infrastructure, and improving developer productivity while maintaining robust and secure enterprise systems - we want to hear from you!
Responsibilities:
Design, build, and operate scalable infrastructure across on-prem environments and cloud platforms (AWS & Azure).
Manage and evolve virtualization platforms such as VMware and KVM (Proxmox).
Implement and maintain cloud infrastructure using Infrastructure as Code (IaC) and DevOps best practices.
Own identity and access management solutions including Azure Entra ID (Azure AD), SSO, MFA, Conditional Access, and directory synchronization.
Manage enterprise endpoint solutions such as Microsoft Intune and MobileIron/IVANTI.
Automate infrastructure provisioning, configuration, monitoring, and operational workflows.
Build and maintain internal tools to improve developer experience and engineering productivity.
Ensure system reliability, performance, and cost optimization across cloud and on-prem environments.
Maintain high security standards, compliance, and operational best practices.
Collaborate closely with DevOps, R&D, Security, and IT teams to support development and production environments.
Develop and maintain clear technical documentation.

Required AI Data Center - E2E QA Network Engineer
We are disrupting the networking market from high-scale architecture to AI platforms, and is bringing onboard the most talented people. We are seeking people that want to make an impact on the worlds leading communication networks and are experienced in networking architecture or AI infrastructure solutions.
Job Summary:
Execute comprehensive testing of AI datacenter networking solutions, focusing on SONiC-based systems, smart NIC integration, and high-performance networking for AI workloads.
Key Responsibilities:
Design large scale testing topologies with GPU/Traffic Generators and execute test cases for network operating system functionality.
Validate smart NIC performance and integration with SONiC datapath
Perform functional, performance, and stress testing of AI networking scenarios
Develop automated test scripts for regression testing and continuous validation
Execute interoperability testing between different hardware vendors and software versions
Validate RDMA, high-speed Ethernet performance for AI workloads
Test failover scenarios and network resilience under various failure conditions
Document test results, file detailed bug reports, and track issue resolution
Collaborate with development teams to reproduce and isolate defects
Participate in customer proof-of-concept testing and field issue reproduction.

We are looking for an excellent DevOps engineer to join the Switch and Firmware DevOps team and make a wide impact on the company products and teams worldwide. The role includes the development of cutting-edge design automation tools, build systems, and continuous integration systems. With your help, our supportive and friendly team will be able to focus on more exciting programming tasks, better serving the needs of our customers through new and improved CI processes. We work in a dynamic environment where multiple projects will be active at once and priorities may shift frequently.

We are looking for hardworking engineers who arent afraid of taking up new technologies, processes, and tools to make constant improvement in the automation infrastructure. The engineer will collaborate closely with our software developers as well as performance analysts to build and improve the world-class automation infrastructure.

What youll be doing:

Develop and support CI processes of various products.

Coordinate with various teams across the globe to promote and improve CI practices.

Build infrastructure for effective, high-quality development and release efforts.

Be a part of an experienced team with a great atmosphere.

Required Customer Support Manager
Job Description
As a Customer Support Manager you will play a key role in ensuring exceptional customer experience related to purchasing and collection, service coordination, and solution identification. You will develop the physical and digital infrastructure, including process development, through cross functional collaboration with other operational and customer facing teams. Your leadership will be crucial in maintaining high levels of customer satisfaction, resolving complex issues, and contributing to the success of our customer support operations. This role offers the opportunity to drive customer satisfaction and loyalty while building leadership capability in a dynamic, science-driven organization.
Key Responsibilities:
Design, build, and scale the customer support infrastructure and processes, including policies, workflows, tools, and KPIs.
Operate and continuously improve customer support performance, monitoring metrics, identifying trends, and driving service quality, efficiency, and compliance
Own customer escalations and cross-functional resolution, working closely with Sales, Product, and Technical teams to ensure a seamless customer experience
Provide regular performance and customer satisfaction reporting to leadership to enable data-driven decisions
Establish internal training frameworks and knowledge standards to support consistent, high-quality issue resolution
Build, lead, and develop a small customer support team, ensuring capability, accountability, and scalability as the organization grows.