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As a Technical Account Manager, you will own the technical relationship with a portfolio of key enterprise accounts, providing proactive support, strategic guidance, and escalation management. Your key responsibilities will include:
* Serve as the primary technical contact for strategic customers, building strong relationships and deep knowledge of their business, deployments, and integrations.
* Conduct regular account reviews, maintain accurate documentation, and ensure alignment with customer SLAs and operational requirements.
* Proactively monitor support trends, identify recurring issues, communicate product updates and risks, and lead Root Cause Analysis (RCA) activities following major incidents.
* Own and drive the resolution of escalated and high-priority issues, coordinating across Support, R&D, Product, and other internal teams to ensure timely outcomes and clear customer communication.
* Partner closely with Customer Success, Product Management, R&D, and Account Management teams to advocate for customer needs and support strategic initiatives.
* Prepare and deliver Quarterly Business Reviews (QBRs), provide performance reporting against KPIs and SLAs, and identify customer risks and growth opportunities.

Morning is looking for a Technical Support engineer to join us! The Technical Operations Team acts as a bridge between Customer Support and R&D. We investigate and analyze issues, escalate bugs to development when needed, and support engineering in reproducing and resolving them. The team also manages our HubSpot platform and maintains our public API documentation We're looking for a hands-on, curious, and resourceful technical support professional to join us!
What you'll do:
* Investigate complex tickets and edge cases
* Communicate with users and developers working with our API
* Collaborate with support, dev, and product teams
* Report bugs and help dev teams reproduce them
* Manage the HubSpot database and monitor syncs
* Maintain and own the public API documentation
* Run scripts for HubSpot integrations
* Use Databricks and logs to identify and diagnose issues quickly

abra SAP department is seeking for a SAP Business One Finance Process Lead. We are looking for a skilled SAP Business One Finance Process Lead to design, standardize, and implement end-to-end financial processes (P2P, O2C, R2R) within a Shared Services environment, while leading system-related initiatives and integrations based on SAP Business One. This role requires deep financial process knowledge, strong hands-on experience with SAP Business One as a Finance Super User, and the ability to lead cross-functional projects between finance, systems, and external vendors. A full time, hybrid position, based in the center of Israel.
Key Responsibilities:
* Lead the redesign and standardization of Procure-to-Pay, Order-to-Cash, and Record-to-Report processes on top of SAP Business One
* Gather and define business and functional requirements for finance tools such as invoice intake and reconciliation/close solutions (e.g., BlackLine)
* Establish Master Data standards and financial workflows across distributed systems integrated with SAP Business One.
* Lead integrations and implementation activities with ERP, local systems, and external vendors.

Power the Future with us! At our company, we're a global leader in smart energy technology, with over 3,000 employees, offices in 34 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery Storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. our company offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. This is a great opportunity to join the system Engineering team, which is part of the R&D Division. In the system Engineering, you will lead our company's systems designs to create a new generation of products and improve the existing product range. You will work in a multidisciplinary environment and will need to define the system requirements and the validation process, with all R&D disciplines, such as Hardware, Software, Mechanical and Integration. The ideal candidate is a hands-on experienced engineer that sees the bigger picture, loves a fast-paced work environment, is self-motivated and has excellent communication skills. What will you be doing
* Define the product system requirements, behavior, logic, and?interfaces considering all disciplines (Hardware, software, mechanics, thermal, user interface, and more)
* Lead cross-discipline feasibility and tradeoff studies, system architecture development, and design reviews
* Analyze and suggest architectural alternatives
* Conduct hands-on proof-of-concept on HW in the lab and field
* Investigate and solve complex system -level problems
* Interact with our company's excellent engineers: Embedded, HW, Power, Cloud, Product Managers, Integration, etc.
* Act as primary contact for system -related issues

Country:
Israel
City:
Herzliya

This is not your typical leadership role. If you’re looking to manage tasks, run standups, and stay above the code - this position probable isn’t for you. But if you want to build systems, shape engineers, and redefine how teams operate in the age of AI - keep reading. ?What we’re actually building At Chargeflow, we’re building systems that don’t just process data - they make decisions. Real-time. At scale. Under uncertainty. Fraud evolves fast. So our systems, and our engineers, need to evolve faster. This is where you come in. What you’ll actually do
* You’ll lead a team - but you’ll also build with them
* You’ll make architectural decisions that directly impact how the system scales and behaves
* You’ll own critical parts of the system - not just people
* You’ll turn ambiguity into direction (for both product and engineering)
* You’ll raise the bar: in code quality, system design, and how the team thinks
* You’ll embed AI into how the team works - not as a tool, but as leverage
* You’ll help strong engineers become exceptional

We are seeking a Customer Solutions Engineer to handle pre and post-sale technical activities and ensure:
Understanding the customer needs
Proposed tailored solutions to customers
Successful deployment and support of Waterfall Solutions at customer sites.
This role involves close collaboration with the sales and the customers, providing both technical expertise and hands-on assistance during sales process, system implementation and ongoing maintenance.
Responsibilities:
Working closely with sales teams on proposals and sales presentations.
Acting as a technical expert in meetings with customers and prospects.
Collaborating with customers to advise effective solutions incorporating our products.
Comprehending customer needs and devise solution requirements.
Answering customer requests for information as well as proposal requests.
Develop requirements and turn them into functional solutions.
Executing Demos and POCs on customer site.
Provide Tier 1-3 technical support, including issue reproduction, troubleshooting, and documentation of system events.
Perform onsite and remote installations of Waterfall products worldwide.
Diagnose, analyze, and resolve system issues, including root cause analysis and detailed reporting to customers.
Conduct onsite customer training during initial installation and as needed thereafter.
Manage assigned support cases and maintain accurate records in the companys tracking system.
Document all service and installation activities through detailed reports and logs.

We are looking for a talented and security-minded Full Stack Student Developer to join our R&D team.
In this role, you will help build and maintain the applications that interface with our world-leading Unidirectional Security Gateways, ensuring high performance, stability, and top-tier security for critical infrastructure environments.

We're looking for a passionate and experienced Python Developer to help shape the future of AI. You'll play a crucial role in developing and implementing the backend systems that power our breakthrough language model, Apollo.

### **What You'll Do:**

- Design and implement robust services and APIs to drive our product
- Collaborate with cross-functional teams to define, design, and ship new features
- Optimize existing systems for improved performance and scalability
- Participate in code reviews and contribute to team knowledge sharing
- Monitor, identify, and resolve backend/platform issues
- Implement and maintain microservices architecture and event-driven communication systems
- Integrate and operationalize large language models (LLMs) within the production environment
- Stay up-to-date with emerging trends and technologies in software development

We're looking for a passionate React JS Developer to join our frontend team and help create intuitive interfaces for our cutting-edge AI technology. The ideal candidate will be an experienced JavaScript developer with leadership potential, ready to take their career to the next level.

### **What You'll Do:**

- Ensure the technical feasibility of UI/UX designs
- Implement smart and elegant components to solve product challenges
- Build reusable code and libraries for future use
- Own your work as a team member and colleague
- Be proactive in designing solutions with the product and data teams
- Optimize our web applications for maximum speed

we are looking for a Director, AI & Machine Learning.
As the Director of AI & ML you will serve as the strategic and technical anchor for our Israel based AI and Machine Learning functions reporting directly to the VP of Data & AI. You will own the delivery of the core capabilities that power our product bridging the gap between high level business strategy and production grade AI execution. This is a high impact leadership role designed for a senior technical partner who can drive cross organizational alignment across Product, Engineering and Platform teams.
We are looking for a leader who moves beyond a traditional management layer to represent the DS/AI function in leadership discussions and strategic planning while maintaining a close operating rhythm with global leadership. In this role you will ensure our AI initiatives are integrated into the heart of the product lifecycle while serving as a credible senior partner for the technical leads. You will be responsible for shaping the future of how our organization builds and scales intelligent systems that handle sensitive healthcare data with precision and scalability.
Scope & Team
This role owns two teams within the Data & AI group:
AI Team: Builds patient-facing AI capabilities, NLP models, and clinical decision-support features.
ML Team: Owns production ML pipelines, model monitoring, and machine learning infrastructure.
Beyond direct team management, this role carries significant cross-organizational strategic responsibility:
Product interface: Bridge the gap between PMs and DS/AI team leads. The TLs are invested at the project level - this Director operates at the strategic level, ensuring AI/ML priorities are shaped early in the product lifecycle, not bolted on after. Be a force of change in how Product and DS/AI collaborate.
Engineering interface: Work peer-to-peer with engineering directors on shared execution dependencies, technical architecture decisions, and resource planning. Own this relationship at the Director level rather than leaving it to individual TLs.
Platform interface: Partner with Platform on infrastructure, data pipelines, and tooling strategy that underpins ML/AI delivery. Ensure DS/AI needs are represented in platform roadmap decisions.

As a Senior Software Engineer, you will not just write code-you will own problem spaces end-to-end. From shaping scope to aligning across functions, youll drive technical excellence and delivery within the team. Youll mentor and coach other engineers, help set the quality bar, and influence the long-term architecture and culture of the engineering organization.

This is a hands-on leadership role where youll be expected to contribute directly, while also enabling others to deliver and grow.

What Youll Do
Own projects end-to-end: from scoping, design, and implementation to delivery and ongoing improvement.

Drive technical alignment and foster collaboration across functions and teams.

Set and maintain the engineering quality bar through best practices, reviews, and continuous improvement.

Mentor, coach, and support the growth of other engineers on the team.

Balance architectural decisions with business needs, scalability, and delivery timelines.

Design and build maintainable, extensible, and performance-minded services / APIs.

Advocate for modern engineering practices.

As a Product Manager, you will help build the companys product roadmap and vision.

This position requires agility and an open-minded personality, next to a high level of technical and analytical expertise, and the ability to define and build processes and methodologies.

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Responsibilities:

Define parts of the products roadmap in collaboration with key cross-functional stakeholders.
Actively contributed to the strategy and company culture as a key member of the product team.

Were looking for an experienced Backend Engineer that will help us bring permission management back to security, where it belongs. Together well build a SaaS product to serve thousands of global customers in a modern and scalable way. You will work closely with the rest of the R&D team to design, develop, and deploy high-quality software that powers our platform with cutting-edge technologies in a dynamic and agile environment. As a backend engineer, you will:

Develop end-to-end features and systems that are used daily by key stakeholders, both internally and externally.
Investigate, implement and share new technologies and ideas.
Practice the most advanced server-side techniques available with challenging micro-services architecture, using the best technologies available: Kubernetes, Big Data Technologies (e.g. Kafka, Spark), Python.

In this role, you will be responsible for architecting and maintaining scalable, secure, and highly available environments across AWS and on-premises infrastructure. You will drive automation initiatives, improve CI/CD processes, enhance system reliability, and support engineering teams in delivering production-ready solutions. The ideal candidate is an AWS expert with deep Kubernetes experience, strong infrastructure automation skills, and a passion for operational excellence.

Responsibilities:

* Design, implement, and maintain scalable, secure, and highly available AWS and hybrid infrastructure
* Build, manage, and optimize Kubernetes platforms and containerized workloads
* Develop and maintain Infrastructure as Code (IaC) using Terraform
* Build and optimize CI/CD pipelines using GitHub Actions, Jenkins, and related technologies
* Drive automation initiatives to improve reliability, scalability, and operational efficiency
* Monitor, troubleshoot, and resolve production issues while implementing observability solutions
* Collaborate with development, security, and customer-facing teams to improve deployment and operational processes

Advantages:

* Experience with Microsoft Azure cloud services
* Experience with monitoring and observability tools such as Prometheus, Grafana, ELK/OpenSearch, or Datadog
* Experience with configuration management tools such as Ansible
* Knowledge of security best practices, vulnerability management, and cloud security
* Experience working in regulated or security-focused environments

We are seeking a highly experienced Technical Field Architect to join our CTO team, working onsite in our Tel Aviv and Haifa offices in Israel. This is a critical role, facilitating communication and product adoption by the Office of the CTO and other field teams by working closely with our R&D teams to bring product development advances to the field.
The ideal candidate will have a deep understanding of both GTM and R&D processes, and be able to dive into the technical details of new products as they are developed. This person will communicate regularly with colleagues in the Office of the CTO, as well as sales engineering leaders and product management, to ensure rollout of releases and features are well-understood by our company field teams and their customers. This person will work with the field and customers to ensure features are developed with customer requirements in mind, and work with engineering and architects to understand the detailed implementation of features.
Responsibilities:
Regularly meet with R&D teams responsible for feature design and development, ensuring alignment with customer requirements and field teams
Understand and help document product development and release processes and timelines
Develop and lead technical presentations for field teams
Work closely with colleagues in both R&D and the Office of the CTO to streamline communication and establishing close alignment
Install pre-release SW and give engineering feedback.