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Join the company Diabetes amazing sales team, a great opportunity to do the first step into the Medical Devise No1 company and the sales arena to directly working with people with Diabetes.
Join our team at Herzliya in a hybrid work, reporting to the national sales manager part of the inside sales team and the filed force- working with CRM sales force and SAP systems- no prior knowledge is required.
Responsibilities may include the following and other duties may be assigned:
Remotely sells our company's products and retains end-user patients, achieve or exceed assigned sales goals
Remote patient training for Diabetes technology
Identify, develop and close leads for the business and refer on internal leads when appropriate
Provides input on new markets, new product introductions, and existing products or supplies
Promotes and establishes education of the company's products and/or services
Manages and responds to customer concerns and problems
Assists the field sales representatives in the planning and execution of sales activities as well as providing on-going sales support including sales calls, customer opportunities, and sales rep follow-up

We are looking for a communicative, empathetic and people-oriented colleagues who want to join our growing, in Israel.
We are highly trained, dedicated and professional Patient Service team providing information, technical expertise and support to patients and medical professionals who use our medical devices to manage their diabetes. Our role is significant in creating great customer experience, provide people with a helping hand, peace of mind, support and guidance.
This role is offered as a one-year fixed-term contract.
This position is an exciting opportunity to work with our company's Diabetes business. our company has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across our company, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.
Responsibilities may include the following and other duties may be assigned:
Provide product-oriented support and technical services for customers by responding to incoming inquiries (phone, e-mail) concerning product operation, troubleshooting, specifications, warranty questions, accessories identification or questions about their medical device
Provide patients with ongoing personalized support and education to help them make the most of their diabetes management.
Concisely and accurately document customer feedback and any troubleshooting completed during the call, identify trends affecting our products and provide feedback to appropriate teams (Sales, Marketing, Regulatory, and Diabetes).
Coordinate return flow for all products for quality analysis.
Follow up on and monitor the product complaint resolution back to the customer.