דרושים » תוכנה » Dynamics CRM System Analyst & Project Manager

abra SAP department is seeking for a CRM Systems Analyst. We are looking for a skilled CRM Systems Analyst to analyze, design, and define business and system requirements for CRM solutions, with a strong focus on SAP CRM environments. This role requires a deep understanding of business processes, close collaboration with implementation teams, and hands-on involvement in customer-facing projects. A full-time, hybrid position, based in Raanana, Israel.
?Key Responsibilities:
* Analyze and define functional and business requirements for SAP CRM systems.
* Work closely with SAP CRM implementation teams throughout the project lifecycle
* Lead requirement-gathering and system design processes with internal stakeholders and customers
* Manage and support CRM -related projects in collaboration with customers, ensuring alignment with business needs
* Translate business processes into clear functional specifications, with strong attention to detail

Who We Are At Cross River, we're building the financial infrastructure that powers global innovation. With our cutting-edge suite of embedded payments, cards, and lending solutions, we enable millions of businesses and consumers to transact seamlessly and securely. With 900+ employees worldwide and an R&D center of over 160 employees in Jerusalem – we’re reshaping how financial technology is developed and delivered.

The Role:
We’re looking for a Microsoft Dynamics 365 CRM Administrator to lead the implementation and evolution of our Microsoft ecosystem, ensuring smooth operations, scalability, and top-tier user experience across departments. In this critical role, you’ll design and administer our Dynamics 365 CRM and Power Platform systems while supporting high-impact business processes, from partner onboarding to enterprise workflow automation. You’ll work closely with stakeholders across time zones and business lines to translate needs into scalable configurations and sustainable architecture. This role offers a high degree of autonomy and influence within a mission-driven, fast-paced fintech environment

Who You Are:

* A solution-oriented professional with strong project ownership skills
* Available to work primarily US hours (NY Time Zone)
* An excellent communicator, fluent in Hebrew and English, across remote and hybrid environments
* Passionate about building scalable systems and streamlining business operations
* A self-starter who thrives on structure, clarity, and cross-functional collaboration
* Committed to data quality, system integrity, and user success

What You’ll Actually Be Doing:

* Own and manage the entire Microsoft stack at Cross River including Dynamics 365 CRM, Power Pages, Power Automate, Power Apps, SharePoint, Teams, and Outlook
* Administer, configure, and continuously improve D365 CRM and the Power Platform suite
* Lead architecture, governance, and release management for environments, CI/CD, and ALM
* Provide technical support and training to users across the company
* Maintain environment security, compliance (GDPR, GLBA), and disaster recovery policies
* Act as a technical SME and advisor for partner onboarding processes and cross-functional solutions
* Champion data accuracy and oversee documentation, data uploads, and reports
* Manage solution lifecycle including capacity planning, licensing, provisioning, and telemetry
* Evaluate and implement changes via configuration/customization based on evolving business needs

Why You’ll Love Working Here:

* Flexible hybrid model: 3 days a week in the office – A must
* ₪1,000 net monthly wellness benefit – from therapy to Pilates to your kid’s art class
* Full Keren Hishtalmut, private health & dental insurance
* Donation matching, volunteering days, team outings, and mentorship programs
* A mission-driven culture that values ownership, trust, and meaningful impact

Next Step:
Hit apply!

Were looking for a Microsoft Dynamics 365 CRM Administrator to lead the implementation and evolution of our Microsoft ecosystem, ensuring smooth operations, scalability, and top-tier user experience across departments. In this critical role, youll design and administer our Dynamics 365 CRM and Power Platform systems while supporting high-impact business processes, from partner onboarding to enterprise workflow automation.
Youll work closely with stakeholders across time zones and business lines to translate needs into scalable configurations and sustainable architecture. This role offers a high degree of autonomy and influence within a mission-driven, fast-paced fintech environment
Who You Are:
A solution-oriented professional with strong project ownership skills
Available to work primarily US hours (NY Time Zone)
An excellent communicator, fluent in Hebrew and English, across remote and hybrid environments
Passionate about building scalable systems and streamlining business operations
A self-starter who thrives on structure, clarity, and cross-functional collaboration
Committed to data quality, system integrity, and user success
What Youll Actually Be Doing:
Own and manage the entire Microsoft stack including Dynamics 365 CRM, Power Pages, Power Automate, Power Apps, SharePoint, Teams, and Outlook
Administer, configure, and continuously improve D365 CRM and the Power Platform suite
Lead architecture, governance, and release management for environments, CI/CD, and ALM
Provide technical support and training to users across the company
Maintain environment security, compliance (GDPR, GLBA), and disaster recovery policies
Act as a technical SME and advisor for partner onboarding processes and cross-functional solutions
Champion data accuracy and oversee documentation, data uploads, and reports
Manage solution lifecycle including capacity planning, licensing, provisioning, and telemetry
Evaluate and implement changes via configuration/customization based on evolving business needs.

abra is looking for a salesforce Systems Analyst & Implementer to join a professional, high-performing team and work on complex, large-scale projects.

The CRM Division within the Microsoft Activity at abra is looking for a skilled Microsoft Dynamics CRM Developer to join our team, contribute to innovative projects, and make a real impact in a dynamic and professional environment.
* Development and customization of Microsoft Dynamics CRM (On-Premises and Online).
* Implementing Workflows, Activities, Email Configuration, and system extensions.
* Client-side and server-side development, including version deployments across environments.
* Designing and developing integrations with external systems using APIs and web services.
* Collaborating with cross-functional teams to deliver high-quality solutions.

We are looking for a hands-on professional who will take ownership of customer-facing AI solutions, become a central point of contact for key customers, and work closely with our product and AI development efforts.

This is a cross-functional role with real impact on how the company operates and grows over the coming years.

Responsibilities:
Own and manage ongoing relationships with customers, gradually taking on a central Customer Success role.
Analyze complex business needs and translate them into CRM and AI-based solutions.
Define and design AI agents, automated processes, and advanced workflows.
Lead and support solution implementation with customers, including hands-on involvement when needed.
Work closely with development and implementation teams.
Identify problems, propose solutions, and take full ownership from definition through execution.
Continuously improve internal workflows and delivery processes using AI.

we are looking for an Experienced CRM Dynamics Analyst Responsibilities:
* Analysis of complex systems and preparation of functional and technical specification documents.
* Management of complex requirements analysis processes with company clients, including understanding customer needs and leading business processes.
* Collaboration with software vendors and internal and external organizational interfaces.

Manage and support the organization’s ERP system and related business processes Act as the primary internal expert for ERP (NetSuite experience is an advantage) Analyze, define, and improve business workflows and ensure proper ERP implementation and usage across departments Collaborate with stakeholders to gather and document business requirements for new features or process changes Manage ERP projects including upgrades, enhancements, and integrations Provide support and training to ERP users Work with external vendors and NetSuite consultants when required Ensure data accuracy, security, and system integrity within the ERP platform Regularly report to the CIO on system status, improvements, and business impact.


Subsidiary:
Alma LTD

We are looking for a Director, Enterprise Project Office to join our fast-growing Enterprise Project Office team. Reporting to our VP, Enterprise Project Office, you will be supporting the team on multiple programs and projects from initial concept through launch, working closely with internal and external stakeholders to define objectives, create detailed project plans, manage budgets, and ensure delivery within agreed timelines. The Director will also manage EPO project professionals, providing guidance, support, and performance oversight.
The position requires deep technical expertise in payment processing platforms, proven experience as a technical project manager, and the ability to work effectively with product, engineering, and operational teams to deliver large-scale business transformation. Strong data strategy experience, including the ability to design and execute data-driven solutions that improve enterprise decision-making and operational performance, is critical. Experience in product management, engineering, or systems architecture is highly desirable.
The ideal candidate combines strong delivery management skills, technical depth, and the ability to connect strategy to execution. They will have a clear understanding of technical architectures, integration points, data flows, and operational dependencies that underpin mission-critical payment systems.
Key Responsibilities:
Lead delivery of complex initiatives across multiple programs, including digital payment platform implementations, upgrades, and client/platform migrations.
Define scope, goals, and deliverables in collaboration with senior leadership, product, engineering, and operations.
Develop and maintain comprehensive project plans aligned to strategic priorities, covering organizational and technical readiness, including architecture, integration, and data migration.
Integrate data strategy into project planning, ensuring data architecture, governance, and analytics capabilities are embedded in solutions.
Communicate progress, risks, and expectations clearly to stakeholders and executive sponsors.
Manage resource allocation and priorities across concurrent initiatives.
Mentor and guide EPO project professionals, ensuring accountability and high-quality delivery.
Oversee timelines, milestones, and deliverables using Agile, Waterfall, or hybrid methods.
Deliver executive-level reports, proposals, and presentations; manage scope changes, risks, and contingency plans.

We are seeking a Digital Adoption Project Lead to join SAP Embedded Program. This role is responsible for the end-to-end management and delivery of digital adoption initiatives embedded within SAP platforms, ensuring successful execution against agreed scope, timelines, and business outcomes.
The Project Lead acts as the primary point of ownership for assigned SAP platforms coordinating cross-functional resources, managing expectations, and driving delivery across complex SAP release cycles. This role focuses orchestrating delivery, stakeholder alignment, and program success.
So what will you actually be doing?
Project & Delivery Ownership
Own the end-to-end delivery cycle of SAP Embedded digital adoption projects, from intake through launch and post-go-live maintenance, including timelines, milestones, and ensuring high-quality delivery
Ensure delivery aligns with pre-agreed scope, success criteria, and program objectives.
Plan and coordinate resource allocation across R&D, Solutions Engineers, Designers and supporting teams.
Drive regular project governance cadences, including status updates, risk reviews, and stakeholder check-ins.
Stakeholder Management
Serve as the primary point of contact for assigned internal customers, building and maintaining strong, trusted relationships with all stakeholders.
Act as an advocate for technical and operational needs within the SAP Embedded Program.
SAP Release & Environment Coordination
Maintain a deep understanding of SAP release cycles, system changes, and deployment timelines.
Coordinate adoption activities in alignment with SAP releases, upgrades, and process changes.
Ensure dependencies between SAP changes and digital adoption deliverables are clearly identified and managed.